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Recent guest reviews

This hotel looked pretty nice in pictures but was totally dated and bare bones in actuality. For starters, the staff doesn’t seem to care at all—we waited for 10 minutes at check in to receive our room keys while the woman at the front desk called Orbitz about some payment issue that was not our fault. She didn’t even bother to explain what was going on but claimed that we couldn’t go to our room until it was straightened out. Nobody asked how my stay was when I checked out. Also, there are NO amenities. The “included” breakfast was old coffee, fruit cups in syrup (you know, from school cafeteria lunches) and some sad little burritos that didn’t say what was in them. Also, breakfast was taken away about 30 mins before it said breakfast ended on the literature. The pool and gym were closed the whole time (3 nights) and the vending machines were empty. Finally, the room was not cleaned during our stay. I did feel a bit sad for the staff as they seemed like they were down a few people, but this place is just sad.

This is a bad hotel to stay. The rooms were not cleaned , old and smelly room, the pool was closed and breakfast was coffee and juice. If lucky you get a banana with a granola bar. The excuse that I received was the “pandemic”. After all they got my money and that’s all they care. Don’t stay there it is like a Motel not a Hotel.

Good size room and clean. Easy access to main roads and hwy.

Couldn’t get to coffee maker.. bad on top of microwave. Dark corner.. couldn’t see ! Need to fix door lock on room 247..handle bad. Very good breakfast.. staff so helpful Would definitely stay sgain

Rooms were recently renovated. Bathrooms very nicely done. Bed was very comfortable. Only problem was toilet paper holder was hitting you when you sat on the bowl.

Nice place. Good location. Good breakfast. Very clean.

Location is superb staff is great had a great stay

I like the room. Not elevetor. But all the other thins fine. The staff very helpfully.

Best Western in Fairfax Virginia is one of my place whenever I visited my son in DC, for dollar to dollar it is the very best hotels in this area, breakfast is always very good,only one thing what I really don't like is all facilities are little bit old and sometimes there's a little bit of noisy at night. Overall it is very good place , I will recommend this one to my friends. Thanks all staffs!!

Cute, large pool; great breakfast; check out 12pm Ask for room not facing pool if you want to sleep in; mattresses and pillows have much to be desired; don't turn refrigerator dial all the way or items will freeze

Very pleasant and very clean and quiet. The desk staff was particularly helpful and friendly, especially the night staff, Leah I think. Thank you.

The staff was extremely Friendly and courteous. The lobby and breakfast room very up to date and clean. Breakfast was fantastic. Room was okay. Clean but a little out dated and we had a mouse in the room getting into stuff. Finally got them out about 4 am. Overall not bad, decent area

Staff and breakfast is great. Clean sheets. You can hear people's conversation while they are walking outside your room.

Chain Bridge Rd Fairfax VA

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Fitness center
  • 24-hour business center

Best Western Fairfax places you within 3 miles (5 km) of popular attractions like George Mason University and EagleBank Arena. This 127-room hotel welcomes guests with conveniences like free self parking, a fitness center, and a 24-hour business center.


Rooms

The 127 accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can expect to find 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Guests of Best Western Fairfax enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.

Room options

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

1 Double Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Fairfax

Everyone (26) Couples (2) Family (17)
2
Partner Couples

This hotel looked pretty nice in pictures but was totally dated and bare bones in actuality. For starters, the staff doesn’t seem to care at all—we waited for 10 minutes at check in to receive our room keys while the woman at the front desk called Orbitz about some payment issue that was not our fault. She didn’t even bother to explain what was going on but claimed that we couldn’t go to our room until it was straightened out. Nobody asked how my stay was when I checked out. Also, there are NO amenities. The “included” breakfast was old coffee, fruit cups in syrup (you know, from school cafeteria lunches) and some sad little burritos that didn’t say what was in them. Also, breakfast was taken away about 30 mins before it said breakfast ended on the literature. The pool and gym were closed the whole time (3 nights) and the vending machines were empty. Finally, the room was not cleaned during our stay. I did feel a bit sad for the staff as they seemed like they were down a few people, but this place is just sad.

By on Jul 7, 2021

Review comment responded on Jul 9, 2021

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback.

1
Family with small children

This is a bad hotel to stay. The rooms were not cleaned , old and smelly room, the pool was closed and breakfast was coffee and juice. If lucky you get a banana with a granola bar. The excuse that I received was the “pandemic”. After all they got my money and that’s all they care. Don’t stay there it is like a Motel not a Hotel.

By on Jun 12, 2021

Review comment responded on Jun 14, 2021

Thank you for your feedback. As mentioned on our website, some of our amenities have been modified as a result of the COVID-19 situation. We are taking the necessary steps towards reopening within the upcoming weeks.

