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Recent guest reviews

I would like to give the newly renovated Marriott Southfield and its staff five stars. However, I must give an overall rating of four stars, as the shortage of people to fill jobs at hotels in the Detroit area resulted in no one ever coming to my room to empty the trash. Nonetheless, every other aspect of the hotel was very clean. Also, Jenny and Noah at the reception made my Marriott experience a pleasure.

Parking is limited

The location was perfect. The staff were extremely nice and helpful. The room was ok, felt a bit dark and dingy, but seemed clean, just did not look obvious, if that makes sense. Enjoyed our stay overall.

All

Amazing

I didn’t like the fact that I had to pay for parking. Other then that my stay was great!

There's no fridge or microwave in the room. My husband and I backs hurt so bad when we woke up, bed not comfortable. The hallways look unfinished when you take the steps, makes you feel unsafe. Our toilet seat also kept slipping off. Four star hotel my Butt!!

Very nice location. Rooms are very nice as well. We did have our toilet that was running .

No fridge microwave paid parking no breakfast.....

The room was very clean, the staff was friendly and very helpful.

The card reader on my room door stopped working as we were bringing our bags into the room. Told the front desk and they insisted that it was just a bad card even though I told them that none of the lights were illuminating on the door. I was given a new card just to go back to my room and get the same results. No entry. Went back to the front desk had to wait another 10 minutes before speaking to someone else. They told me to proceed back up to my room and wait for the engineer. By this time, we had already been waiting over 35 minutes causing us to leave out even later for a comedy show.

Westin Hotel Southfield is a nice, safe and upscale hotel ... great stay!

Town Center Southfield MI

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool
  • Health club

Located within a leisurely stroll of Lawrence Technological University, The Westin Southfield Detroit is within a few miles (5 km) of DMC Sinai-Grace Hospital. This 388-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and a health club.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

The 388 rooms have an array of amenities, including coffee makers, safes, and phones. Guests can expect WiFi, wired Internet, and 49-inch LCD TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Ironing boards and desks are also standard. Housekeeping is available on request.


Property features

At The Westin Southfield Detroit, guests enjoy features like an indoor pool, a health club, and a spa tub. Valet parking is available for USD 25 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 1 King Bed, Non Smoking (pure)

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for The Westin Southfield Detroit

Everyone (30) Couples (9) Business (3) Family (7) Friends (1)
5
Partner Couples

I would like to give the newly renovated Marriott Southfield and its staff five stars. However, I must give an overall rating of four stars, as the shortage of people to fill jobs at hotels in the Detroit area resulted in no one ever coming to my room to empty the trash. Nonetheless, every other aspect of the hotel was very clean. Also, Jenny and Noah at the reception made my Marriott experience a pleasure.

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

Dear Anonymous, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and accommodations. Thank you for staying with us and we look forward to seeing you again. Best, Lance Misner General Manager

3
Family

Parking is limited

By on Jul 5, 2021

Review comment responded on Jul 5, 2021

Dear Anonymous, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Lance Misner General Manager

4
Family Partner Couples

The location was perfect. The staff were extremely nice and helpful. The room was ok, felt a bit dark and dingy, but seemed clean, just did not look obvious, if that makes sense. Enjoyed our stay overall.

By on Jun 2, 2021

Review comment responded on Jun 4, 2021

Dear Anonymous, Thank you for taking the time to share your kind review, including recommendations for improvement. It allows us to serve our guests better. I’m glad you found our location convenient, accommodations pleasant, and staff friendly. We look forward to being your hotel of choice when in the area. Best, Lance Misner General Manager

1
Everyone

By on May 17, 2021

Review comment responded on May 28, 2021

Dear Anonymous, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit. Sincerely, Lance Misner General Manager

5
Friends

All

By on May 11, 2021

Review comment responded on May 12, 2021

Dear Anonymous, We are thrilled you enjoyed your stay! Thank you for the review and please visit us again. Best, Lance Misner General Manager

5
Partner Couples

Amazing

By on May 9, 2021

Review comment responded on May 9, 2021

Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Lance Misner General Manager

4
Everyone

By on Mar 23, 2021

Review comment responded on Apr 2, 2021

Dear Anonymous, Thank you for the great review. It was our pleasure to host you and we hope to do so again soon. Best, Lance Misner General Manager

4
Everyone

By on Mar 15, 2021

Review comment responded on Mar 26, 2021

Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Lance Misner General Manager

5
Partner Couples

I didn’t like the fact that I had to pay for parking. Other then that my stay was great!

By on Mar 14, 2021

Review comment responded on Mar 29, 2021

Dear Anonymous, It’s wonderful to know you enjoyed your stay overall. Thank you for your time in sharing a review and we hope to see you again. Best, Lance Misner General Manager

3
Partner Couples

There's no fridge or microwave in the room. My husband and I backs hurt so bad when we woke up, bed not comfortable. The hallways look unfinished when you take the steps, makes you feel unsafe. Our toilet seat also kept slipping off. Four star hotel my Butt!!

By on Mar 7, 2021

Review comment responded on Mar 10, 2021

Thank you for taking the time to review our hotel. I apologize if your stay was not up to our standards. We take pride in delivering the highest levels of hospitality and we are sorry if we did not live up to those expectations on this trip. We do take all guest feedback very seriously and we will take immediate action based on your comments. Thank you again for taking the time to leave your honest feedback.

The Westin Southfield Detroit

1500 Town Center, Southfield, MI 48075
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