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Recent guest reviews

Honestly this was such a great property we will definitely be back. Resort was not filled with a ton of people which was great. The staff in the restaurants were super great and friendly. There was a particular older lady that was just delightful I cant remember her name but she was the sweetest. After arriving at the resort we were a little stressed because the cruise we arrived on didn't give us any notice that they wont be coming back to pick us up until the 24th or 27th that was stressful to hear but we found another option with the Balearia so that worked out. I would suggest when guests are stressed this shouldnt be a moment to push the timeshare just a word of advice. Besides that the food was epic the beach was fantastic the staff was cool (with the exception of Andrew at the beach bar. I remembered his name because he just looked annoyed and pissed to be there and wasn't friendly). Love the resort and we will be coming back.

The property is nice and in a good location. The beach is very beautiful and clean. The property could use some cosmetic upgrades and extermination. Too many critters getting your room. However the staff is the best! I can’t begin to tell you how kind friendly helpful and genuine they are. They go above and beyond to ensure your stay is great and memorable. For that reason alone I will continue to return to the resort

We could feel good vibes all the time.

The room was no so good, need an update asap the staff was incredible !!! the entertainment, the food, bar and all amenities was very good..

The rooms are in need of a refurbishing. Toilets don't flush well, sinks/drains are slow, a/c doesn't cool well, not enough electric outlets in room. Food selections were meh (a lot of chicken and tilapia) cocktails were also meh, very basic well liquors. The ONE dining room was like a sauna. We were sweating while eating. No dance clubs, just a very hot hall with some music and "entertainment"...everyone was sweating their butts off. There's a 4 hour gap between lunch and dinner where there's no food to be found on the premises. The beach grill that's supposed to be open most of the day always had too many people waiting for food. How do you have hungry people in an all inclusive? Even the shop that sells snacks closes early. This being said, the staff, bartenders and servers were EXCELLENT. All work very hard and do their best. The wifi was ok as the tvs in the rooms.

The staff was great.

Loved the friendly staff and amenities!

Room – My room was basic and served the purpose. I had concerns about the insects that have full access to the room due to the unsealed doors. The resort has millepedes and ants. Both do not bite. I would suggest bringing a small natural bug spray. The room has a safe to use (for a fee). I did not use the safe due to that reason. Cleaning times are not consistent. I was in the shower and the service person was not pleased to find me in my room, one day, when she wanted to provide service. Food and Drink – The food was great for the most part. It was a 4 out of 5 for me. Most of the food was incredible delicious and the chef walks around to greet patrons. The salads are the best! Loved that! I took many plate picture while here. I was there during the soft reopen post-COVID-19. Some of the breads were days-old and the others it was fresh baked. More hits than a miss and still worth it. My suggestion for drinks are to PLEASE, PLEASE and PLEASE take your own recycle straws and a reusable cup. The resort does not use straws due to environmental reasons. I fully support the effort, however in COVID times, it is scary. One of my cups has lipstick on it and I was not wearing any because of my mask. Dishwasher can only do so much with cleaning dishes. Please try the cappuccinos and espressos from the bar. They are great! Dining – The staff was beyond amazing and will go far above their requirements to make your dining experience memorable. Noiesha, Bridgette, Brenda, Angelinia

Great service from front desk, buffet workers and bartenders.

The staff wnd entertainment were perfect, but the rooms are dirty, and i didn’t had hot water mist of the nights

The hotel was decent. However, everything was geared towards the Italian guests. The entertainment staff were Italian, so was the DJ, food and decorations. I was expecting a Bahamian experiance and was very disappointed that the 'Bahamian' people, food and culture was non-existant.

Well my family like everything about the property. Our room was always clean and the housekeeping always make sure we have what we need. This property has 3 restaurants and one bar included a buffet restaurant which they are open till 2 am. From the drink and food all were excellent. My family and i are expecting to come back next year

My wife and I went there 20 years ago and loved it. Now the property looks more modern/industrial (not caribbean). And now you have different colored wrist bands for different classes of people. Apparently we were on the bottom and felt like it. The snorkeling gear (which sometimes you were only allowed 30 minutes because they didn't have enough) was junk and kept breaking or falling apart. The pool felt more like a town/city pool (nothing like the picture!). The chairs/cushion were stained and disgusting. Also they kick you out at 8PM every night! Pool closes at 8PM! No maps given upon arrival or a list of things going on day to day. It wasn't until our 4th day that we finally found the tennis courts. NO MEDICAL FACILITIES! My son was stung by a sea urchin and no one could help us (and no one really seemed to care at the front desk). Overall I was very disappointed in this resort and we will not be going there again.

