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Recent guest reviews

Dirty sheets had stains on them Covid cleaning in rooms poor no ice was told we had to go buy some.

Check-in person was nice, very friendly. Told me breakfast was from 6:30-9:30. Next morning I went to eat at 9:05. There was some dry cereal, some sorry looking white bread, and another guest trying to shake the last drops of waffle batter out of the machine. I asked the front desk guy who insisted in very broken English that breakfast was over at 9:00. Also, my room was not very clean, especially the bathtub which had lots of hair. Towels looked like they had been tossed on the rack with minimal effort. Very disappointing experience.

There was pee in the toilet when we checked into our room. The heater smelled like burning when we turned it on. The floors were dirty. We weren’t given any washcloths or a bathroom rug. Several of the towels we were given had stains. Staff was not friendly & the front desk people were constantly on their personal cell phones texting & talking, ignoring us the few times we tried to ask for something. Children were screaming & running through the halls by our room every day & night. The cable wasn’t working on the TV 2 out of the 3 days we were there. Other customers were at the front desk complaining several times we walked by. The pool are was totally gross with wet dirty towels all over the floor. The ice machine had no ice. The vending machines were out of almost every snack. The hallways & stairs were dirty. The parking l had trash all over. I know this is a budget hotel, but it was also thanksgiving weekend & I definitely think the hotel & staff could’ve done better. What’s the point of owning a hotel or working at a hotel if you’re not going to take care of it?

The pool was not clean. Water was a dingy brown/green color. There was algae. Orange juice was watered down at the breakfast station. The hallways and the elevator smelled like weed horribly bad. Room was big, part carpet, part hardwood floors, the flooring wasn’t finished. The door didn’t close all the way, so we had to use the deadbolt and the latch. For the price, this is all expected. Beds were ok, blankets were warm. Needed better pillows.

We drove in from North Carolina for our sons wedding. We have been to red roof s before but this one was the worse . Bed spreads were very wrinkled,drawer was broken hanging open, no iron in our room we borrowed ours from sister in the next room . Staff was unfriendly! Breakfast bar was scarce and stafff was handling the food with no gloves while she is coughing. Besides that we were glad there was a nice restaurant nextdoor

Well- I messaged the hotel to cancel 24 hours prior. I never received a response. I called the next night to confirm the cancellation. I was informed the cancellation did not go through by a rude clerk and i would be charged. I do not see charges coming through, but I never received any response to my message or other response from the hotel. Poor service

This was an Excellent choice of hotels. Went to DTE concert the shuttle service was super!!!! The hotel staff went above and beyond. Shuttle service to and from DTE - then, with recommendations of going to the Sagebrush Cantina and delivery service there after concert, couldn't have been better. Thank you soo soo much.

Most unprofessional place ever been too. Couldn't even notify us that they where closed for the past 4 days and moving people to a different location.

The room was nice size. Good location with a Pizza place across the parking lot. Breakfast bar was not impressive - we didn't take a thing from it.

Needs some updating and cheering up. Whole building seemed dark and lifeless.

My room had previous guests property still on the shelf. Night stand had sticky dried spilled liquid 😫 I think it was orange juice. Towels were clean but stained. People hanging out outside on chairs that should be in the rooms. Just not the quality or service I would expect for a room that costs $129.00 per night.

Very nice room for the cost. They were having a computer problem when we checked in, so we had to wait a very long time, but stuff happens I guess!

Everything was fine and I enjoyed everything about our stay.

I was not happy with my stay. Jets were broken, water freezing, infestation of bugs. Got a new room, tv was broke, infestation of maggots. Got a room there again and they gave me the same room that had the maggots. It was clean but tv was broke the curtain rod was broke off the shower on each end. I was told I complain too much & that there was nothing they could do. Huge waste of money.

The lobby area was very clean and neat. The pool area was very packed. The water was very dirty-looking, but I believe because there were so many ppl in the pool. It looked way over packed to me. But you could smell the chlorine so they were cleaning it. They had coffee round the clock but brkfst left alot to be desired!!! Cheerios, toast, o.j., apple j. Coffee & tea; mini choc donuts, apples, 2-3 day old brown spotted bananas. On Sunday morning it was cleared off buy 9:30 am!! Wow, that's very early for Sunday morning. The room was very clean and nice, but the toilet didn't flush. Called the desk, they came w/i 20 min and fixed it right away. And very quickly. One problem was by the outside door was an abandoned car with 2 flat tires and one on a jack--looked like it had been there quite a while with all the debris. Did see the owner in it several times during my 2 day stay. Way too much garbage outside the garage bin and area, mattress, large rugs in store carts as well etc. I asked for a senior discount since it was advertised cheaper but was more when booked, of course, but said "no"". The one night the room ended up being $30 more than advertised compared to check-out & taxes.! Quite a bit more, I 'd say.

