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Recent guest reviews

HORRIBLE! Do not stay here !! Terrible service and disgusting bathrooms! I would never stay here again! Staff is extremely rude!!

Convenient location close to the highway. Good options (even great options) to eat nearby. Simple, clean, reasonable pricing place to stay.

Smells so bad they make you sign a no smoke form and room has a bad smoking smell

overall very disappointing. first impression: my neighboring room held 2 elderly ladies who had no sheets or towels and were told by the front desk staff IF you can find housekeeping, ask them for items. also their toilet was clogged so they were informed they could get a plunger from housekeeping “plunge it yourself.” i was booked as part of a group who were spread randomly around the hotel. room 106 was “renovated” with the carpet removed and replaced with tile which hadn’t happened in the other rooms i visited. the bathroom seemed untouched with the tub cracked and the faucet required patience to work. all of the renovation construction supplies strung about the main hallway. the frig was completely missing. no housekeeping at all, had to chase down a man who had clean (stained) towels on his cart. later saw a 3 foot pile of dirty towels at the opposite end of the hallway from housekeeping which stayed there for the rest of my 2 day visit. my friends were all jealous of my updated room. theirs had clogged sinks, malfunctioning heaters, and stained carpets. the overall smell throughout is nauseating. my nonsmoking room smelled no different than the smoking rooms or the marijuana filled hallways. constant noise inside and out - apparently there is zero soundproofing. (we actually went to the second floor to see if the fitness center was above our room due to so much noise)

Need breakfast and upgrade rooms. Repair bathroom and curtains.

Smelled like cigarettes through out the whole building

Hospitality could be better. Cleaning service is polite. Room was clean. Full breakfast is fruit, and muffins...

I rarely have a problem with Quality Inns, but this was a major disappointment. The entire building smelled like cigarette smoke inside and the room reeked of mildew. The evening front desk manager, while nice when we checked in, was wearing his mask down below his chin and commented that he was "not being demanding" about the mask mandate. As a healthcare professional, this disturbed me greatly. The daytime desk manager, Lisa, was very helpful and pleasant.

Entire room smelled like smoke upon checking in. Bed sheets & pillows included. I got there around 9 pm so I was too tired to go down and ask for another room. If you're going to give someone a non-smoking room, make sure you take care of the smoke smell from past guests.

The hotel was outdated, but made up for it because it was clean and cheap.

Musty smell wasn’t that clean for what I paid. Disappointed with room

It’s parked next to a cemetery which makes it scary and the rooms smell a bit like cigarettes...

It smelled and the door to my room would not lock. It was dirty and musty. We did not stay. Orbitz agreed to help us change our reservation and get our money back. We are still waiting on the refund. Orbitz did help us find another hotel.

It was a good 2 star hotel - the room was clean, the breakfast was free and OK, the staff very pleasant and nice. If you just need a night or 2 to sleep in the Poconos, this is a very good, well priced option.

The staff was great- friendly and personable. Check in was easy enough. That’s it for the good sadly . The facility itself was not great. The room was old, small, dark and a bit dank to be honest. It wasn’t dirty per say, but was dusty. The bed was not horrible- but sure wasn’t good either. It needs to be renovated/updated, new furniture, bedding, carpenter, paint- etc. No amenities, parking lot views.... nothing light or cheerful or vacation-y about this place. We booked thinking we would barely be in the room (planned a big hike) but husband hurt his back and we couldn’t hike.... and the idea of sitting in that room was just too much to bear. We actually decided to check out and went somewhere else.

We like the updated rooms - nice decor, refrigerators, charging plugs, nice bathrooms and comfortable beds. Convenient hotel bar and restaurant with good food. Easy access to main thoroughfare. Very reasonable price.

It was good value for the price. Gym is small. No swimming pool. No elevator.