This is the best of the 2 all inclusive resort in the island.

We liked all the amenities and most staff were friendly and helpful, others were not. We joined the Viva Wyndham Vacation Club and the person in the Member Services was not friendly or helpful at all. Strange for being a "Customer Service" job. We weren't happy with our room; shower tub needed fixing/cleaning, sink did not drain, drapes did not cover windows, room keys/door did not work every time we tried to enter. Aggravating! Staff was quick to help when we asked though, and they did check each day to see what we needed. The restaurants and buffet were all terrific. Excursions were great, not too expensive. Some suggestions: more English language music at pool (it was ALL Spanish). We understand there was a high number of Spanish speaking/foreign tourists but we heard NO songs in English-maybe 2 all week? More umbrellas on pool deck; the heat was unbearable without one and they were always taken even early in the day. You need at least 5 more, there is not a lot of shade. Hammocks on the beach would be a great idea!!

Doubloon Road And Churchill Dr. Freeport Grand Bahama

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Viva Wyndham Fortuna Beach Resort - All Inclusive is located 2.1 mi (3.3 km) from Garden of the Groves and within a 10-minute drive of Treasure Reef. This 276-room, 3.5-star property welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 11:00 AM. There are multiple options for onsite dining with 4 restaurants, including Viva La Pizza, which specializes in pizza and serves dinner, and Junkanoo with its ocean views.


Rooms

All of Viva Wyndham Fortuna Beach Resort - All Inclusive's 276 rooms are individually decorated and have an array of amenities, including balconies or patios, refrigerators, and minibars. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, safes, and phones.


Property features

Viva Wyndham Fortuna Beach Resort - All Inclusive features a full-service spa, a nightclub, and karaoke. There's free parking and an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include an outdoor pool, a children's pool, and a gym.

Room options

Superior Room - 1 King Bed

1 King Bed | Sleeps 2

Superior Room - 2 Queen Beds

2 Queen Beds | Sleeps 4

Superior Ocean View Room - 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Viva Wyndham Fortuna Beach Resort - All Inclusive

Everyone (50) Couples (11) Family (8) Friends (3) Other (1)
5
Partner Couples

Honestly this was such a great property we will definitely be back. Resort was not filled with a ton of people which was great. The staff in the restaurants were super great and friendly. There was a particular older lady that was just delightful I cant remember her name but she was the sweetest. After arriving at the resort we were a little stressed because the cruise we arrived on didn't give us any notice that they wont be coming back to pick us up until the 24th or 27th that was stressful to hear but we found another option with the Balearia so that worked out. I would suggest when guests are stressed this shouldnt be a moment to push the timeshare just a word of advice. Besides that the food was epic the beach was fantastic the staff was cool (with the exception of Andrew at the beach bar. I remembered his name because he just looked annoyed and pissed to be there and wasn't friendly). Love the resort and we will be coming back.

By on Sep 14, 2021

Review comment responded on Sep 17, 2021

Dear Ugonna, Thank you for your kind review of our Resort, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them. We assure you that the involved departments were informed about these issues you mentioned and we will do our utmost to improve the quality of our services. Thank you once more for your constructive feedback and we hope that we will be able to welcome you back to Viva Wyndham Fortuna Beach in the near future. Best Regards, Customer Care

4
Everyone

The property is nice and in a good location. The beach is very beautiful and clean. The property could use some cosmetic upgrades and extermination. Too many critters getting your room. However the staff is the best! I can’t begin to tell you how kind friendly helpful and genuine they are. They go above and beyond to ensure your stay is great and memorable. For that reason alone I will continue to return to the resort

By on Aug 28, 2021

Review comment responded on Aug 29, 2021

Dear Lisa, We highly appreciate the fact that you took your precious time to write us a feedback. Your special mention of the staff that enhanced the quality of your trip is greatly appreciated. We recognize that our staff plays a valuable role in the vacation experience of our guests. Reviews like yours serve to motivate us even more. Both your pros and cons comments have been forwarded to the responsible managers, and we assure you that we will bear them in mind. It would be a pleasure for us to welcome you back at Viva Wyndham Fortuna Beach. Cordially, Customer Care

4
Family

We could feel good vibes all the time.

By on Aug 12, 2021

Review comment responded on Aug 13, 2021

Dear Guest, Thank you for giving us the opportunity to serve you at Viva Wyndham Fortuna Beach during your recent vacations. It is a pleasure to know that you were able to enjoy our services and facilities. Our customer’s satisfaction is our constant goal. Knowing we reached this goal in your recent stay is very rewarding for all our hard working staff members and it will reinforce their commitment to provide quality service to all of our guests. We look forward to your return visit. Best regards, Customer Care

4
Family with small children

The room was no so good, need an update asap the staff was incredible !!! the entertainment, the food, bar and all amenities was very good..

