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Recent guest reviews

the trip was nice I liked it.

The staff was great all the way around and made me feel right at home.

The staff was very pleasant and welcoming. The property was very clean and everyone was helpful. I would definitely recommend this hotel to others who are looking for a vacation spot.

This is an amazing hotel. The staff were very friendly and onsite restaurants were lively. Had a great view from the room and the distance from everything was perfect.

Great property, amazing staff and no too far from all the action. The rate was just as great!

The hotel staff was not attentive and friendly. They never say hi or smile, that made us extremely uncomfortable. The rooms need some update, especially the carpet, it smelled. They let us check in early without charge and that was amazing , we are very thankful for that. I would give this place 3 stars at most.

Best service possible hotel is great but start to show it’s age need remodeling or renovation over all I’m very satisfied

Great first kick off to our Asia Tour. Stay was at Bonnington in the Jumeirah Lakes area. Travel from the airport convenient via the metro but cabs are just as easy and inexpensive. Check in was swift and allocated room was comfortable. Amenities in the room and around the hotel were surplus it is comfortable in general but lacks the final 5* Star feel. Staff friendliness is questionable as customer service is pretty poor when it comes to customer requests however come time to pay or ensure Bonnington is receiving money staff are very upbeat. In general most probably a wrong approach to staff incentives. The proximity of the hotel to activities is great, most malls and sightseeing activities are close by.

A little farther from the beach Would recommend jbr as a better location Hotel staff extremely good and friendly and willing to go out of way to help Pool can be better The person making drinks at the bar would benefit from better training at making drinks as multiple drinks cannot be the same Overall staff 5/5 Location 3/5 Hotel amenities 4/5 Food 4/5 Business center 4/5 Outside presentation of hotel 3/5 looks like an apartment building

Great room. Awesome pool and poll bar. Friendly staff. 25 min walk to the beach and 15 to the Marina.

Excellent hotel in one of the best areas pf dubai, the staff was excellent!

Staff were a bit annoying Wifi not very good Swimming pool area was a but underwhelming Nice clean rooms, comfortable beds, nice toilet

We have been staying at this hotel several weekends of the month for the last 2 months. It is in an awesome location. The Marina and JBR are in walking distance. Plus much of everything you need is right there in JLT. This hotel offers complimentary valet service and Wi-Fi - huge pluses! The Wi-Fi has great reception.

This is the 3rd time we've stayed at BJLT. Each time had been really good. Anasha, who works in the reception area, has to be the most professional, friendliest, kindest, most efficient hotel team member ever. On each stay, she has been so helpful and attentive! The hotel is nice! Each time, we've gotten a room that was smaller than the time before. However, they are all nice. Plus it is in the perfect area in JLT; a short walk from most things. If not, taxis and drivers are always easily accessible .

The hotel staff was very helpful, accommodating and prompt with any requests. They had no problem providing me with an early check in and late checkout. The only issues that I had is that my room had a subtle smoke smell, and there was hair on the bathroom floor that was clearly not mine.

We truly enjoyed the hotel. The staff was very attentive and whenever we requested something it was done immediately. Great location, short walk to the Metro. A small convenience store is right across. Food at the restaurant was amazing along with great service. Will stay there again.

Fist time in Dubai, the staff very helpful, polite and friendly. Unfortunately I did not get to enjoy all of their amenities because due to time, we only went to the hotel to sleep. My only suggestion would be to expand the shuttle service schedule. Besides that it is a Great Deal.

we had a great time there. Hotel was amazing, and staff went above and beyond to make us happy.

Lovely hotel! I would stay there again. Nice food venues, great happy hour, good variety. Pool had no sun but it was still great. The beach is so close and the sun was so hot anyhow. Great staff, managers and line staff one in the same.

My stay was beyond measure....great people...Great Staff.... I would definitely recommend it!!!

Cluster J, Jumeirah Lakes Towers Dubai

Hotel highlights

  • Close to Dubai Marina Mall
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

Jumeirah Beach is within 2 miles (3 km) of Bonnington Jumeirah Lakes Towers while other popular attractions such as Ibn Battuta Mall are within 3 miles (5 km). This 5-star hotel has 208 guestrooms and offers conveniences like 6 restaurants, an indoor pool, and free in-room WiFi.


Dining

There are ample dining options with 6 onsite restaurants, including The Cavendish, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All of Bonnington Jumeirah Lakes Towers's 208 rooms are soundproofed and have an array of amenities, including coffee makers, free newspapers, and safes. Guests can expect 42-inch plasma TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Bonnington Jumeirah Lakes Towers features an indoor pool, a children's pool, and a fitness center. You can take advantage of free valet parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Suite

1 King Bed | 2 Twin Beds | Sleeps 3

Family Apartment

1 King Bed and 1 Queen Bed | Sleeps 5

Apartment, 1 Bedroom

1 King Bed | 1 Twin Bed | Sleeps 4

Superior Room

1 King Bed | Sleeps 3

Guest reviews for Bonnington Jumeirah Lakes Towers

Everyone (10) Couples (9) Business (5) Family (1) Other (2) Friends (3)
4
Everyone

the trip was nice I liked it.

