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Recent guest reviews

The staff was excellent and so attentive. The rooms and lobby remained very clean. All staff members were extremely friendly. We loved everything about the hotel and staff.

It’s was a very nice hotel. The beds and pillows were very comfy.

Property very clean and unique. Centralized location to go every place with or without transportation. Nearby Metro service and avability of food.

Staff were all extremely attentive in all areas. I left my lights on in my vehicle in parking garage, security call my room to inform me in the middle of the night which saved my battery.

Nice hotel and very cooperative staff. However, air condition in my room will not go below 22.5 which can be warm at times.

For the two days there it was a good relaxing experience.

nice and inexpensive. free shuttle to the beach and Dubai mall was a plus

We have enjoyed our stay with Four point. Good facility and great customer service.

Was told told I couldn't have females in my room but my co-worker was able to bring two to his room at two different times. Was told in a 2 separate phones before I arrived that it would be no problem as long as they have an ID.

I have stayed here few time before always enjoyed, great rate this time was a bounce

The hotel room is very clean and the staff are very friendly and professional. The rooms are cleaned everyday and beddings are well kept. There was only one thing that was a little bit problematic. The sink drain does not drain very well (Room 422, otherwise I had a very uneventful experience! I had a great time with my brother and his wife and it was an amazing vacation!

Convenient centralized location to for both business and and leisure. I've stayed at this hotel several time and the service has always been great. Pricing also affordable with the exception of when there's an event taking place.

This is a nice hotel in downtown Dubai. 2 things I did not like about the hotel management. 1) The house keeping open the door without giving a knock at the door. 2) I requested a non smoking room and got one, however maintenance and painting work was carried out in the hallway just outside the rooms without even notifying the customers. The paint fumes caused health problems all night to me. Sorry will not stay at this location again.

The experience at this hotel was wonderful. The staffs were fantastic and courteous. We had a great time

Mankhool Road, 4c Street Dubai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Outdoor pool

Located in Bur Dubai, Four Points by Sheraton Downtown Dubai is within a mile (2 km) of sights such as BurJuman Mall and Meena Bazaar. This 250-room, 4-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at Purani Dilli, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

Four Points by Sheraton Downtown Dubai's 250 rooms are soundproofed and provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bidets. Safes, phones, and desks are also available.


Property features

Four Points by Sheraton Downtown Dubai features an outdoor pool, a children's pool, and a fitness center. Free valet and self parking are available, and there's also a free beach shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a sauna, free WiFi in public areas, and a business center.

Room options

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 3

Guest reviews for Four Points by Sheraton Downtown Dubai

Everyone (8) Business (2) Couples (1) Family (3) Other (1)
5
Family Family

The staff was excellent and so attentive. The rooms and lobby remained very clean. All staff members were extremely friendly. We loved everything about the hotel and staff.

By on Nov 16, 2019

Review comment responded on Nov 19, 2019

Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

5
Everyone

It’s was a very nice hotel. The beds and pillows were very comfy.

By on Nov 3, 2019

Review comment responded on Nov 10, 2019

Dear Guest, Thank you for your positive rating on Expedia. We truly appreciate that and hope to welcome you back soon. Regards

5
Family

Property very clean and unique. Centralized location to go every place with or without transportation. Nearby Metro service and avability of food.

By , from New York USA on Feb 20, 2019

Review comment responded on Feb 24, 2019

Dear Rajen, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. Regards

5
Everyone

Staff were all extremely attentive in all areas. I left my lights on in my vehicle in parking garage, security call my room to inform me in the middle of the night which saved my battery.

By on Feb 1, 2019

Review comment responded on Feb 25, 2019

Dear Guest, Thank you so much for your valuable feedback. It is always great to hear such positive reviews from our guests. At Four Points by Sheraton, we strive to deliver our guests the best in hospitality and your words are great testament to our efforts. Look forward to serving you again soon. Regards

4
Everyone

Nice hotel and very cooperative staff. However, air condition in my room will not go below 22.5 which can be warm at times.

By on Aug 31, 2018

Review comment responded on Sep 2, 2018

Dear Anonymous, It is great to read that you had an enjoyable stay at the Four Points by Sheraton Downtown Dubai. We are happy to read that you enjoyed the service provided by our associates. We have made a note of the AC and are currently looking into the same. We look forward welcoming you back in the near future. With kind regards, Anu van der Sande

4

relaxing stay

Everyone

For the two days there it was a good relaxing experience.

By on Nov 4, 2017

3

nice hotel. wish the restaurants were non smoking.

Everyone

nice and inexpensive. free shuttle to the beach and Dubai mall was a plus

By on Oct 23, 2017

5

good facility and great staff

Everyone

We have enjoyed our stay with Four point. Good facility and great customer service.

By , from Atlanta, GA,USA on Sep 28, 2017

1

would not recommend to my friends

Everyone

Was told told I couldn't have females in my room but my co-worker was able to bring two to his room at two different times. Was told in a 2 separate phones before I arrived that it would be no problem as long as they have an ID.

By on Jul 10, 2016

4

nice hotel, closer to were i needed to be

Everyone

I have stayed here few time before always enjoyed, great rate this time was a bounce

By , from chicago on Feb 18, 2016

Four Points by Sheraton Downtown Dubai

Mankhool Road, 4c Street, Dubai,
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