Not clean but decor fine non guests loitering in parking lot

Upon arrival there were dirty towels folded within the clean ones. Cleanliness of room was as if a child washed their face but not their entire face many things overlooked. Bedding- skirting was stained and in need of a good washing, comforter was frayed in multiple spots needs to be replaced. Staff on a whole was less than pleasant- breakfast ended at 9am even with a room full of guests the staff came and cleared everything as fast as they could placing chairs up on tables as soon as they were empty. RUDE - Breakfast choices are limited to cold cereal, apples, waffles, toast or small waxy chocolate covered donuts - no bagels, muffins or yogurt The one good thing I can say is that there was a man who was the maintenance man who apparently did a lot of everything, one morning guests were still sitting in the breakfast area while an elderly couple came down close to 9am and he left breakfast open till everyone was done before closing it down and cleaning up. I choose this property as it was close by to where I needed to be - in hindsight I probably should have looked at other properties- 😢

didn't like the leftover trash in my room from previous stays, and the smell of smoke is everywhere

S Lapeer Rd Lake Orion MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Laundry facilities

Red Roof Inn & Suites Lake Orion/Auburn Hills places you next to Bald Mountain State Recreation Area and within a 15-minute drive of Great Lakes Crossing Outlets. This 76-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

The 76 rooms have an array of amenities, including microwaves, refrigerators, and free long-distance calls. Guests can expect to find free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and desks.


Property features

Guests of Red Roof Inn & Suites Lake Orion/Auburn Hills enjoy access to free WiFi in public areas, a meeting room, and a business center. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Red Roof Inn & Suites Lake Orion/Auburn Hills

Everyone (15) Couples (13) Business (3) Family (15) Friends (2) Other (1)
1
Family

Dirty sheets had stains on them Covid cleaning in rooms poor no ice was told we had to go buy some.

By on Mar 29, 2021

1
Family

Check-in person was nice, very friendly. Told me breakfast was from 6:30-9:30. Next morning I went to eat at 9:05. There was some dry cereal, some sorry looking white bread, and another guest trying to shake the last drops of waffle batter out of the machine. I asked the front desk guy who insisted in very broken English that breakfast was over at 9:00. Also, my room was not very clean, especially the bathtub which had lots of hair. Towels looked like they had been tossed on the rack with minimal effort. Very disappointing experience.

By on Mar 12, 2020

2
Partner Couples Family

There was pee in the toilet when we checked into our room. The heater smelled like burning when we turned it on. The floors were dirty. We weren’t given any washcloths or a bathroom rug. Several of the towels we were given had stains. Staff was not friendly & the front desk people were constantly on their personal cell phones texting & talking, ignoring us the few times we tried to ask for something. Children were screaming & running through the halls by our room every day & night. The cable wasn’t working on the TV 2 out of the 3 days we were there. Other customers were at the front desk complaining several times we walked by. The pool are was totally gross with wet dirty towels all over the floor. The ice machine had no ice. The vending machines were out of almost every snack. The hallways & stairs were dirty. The parking l had trash all over. I know this is a budget hotel, but it was also thanksgiving weekend & I definitely think the hotel & staff could’ve done better. What’s the point of owning a hotel or working at a hotel if you’re not going to take care of it?

By on Dec 5, 2019

3
Family Business Business

The pool was not clean. Water was a dingy brown/green color. There was algae. Orange juice was watered down at the breakfast station. The hallways and the elevator smelled like weed horribly bad. Room was big, part carpet, part hardwood floors, the flooring wasn’t finished. The door didn’t close all the way, so we had to use the deadbolt and the latch. For the price, this is all expected. Beds were ok, blankets were warm. Needed better pillows.

By on Nov 23, 2019

2
Family

We drove in from North Carolina for our sons wedding. We have been to red roof s before but this one was the worse . Bed spreads were very wrinkled,drawer was broken hanging open, no iron in our room we borrowed ours from sister in the next room . Staff was unfriendly! Breakfast bar was scarce and stafff was handling the food with no gloves while she is coughing. Besides that we were glad there was a nice restaurant nextdoor

By on Oct 22, 2019

5
Everyone

By on Oct 22, 2019

1
Partner Couples

Well- I messaged the hotel to cancel 24 hours prior. I never received a response. I called the next night to confirm the cancellation. I was informed the cancellation did not go through by a rude clerk and i would be charged. I do not see charges coming through, but I never received any response to my message or other response from the hotel. Poor service

By on Sep 28, 2019

5
Family

This was an Excellent choice of hotels. Went to DTE concert the shuttle service was super!!!! The hotel staff went above and beyond. Shuttle service to and from DTE - then, with recommendations of going to the Sagebrush Cantina and delivery service there after concert, couldn't have been better. Thank you soo soo much.

By , from Frankfort Mi on Sep 7, 2019

1
Partner Couples

Most unprofessional place ever been too. Couldn't even notify us that they where closed for the past 4 days and moving people to a different location.

By on Aug 26, 2019

4
Friends

The room was nice size. Good location with a Pizza place across the parking lot. Breakfast bar was not impressive - we didn't take a thing from it.

By on Aug 19, 2019

Red Roof Inn & Suites Lake Orion/Auburn Hills

2755 S Lapeer Rd, Lake Orion, MI 48360
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