By on Jun 23, 2021

Review comment responded on Jun 24, 2021

Dear Guest, Thank you very much for your review! It was nice to see that you enjoyed your time here. We hope to see you again soon! All the best, Mohamed Ateeq Assistant Front Office Manager & the Bonnington Jumeirah Lakes Towers’ Management Team

5
Business Business

The staff was great all the way around and made me feel right at home.

By on Apr 11, 2019

Review comment responded on Apr 13, 2019

Dear Mr. Douglas Thank you very much for your review! It was nice to see that you enjoyed your time here. We hope to see you again soon! All the best, Mohamed Ateeq Assistant Front Office Manager & the Bonnington Jumeirah Lakes Towers’ Management Team

5
Partner Couples Friends

The staff was very pleasant and welcoming. The property was very clean and everyone was helpful. I would definitely recommend this hotel to others who are looking for a vacation spot.

By on Mar 14, 2019

Review comment responded on Mar 17, 2019

Dear Guest, Thank you very much for your review! It was nice to see that you enjoyed your time here. We hope to see you again soon! All the best, Mohamed Ateeq Assistant Front Office Manager & the Bonnington Jumeirah Lakes Towers’ Management Team

5
Partner Couples

This is an amazing hotel. The staff were very friendly and onsite restaurants were lively. Had a great view from the room and the distance from everything was perfect.

By on Mar 11, 2019

Review comment responded on Mar 12, 2019

Dear Guest Thank you very much for your review! It was nice to see that you enjoyed your time here. We hope to see you again soon! All the best, Mohamed Ateeq Assistant Front Office Manager & the Bonnington Jumeirah Lakes Towers’ Management Team

5
Partner Couples

Great property, amazing staff and no too far from all the action. The rate was just as great!

By on Mar 11, 2019

Review comment responded on Mar 12, 2019

Dear Guest Thank you very much for your review! It was nice to see that you enjoyed your time here. We hope to see you again soon! All the best, Mohamed Ateeq Assistant Front Office Manager & the Bonnington Jumeirah Lakes Towers’ Management Team

2
Everyone

The hotel staff was not attentive and friendly. They never say hi or smile, that made us extremely uncomfortable. The rooms need some update, especially the carpet, it smelled. They let us check in early without charge and that was amazing , we are very thankful for that. I would give this place 3 stars at most.

By , from New York, US on Jan 25, 2019

Review comment responded on Jan 27, 2019

Thanks for the feedback, Arthur! I was sorry to see that you did not fully enjoy your stay with us. We pride ourselves on the friendliness of our staff and this is frequently mentioned by our guests in their reviews. I can only apologize if we let you down in this regard when you visited.

5
Everyone

Best service possible hotel is great but start to show it’s age need remodeling or renovation over all I’m very satisfied

By , from New york on Nov 11, 2018

Review comment responded on Nov 14, 2018

Dear Seff, Thank you very much for your review! It was nice to see that you enjoyed your time here and liked your room and the service. We hope to see you again soon! All the best, Michelle O Donoghue Front Office Manager & the Bonnington Jumeirah Lakes Towers’ Management Team

3

dubai/abu dabhi stay

Everyone

Great first kick off to our Asia Tour. Stay was at Bonnington in the Jumeirah Lakes area. Travel from the airport convenient via the metro but cabs are just as easy and inexpensive. Check in was swift and allocated room was comfortable. Amenities in the room and around the hotel were surplus it is comfortable in general but lacks the final 5* Star feel. Staff friendliness is questionable as customer service is pretty poor when it comes to customer requests however come time to pay or ensure Bonnington is receiving money staff are very upbeat. In general most probably a wrong approach to staff incentives. The proximity of the hotel to activities is great, most malls and sightseeing activities are close by.

By , from Johannesburg on Dec 28, 2017

3

good but not ideal

Everyone

A little farther from the beach Would recommend jbr as a better location Hotel staff extremely good and friendly and willing to go out of way to help Pool can be better The person making drinks at the bar would benefit from better training at making drinks as multiple drinks cannot be the same Overall staff 5/5 Location 3/5 Hotel amenities 4/5 Food 4/5 Business center 4/5 Outside presentation of hotel 3/5 looks like an apartment building

By , from a on Dec 27, 2016

Review comment responded on Jan 3, 2017

Dear Gary, Thanks for your feedback. It was good to see that you overall had a good stay with us. We'll certainly look into your feedback re. the bar service to ensure that it is up to our usual high standards.

5

well located. a 3 min walk from jbl metro station.

Everyone

Great room. Awesome pool and poll bar. Friendly staff. 25 min walk to the beach and 15 to the Marina.

By , from Calgary, Canada on Dec 12, 2016

Review comment responded on Dec 18, 2016

Dear Ricardo, Very many thanks for reviewing us! It was great to hear that you enjoyed your stay with us and we're all looking forward to seeing you again soon!

Bonnington Jumeirah Lakes Towers

Cluster J, Jumeirah Lakes Towers, Dubai, 37246
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