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Recent guest reviews

The staff was great. The hotel room was run down, trashed, and filthy.

L

Westmark is very well managed and well maintained hotel. I would definitely recommend for stay while you are in Fairbanks

This place is a well maintained property. We ate at the Red Lantern and enjoyed the food. The hotel was very comfortable.

Pictures are deceiving. It’s dirty. Hair was everywhere.

The pictures are false which I am finding out a lot more on Orbitz. It smelled of stale cigarettes and dirty, rundown.

One tower is old and worn out.We asked for a nicer room we were accommodated immediately.

We ended up staying in the older tower and it was a little worn but definitely met our needs. When we checked in we were asked if the South tower was fine, we said sure not knowing there was an older section and a newer section. The room was clean and did have a coffee maker and small refrigerator.

Room was beautiful with a great view!

We were able ti communicate with the front desk via text, which was very convenient.

No room service Never emptied trash cans Room key doesn’t work half the time Never changed bedsheets Towels are provided only if you ask for them on a daily basis You have to go pick up continental breakfast and take it to your room Same thing if you order from restaurant you pick it up yourself and take it to your room No shuttle Gift shop is closed You have to ask for toilet paper when you run out Horrible place, nothing like they advertise online I’ve stayed in Motels that were better than this place Never again!

NONE of the ice machines in our tower worked. We had to walk to the other side of the hotel, take the elevator to one of the floors in that tower to even get ice. The staff seemed to just blow us off about it and made no effort to try to be accommodating. In our suite, the wallpaper was peeling, bathroom was small, heater was confusing to use, and the pillows were def just like flat cotton. Had to have 3 of them to equal a normal pillow. You have to have a key card for EVERYTHING which was very annoying and time consuming. The restaurant is VERY expensive and not worth the money. I gave the hotel three stars cause it’s not the worst but it’s def not the best. Best advice is if you stay here do not stay in the South Tower.

The staff. Very pleasant and accommodating. Kudos to Jusette at the front desk

Noble St Fairbanks AK

Hotel highlights

  • Walking distance to Fort Wainwright
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located within a 5-minute walk of Alaska House Art Gallery, Westmark Fairbanks Hotel & Conference Center is within a 15-minute stroll of Fort Wainwright. This 400-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a fitness center.


Dining

Enjoy dining at Northern Latitudes, one of 2 onsite restaurants. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a continental breakfast is served each morning for a fee.


Rooms

Westmark Fairbanks Hotel & Conference Center's 400 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

At Westmark Fairbanks Hotel & Conference Center, guests have access to a fitness center, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a business center, laundry facilities, and wedding services.

Room options

Two Queen Beds Room

2 Queen Beds | Sleeps 4

King Bed Room

1 King Bed | Sleeps 2

King Suite

1 King Bed | Sleeps 2

Two Queen Suite North Tower

2 Queen Beds | Sleeps 4

Guest reviews for Westmark Fairbanks Hotel & Conference Center

Everyone (35) Couples (9) Family (13)
1
Family Family with small children

The staff was great. The hotel room was run down, trashed, and filthy.

By on Jul 28, 2021

Review comment responded on Jul 28, 2021

Thank you for staying with us, we appreciate your feedback. We will be addressing your concerns with our team.

1
Friends

L

By on Jul 25, 2021

Review comment responded on Jul 27, 2021

Thank you for staying with us, we appreciate your feedback.

4
Family

Westmark is very well managed and well maintained hotel. I would definitely recommend for stay while you are in Fairbanks

By on Jul 24, 2021

Review comment responded on Jul 25, 2021

Thank you for staying with us, we appreciate your feedback!

5
Partner Couples

This place is a well maintained property. We ate at the Red Lantern and enjoyed the food. The hotel was very comfortable.

By on Jul 21, 2021

Review comment responded on Jul 22, 2021

Thank you for staying with us, we appreciate your feedback!

3
Family

Pictures are deceiving. It’s dirty. Hair was everywhere.

By on Jul 20, 2021

Review comment responded on Jul 21, 2021

We apologize for the inconvenience, and we will be addressing your concerns with our team. Thank you for letting us know.

1
Family

The pictures are false which I am finding out a lot more on Orbitz. It smelled of stale cigarettes and dirty, rundown.

By on Jul 16, 2021

Review comment responded on Jul 21, 2021

We apologize for the inconvenience, and we will be addressing your concerns with our team. Thank you for letting us know.

4
Everyone

By on Jul 7, 2021

Review comment responded on Jul 22, 2021

Thank you for staying with us, we appreciate your feedback!

4
Everyone

One tower is old and worn out.We asked for a nicer room we were accommodated immediately.

By on Jun 30, 2021

Review comment responded on Jun 30, 2021

Thank you for staying with us, we appreciate your feedback!

4
Everyone

By on Jun 26, 2021

Review comment responded on Jul 6, 2021

Thank you for staying with us, we appreciate your feedback!

4
Family

We ended up staying in the older tower and it was a little worn but definitely met our needs. When we checked in we were asked if the South tower was fine, we said sure not knowing there was an older section and a newer section. The room was clean and did have a coffee maker and small refrigerator.

By on Jun 21, 2021

Review comment responded on Jun 21, 2021

Thank you for staying with us, we appreciate your feedback! We will address this with our team.

Westmark Fairbanks Hotel & Conference Center

813 Noble St, Fairbanks, AK 99701
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