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Recent guest reviews

T

Super clean ! We stayed in a jr suite and it was huge. Everything was nice about the hotel, inside and out. Definitely staying again

the pillows were very un comfortable. they did not clean the room for four days and when we request to have the room cleaned, they came next day and open the door at 8 AM without even knocking.

Easy access, staff not friendly, stayed 2 days never had maid service come had to ask for clean towels

They did not have the room ready until 4 ( even though they knew they had an event going on) Then I found a condom wrapper on the floor (luckily before my Young daughter found it)

The front staff/check-in and check-out was amazing. The person who took care me all our stay seamlessly extended our stay and restaurant staff was great.

We had the pool all to ourselves location clean and comfortable

Hotel did not advise that they were doing major renovations when i made reservations. Hotel was filthy and most of the facilities were not available. Also very noisy in rooms with thin walls.

Hotel is dated. Room was ok but smelled. It was not of the quality or level of cleanliness expected of Sheraton

Very noisy adjacent rooms. Sound just seemed to carry all thru the place. Bar area was nice and buffet ok for price.

Nice hotel and good location , rooms were clean and staff has been great

Haggerty Rd Northville MI

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Sheraton Detroit Novi Hotel is located within a few miles (5 km) of Ascension Providence Hospital Health Center at 7 Mile and Farmington Hills Ice Arena. This 3.5-star hotel welcomes guests with 238 rooms and conveniences like an indoor pool, free self parking, and a fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

All of Sheraton Detroit Novi Hotel's 238 air-conditioned rooms provide coffee makers, free bottled water, and safes. 55-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks. Weekly housekeeping is available.


Property features

At Sheraton Detroit Novi Hotel, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.

Room options

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Club Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Junior Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for Sheraton Detroit Novi Hotel

Everyone (19) Couples (14) Business (5) Family (8) Friends (2) Other (2)
5
Everyone

By on Jul 7, 2021

Review comment responded on Jul 19, 2021

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Jun 20, 2021

Review comment responded on Jul 2, 2021

Thanks for staying with us. We appreciate your feedback! We are truly sorry to see you've scored us so low and would love further feedback so that we can better learn how we could have made your stay more memorable.

5
Everyone

By on Apr 27, 2021

Review comment responded on Jun 12, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

T

By on Apr 23, 2021

Review comment responded on Apr 26, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

Super clean ! We stayed in a jr suite and it was huge. Everything was nice about the hotel, inside and out. Definitely staying again

By on Mar 1, 2021

Review comment responded on Mar 2, 2021

Thanks for staying with us. We appreciate your feedback!

2
Family Friends

the pillows were very un comfortable. they did not clean the room for four days and when we request to have the room cleaned, they came next day and open the door at 8 AM without even knocking.

By , from boca raton,florida on Oct 2, 2020

Review comment responded on Oct 7, 2020

Thanks for staying with us. We appreciate your feedback! We do apologize but due to Covid-19 our housekeeping practices have changed for your safety.

5
Everyone

By on Aug 29, 2020

Review comment responded on Aug 30, 2020

Thanks for staying with us. We appreciate your feedback!

4
Family

Easy access, staff not friendly, stayed 2 days never had maid service come had to ask for clean towels

By on Feb 24, 2020

Review comment responded on Feb 26, 2020

Thanks for staying with us. We appreciate your feedback!

2
Family

They did not have the room ready until 4 ( even though they knew they had an event going on) Then I found a condom wrapper on the floor (luckily before my Young daughter found it)

By , from Novi Michigan on Feb 23, 2020

Review comment responded on Feb 24, 2020

We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Sheraton Detroit Novi Hotel, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As a valued guest, thank you for choosing us to accommodate you during your travels.

5
Partner Couples

The front staff/check-in and check-out was amazing. The person who took care me all our stay seamlessly extended our stay and restaurant staff was great.

By , from Novi on Feb 18, 2020

Review comment responded on Feb 20, 2020

Thanks for staying with us. We appreciate your feedback!

Sheraton Detroit Novi Hotel

21111 Haggerty Rd, Northville, MI 48375
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