Greentree Dr East Stroudsburg PA

Hotel highlights

  • Walking distance to East Stroudsburg University
  • Free on-the-go breakfast
  • Free WiFi in public areas
  • Free covered self parking

East Stroudsburg University is a short stroll from Quality Inn East Stroudsburg - Poconos, and other popular attractions like Sherman Theater are within a couple of miles (3 km). This 108-room hotel welcomes guests with free breakfast and conveniences like free self parking and a 24-hour business center.


Dining

Start your day off right with a free on-the-go breakfast offered each morning. Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge.


Rooms

All 108 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find 36-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

Guests of Quality Inn East Stroudsburg - Poconos enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and laundry facilities.

Room options

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Quality Inn East Stroudsburg - Poconos

Everyone (23) Couples (4) Family (6)
1
Family

HORRIBLE! Do not stay here !! Terrible service and disgusting bathrooms! I would never stay here again! Staff is extremely rude!!

By on Jul 19, 2021

5
Business Business

Convenient location close to the highway. Good options (even great options) to eat nearby. Simple, clean, reasonable pricing place to stay.

By on Jun 29, 2021

3
Family

Smells so bad they make you sign a no smoke form and room has a bad smoking smell

By on Jun 21, 2021

2
Family with small children Friends

overall very disappointing. first impression: my neighboring room held 2 elderly ladies who had no sheets or towels and were told by the front desk staff IF you can find housekeeping, ask them for items. also their toilet was clogged so they were informed they could get a plunger from housekeeping “plunge it yourself.” i was booked as part of a group who were spread randomly around the hotel. room 106 was “renovated” with the carpet removed and replaced with tile which hadn’t happened in the other rooms i visited. the bathroom seemed untouched with the tub cracked and the faucet required patience to work. all of the renovation construction supplies strung about the main hallway. the frig was completely missing. no housekeeping at all, had to chase down a man who had clean (stained) towels on his cart. later saw a 3 foot pile of dirty towels at the opposite end of the hallway from housekeeping which stayed there for the rest of my 2 day visit. my friends were all jealous of my updated room. theirs had clogged sinks, malfunctioning heaters, and stained carpets. the overall smell throughout is nauseating. my nonsmoking room smelled no different than the smoking rooms or the marijuana filled hallways. constant noise inside and out - apparently there is zero soundproofing. (we actually went to the second floor to see if the fitness center was above our room due to so much noise)

By on Apr 19, 2021

2
Family

Need breakfast and upgrade rooms. Repair bathroom and curtains.

By on Feb 23, 2021

4
Friends

Smelled like cigarettes through out the whole building

By on Feb 14, 2021

4
Partner Couples

Hospitality could be better. Cleaning service is polite. Room was clean. Full breakfast is fruit, and muffins...

By on Aug 19, 2020

Review comment responded on Sep 10, 2020

Thank you for patronizing Quality Inn, East Stroudsburg and taking the time out to share your experience. I apologize that any hospitality was not a 10! All of us should ensure a welcoming and comfortable environment stay. Thank you once again for your stay and your feedback and look forward to welcoming you back. Thank you General Manager

2
Family

I rarely have a problem with Quality Inns, but this was a major disappointment. The entire building smelled like cigarette smoke inside and the room reeked of mildew. The evening front desk manager, while nice when we checked in, was wearing his mask down below his chin and commented that he was "not being demanding" about the mask mandate. As a healthcare professional, this disturbed me greatly. The daytime desk manager, Lisa, was very helpful and pleasant.

By , from Atlanta, GA on Aug 2, 2020

2
Everyone

Entire room smelled like smoke upon checking in. Bed sheets & pillows included. I got there around 9 pm so I was too tired to go down and ask for another room. If you're going to give someone a non-smoking room, make sure you take care of the smoke smell from past guests.

By on Jul 21, 2020

4
Business Business

The hotel was outdated, but made up for it because it was clean and cheap.

By on Dec 5, 2019

Quality Inn East Stroudsburg - Poconos

320 Greentree Dr, East Stroudsburg, PA 18301
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