5
Everyone

By on Oct 10, 2020

Review comment responded on Oct 16, 2020

“We at Best Western Fairfax are using state of the art chemicals (Ecolab) designed for COVID-19, and Sanitizing all Sleeping Rooms and Public area. If you are traveling, please choose us, as we are exterior corridor Hotel and provide garden type atmosphere, you don’t have to use elevator’s or hallways to go into your room. We provide touch less check-in and checkout. **WE ARE BIG ON SENSITIZATION**

4
Family

Good size room and clean. Easy access to main roads and hwy.

By , from Fort Lauderdale, FL on Jul 3, 2020

Review comment responded on Jul 7, 2020

We appreciate your positive review and recognizing Atmosphere, Informative, Sanitized, Caring and Safe environment, Location, Value, Cleanliness, Staff.

3
Everyone

By on Mar 1, 2020

Review comment responded on Mar 2, 2020

We apologize that we were not able to satisfy you completely. This is not the service we provide and would like another chance to make it more memorable. Please try us again.

5
Everyone

By on Jan 8, 2020

Review comment responded on Jan 9, 2020

We appreciate your positive review and recognizing Atmosphere, Informative and Caring Safe environment, Location, Value, Cleanliness, Staff, Our Famous Full American HOT Breakfast Buffet, and not to forget our Beautiful Exterior Swimming pool. our Hotel's Location, Location Where we are minutes away from George Mason University and 25 minutes’ drive to Washington D.C. We are off 66-Interstate Highway. City Service Cue Bus connects from our Door Steps to Metro (Vienna Station (orange line). One can take bus from Vienna Metro to NYC direct by using gobuses or bestbus. We have variety of restaurants and convenient stores walking distance including but not limited to 24 hours IHOP. Fairfax County Court House, Fairfax Hospital. We offer variety of menus of places how can deliver to your room. We can accommodate from a car parking to a commercial vehicle at no charge. One can also use City “Cue Bus” which stops at our Door steps and can take you to Metro. Metro also has free parking on weekends if you plan to drive there.

4
Family

Couldn’t get to coffee maker.. bad on top of microwave. Dark corner.. couldn’t see ! Need to fix door lock on room 247..handle bad. Very good breakfast.. staff so helpful Would definitely stay sgain

By on Dec 30, 2019

Review comment responded on Dec 30, 2019

We apologize that we were not able to satisfy you completely. This is not the service we provide and would like another chance to make it more memorable.

3
Everyone

By on Oct 21, 2019

Review comment responded on Oct 23, 2019

We apologize that we were not able to satisfy you completely. This is not the service we provide and would like another chance to make it more memorable.

5
Everyone

Rooms were recently renovated. Bathrooms very nicely done. Bed was very comfortable. Only problem was toilet paper holder was hitting you when you sat on the bowl.

By on Oct 6, 2019

Review comment responded on Oct 7, 2019

We appreciate your positive review and recognizing Atmosphere, Informative and Caring Safe environment, Location, Value, Cleanliness, Staff, Our Famous Full American HOT Breakfast Buffet, and not to forget our Beautiful Exterior Swimming pool. our Hotel's Location, Location Where we are minutes away from George Mason University and 25 minutes’ drive to Washington D.C. We are off 66-Interstate Highway. City Service Cue Bus connects from our Door Steps to Metro (Vienna Station (orange line). One can take bus from Vienna Metro to NYC direct by using gobuses or bestbus. We have variety of restaurants and convenient stores walking distance including but not limited to 24 hours IHOP. Fairfax County Court House, Fairfax Hospital. We offer variety of menus of places how can deliver to your room. We can accommodate from a car parking to a commercial vehicle at no charge. One can also use City “Cue Bus” which stops at our Door steps and can take you to Metro. Metro also has free parking on weekends if you plan to drive there.

5
Everyone

By on Sep 17, 2019

Review comment responded on Sep 18, 2019

We appreciate your positive review and recognizing Atmosphere, Informative and Caring Safe environment, Location, Value, Cleanliness, Staff, Our Famous Full American HOT Breakfast Buffet, and not to forget our Beautiful Exterior Swimming pool. our Hotel's Location, Location Where we are minutes away from George Mason University and 25 minutes’ drive to Washington D.C. We are off 66-Interstate Highway. City Service Cue Bus connects from our Door Steps to Metro (Vienna Station (orange line). One can take bus from Vienna Metro to NYC direct by using gobuses or bestbus. We have variety of restaurants and convenient stores walking distance including but not limited to 24 hours IHOP. Fairfax County Court House, Fairfax Hospital. We offer variety of menus of places how can deliver to your room. We can accommodate from a car parking to a commercial vehicle at no charge. One can also use City “Cue Bus” which stops at our Door steps and can take you to Metro. Metro also has free parking on weekends if you plan to drive there.

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