Skip to main content
Beginning of main content

Recent guest reviews

Convenient to work location

Overall, my stay there was alright. However, the front office was not easy to locate. It was hidden and was not able to find it until after two drives around the property. The parking lot needs to be swept frequently as it was littered with cigarette butts and dead, dried leaves.

All families with pets confined to one area of facility. Loud long term guests. Multiple confrontations amongst guests resulting in bashing out car windows, slashing tires. Multiple police visits. Not a restful place.

The room was supposed to be non-smoking, but it reeked of smoke. When I got home my luggage smelled of smoke

I purchased this room because I traveled from PORTLAND OR to my uncle funeral, I checked it at 3pm, upon arrival looked like homeless people near entrance to hotel with 4 bags lined up, went to park the car and retrieve my bags to take to room, sat them down and left because I had to meet my family, I didn’t come back to the room till 10:30pm, Prior to getting to the hotel we stopped to get food to cook because we had a king suite, there were no dishes at all, I had to call the front desk and the walk to front desk and get items to use which came in separate containers to carry, upon taking a shower I noticed that there was some slime in the bathtub and buggers on wall in bathroom, water took a very long time to get hot, also found hair in the wash clothes and towels, bed was hard, small tv which the sound was not working correctly sound like speakers have been blown, also tried to go to sleep but for about a whole hour all I heard directly above my room sounded like someone tossing furniture around as well as running and jumping, after opening my door I hear what was a male and female arguing and the female screaming and crying which I recorded the noises and her crying because she came out the room, I called the front desk to inform them and was told that they would call to the room and give them a warning and if they continued would give 2nd warning and call police 3rd time, I have to get up early in the morning to travel back to fly from Raliegh NC back to PORTLAND OR

The property was clean, well maintained, and the staff were very kind.

Very dirty. Very noisy. Got a bite from insect in the room causing my entire hand to swell.

The set up of the room and the location is nice friendly staff the price and there’s always a room

It was nice and clean. Also I felt safe there. Great location as fas as the surrounding restaurants. One thing I didn’t like was the traffic when trying to get out.

Love the new toilets. But the walkway could use a cleaning.

Room are ok, with a nice kitchen, but kind of smelling from the previous guest, the picnic area not maintain and full of ants, Not a breakfast, just small area to get coffee!!

Lack of professionalism, the property has no smoking signs but a worker sat and smoked at their cart while talking on the phone. Requested the dish set for room, it says in the lobby and in the room that they would deliver it to the room. Called down 3 times dishes never arrived. Went to finally pick up dishes took 10 more minutes and i had to carry the box of dishes to the room. Silverware were not properly cleaned a few had some old food residue.

Decent rooms but horrible staff. Get there at 6:15 pm and they had given away our room. Then tells me we can give you a queen room at a cheaper rate and their cheaper rate was more than the king room. The receptionist was rude and not helpful at all

Room was gross, stain on the blankets, shower was backed up, and not very personal staff.

I enjoyed the hotel i stay there in the past and me room was different.

Hotel had bugs and was lacking in cleanliness. I arrange this for one of may corporate staff employees and had to move them since it had an infestation.

Great place for the price. Nice rooms... great location.

STAFF WAS UNABLE TO GIVE ME A RECEIPT FOR MY STAY.

Very good hotel staff very nice and helpful I will diff

Owen Dr Fayetteville NC

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located in Terry Sanford within a short stroll of Cape Fear Valley Medical Center, Extended Stay America Suites Fayetteville Owen Dr is within a 5-minute drive of other popular sights like Cross Creek Mall. This 120-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM.


Rooms

The 120 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.


Property features

Guests of Extended Stay America Suites Fayetteville Owen Dr enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and barbecue grills.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Extended Stay America Suites Fayetteville Owen Dr

Everyone (26) Couples (5) Business (2) Family (12) Other (2) Friends (3)
2
Business Business

Convenient to work location

By on Jun 29, 2021

Review comment responded on Jul 1, 2021

Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your stay. On a positive note, we are happy our location worked well for you. We hope you will allow us to restore your confidence in us on a future visit. Sincerely, Hotel Management

3
Everyone

Overall, my stay there was alright. However, the front office was not easy to locate. It was hidden and was not able to find it until after two drives around the property. The parking lot needs to be swept frequently as it was littered with cigarette butts and dead, dried leaves.