By on Jul 16, 2021

Review comment responded on Jul 17, 2021

Dear guest, We really appreciate your review. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our resort. All of your comments will be taken into considerations by our managment. Please do not forget that we will be pleased to welcome you back at anytime. Cordially, Customer Care

3
Friends

The rooms are in need of a refurbishing. Toilets don't flush well, sinks/drains are slow, a/c doesn't cool well, not enough electric outlets in room. Food selections were meh (a lot of chicken and tilapia) cocktails were also meh, very basic well liquors. The ONE dining room was like a sauna. We were sweating while eating. No dance clubs, just a very hot hall with some music and "entertainment"...everyone was sweating their butts off. There's a 4 hour gap between lunch and dinner where there's no food to be found on the premises. The beach grill that's supposed to be open most of the day always had too many people waiting for food. How do you have hungry people in an all inclusive? Even the shop that sells snacks closes early. This being said, the staff, bartenders and servers were EXCELLENT. All work very hard and do their best. The wifi was ok as the tvs in the rooms.

By on Jul 12, 2021

Review comment responded on Jul 13, 2021

Dear guest, We would like to thank you for writing us a feedback about your recent stay at our Resort. We really appreciate your excellent comments about our staff. Between lunch and dinner, our snack bar offer food and drinks form 11am to 6pm and then again from 11pm to 2am. However, we have taken notes of all of your comments, as they will assist us in our commitment to improve in all aspects of our operations. It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services. We remain at your disposal, Customer Care

5
Family

The staff was great.

By on Jun 14, 2021

Review comment responded on Jun 15, 2021

Dear guest, We sincerely appreciate your positive review about your vacation at Viva Wyndham Fortuna Beach. Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. We look forward to welcoming you back soon at our Resort. Cordially, Customer Care

5
Family

Loved the friendly staff and amenities!

By on Jun 6, 2021

Review comment responded on Jun 7, 2021

Dear guest, We appreciate the time you take for writing this excellent review about Viva Wyndham Fortuna Beach. We are looking forward welcoming you back in a very near future. Cordially, Customer Care

4
Everyone

Room – My room was basic and served the purpose. I had concerns about the insects that have full access to the room due to the unsealed doors. The resort has millepedes and ants. Both do not bite. I would suggest bringing a small natural bug spray. The room has a safe to use (for a fee). I did not use the safe due to that reason. Cleaning times are not consistent. I was in the shower and the service person was not pleased to find me in my room, one day, when she wanted to provide service. Food and Drink – The food was great for the most part. It was a 4 out of 5 for me. Most of the food was incredible delicious and the chef walks around to greet patrons. The salads are the best! Loved that! I took many plate picture while here. I was there during the soft reopen post-COVID-19. Some of the breads were days-old and the others it was fresh baked. More hits than a miss and still worth it. My suggestion for drinks are to PLEASE, PLEASE and PLEASE take your own recycle straws and a reusable cup. The resort does not use straws due to environmental reasons. I fully support the effort, however in COVID times, it is scary. One of my cups has lipstick on it and I was not wearing any because of my mask. Dishwasher can only do so much with cleaning dishes. Please try the cappuccinos and espressos from the bar. They are great! Dining – The staff was beyond amazing and will go far above their requirements to make your dining experience memorable. Noiesha, Bridgette, Brenda, Angelinia

By on May 7, 2021

Review comment responded on May 7, 2021

Dear guest, First of all, thank you so much for choosing Viva Wyndham Fortuna Beach as your holiday destination. It is very nice to read your good remarks about our services, especially regarding our restaurant and our food. Your opinion is really valuable and we will take your suggestions and opinions into consideration. Please do not forget that our staff will be pleased to welcome you back anytime. Cordially, Customer Care

3
Everyone

By on Jan 27, 2020

Review comment responded on Feb 7, 2020

Dear Client, Thank you for contacting us and providing us with a feedback as it regards to your recent stay at viva Wyndham Fortuna. We are truly sorry to know that our services did not fulfilled your expectations. Thank you for providing us with a feedback Cordially

5
Everyone

By on Jan 6, 2020

Review comment responded on Jan 8, 2020

Dear Client Thank you for having stayed with us, we appreciate your rating and happy to know you have a wonderful time with us Cordially

Viva Wyndham Fortuna Beach Resort - All Inclusive

Doubloon Road And Churchill Dr., Freeport, Grand Bahama
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