By on Jun 21, 2021

Review comment responded on Jun 22, 2021

Thank you for selecting our hotel and sharing your evaluation. Although we are glad you had an overall comfortable stay, we regret the inconvenience you had while making it to the front office and the parking area being unclean. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management

1
Everyone

By on Jun 11, 2021

1
Family Business Business

All families with pets confined to one area of facility. Loud long term guests. Multiple confrontations amongst guests resulting in bashing out car windows, slashing tires. Multiple police visits. Not a restful place.

By , from Fayetteville, NC on Jul 18, 2020

Review comment responded on Jul 19, 2020

Tracy, thank you for your feedback. We are sorry for the isolated incident you mentioned and for the inconvenience you experienced. We hope you will give us another opportunity to have you as our guest. We are confident we can replace this encounter with a much more positive memory. Sincerely, Hotel Management

3
Partner Couples

The room was supposed to be non-smoking, but it reeked of smoke. When I got home my luggage smelled of smoke

By on Mar 21, 2020

Review comment responded on Mar 22, 2020

Thank you for being our guest. We apologize for the smoke odor you encountered in your non-smoking room. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management

1
Partner Couples Family

I purchased this room because I traveled from PORTLAND OR to my uncle funeral, I checked it at 3pm, upon arrival looked like homeless people near entrance to hotel with 4 bags lined up, went to park the car and retrieve my bags to take to room, sat them down and left because I had to meet my family, I didn’t come back to the room till 10:30pm, Prior to getting to the hotel we stopped to get food to cook because we had a king suite, there were no dishes at all, I had to call the front desk and the walk to front desk and get items to use which came in separate containers to carry, upon taking a shower I noticed that there was some slime in the bathtub and buggers on wall in bathroom, water took a very long time to get hot, also found hair in the wash clothes and towels, bed was hard, small tv which the sound was not working correctly sound like speakers have been blown, also tried to go to sleep but for about a whole hour all I heard directly above my room sounded like someone tossing furniture around as well as running and jumping, after opening my door I hear what was a male and female arguing and the female screaming and crying which I recorded the noises and her crying because she came out the room, I called the front desk to inform them and was told that they would call to the room and give them a warning and if they continued would give 2nd warning and call police 3rd time, I have to get up early in the morning to travel back to fly from Raliegh NC back to PORTLAND OR

By on Dec 22, 2019

Review comment responded on Dec 23, 2019

Thank you for your review. We apologize for the issues you encountered in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We are also sorry for the situation you described regarding excessive noise, and that our front desk was not able to resolve these issues. We regret this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management

5
Family

The property was clean, well maintained, and the staff were very kind.

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your property well-kept, and the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management

1
Family

Very dirty. Very noisy. Got a bite from insect in the room causing my entire hand to swell.

By on Nov 11, 2019

Review comment responded on Nov 12, 2019

We are very sorry for not being able to provide you with a comfortable stay. The concerns you mentioned are certainly to be taken care of, and we will be sure to take appropriate measures. We hope you are doing well now and please come again for a better stay. Sincerely, Hotel Management

4
Everyone

The set up of the room and the location is nice friendly staff the price and there’s always a room

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. We appreciate your business and look forward to having you as our guest again. Sincerely, Hotel Management

4
Everyone

It was nice and clean. Also I felt safe there. Great location as fas as the surrounding restaurants. One thing I didn’t like was the traffic when trying to get out.

By on Oct 31, 2019

Review comment responded on Oct 31, 2019

Thank you for choosing Extended Stay America. We are glad to know you enjoyed our ideal location and liked our spotless property. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management

Extended Stay America Suites Fayetteville Owen Dr

408 Owen Dr, Fayetteville, NC 28304
url importing http://sso-opn.orbitz.com/Fayetteville-Hotels-Extended-Stay-America-Suites-Fayetteville-Owen-Dr.h67818-p2.Hotel-Reviews
There was an error importing /Fayetteville-Hotels-Extended-Stay-America-Suites-Fayetteville-Owen-Dr.h67818-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Fayetteville-Hotels-Extended-Stay-America-Suites-Fayetteville-Owen-Dr.h67818-p2.Hotel-Reviews

Frequently asked questions