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Recent guest reviews

Overall the property and location were nice. There is free self parking behind the hotel. There needs to be more breakfast options for non-pork eaters. The house keeping department never cleaned our room during our 4 day stay. They had us on the schedule for cleaning on the 3rd day but did not clean.

Hotel is clean and modern. At check in we were told if we wanted room cleaned and beds made we needed to let them know by 9pm the prior evening. We asked for housekeeping to make our beds daily for the five days we were there, three of the days it was not done, we needed towels at 11pm after coming back from a long day, service was poor

Near everything!

No hot water. No menu. People were pleasant. Room clean coffee pot gross

This was a very good Hyatt Place. New, clean, no complaints.

Nice. Would recommend. Good location. Clean rooms.

Very clean, nice clean area. Friendly staff and lot of restaurants deliverying in the area too.

The location is great for Royal Oak and suburban Detroit. It is a comfortable basic hotel. The front desk staff is lovely.

Excellent staff and awesome service, great location too

The hotel is better than I expected since I usually stay in 4 or 5 star hotels. It believe it’s a pretty new building therefore the rooms are in excellent shape and clean. We came in on a busy sold out weekend. I am a Hyatt member and they respectfully told me they could not do early check in this time and they weren’t kidding. We arrived later than expected at 3:20pm to a find a few customers yelling at the poor receptionist. The rooms were not ready and the only elevator was not working. They offered me free parking and gave me extra points which I appreciated. Although I had to drag my bags and a 4 year old up 5 flights of stairs I think the staff handled the situation well. By the time we arrived back to our hotel the hotel appeared calm, clean and best of all the elevators were fixed :)

Property was clean and centrally located. Self parking was limited but it worked out. Overall great experience.

The first room we were placed in had no heat. The front desk stated that they had no one to come out to look at it. We had to switch rooms. The new room was excellent.

The room was great, the customer service was great especially when my door wouldn't open, and the location was convenient. I didn't like having to pay for parking. The hotel was really noisy too.

N. Main Street Royal Oak MI

Hotel highlights

  • Walking distance to Royal Oak Music Theatre
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Royal Oak Music Theatre is a short stroll from Hyatt Place Detroit Royal Oak, and other popular attractions like Detroit Zoo are within a couple of miles (3 km). This 123-room, 3-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. In addition to a restaurant onsite, there is also a bar where you can enjoy a drink.


Rooms

All 123 individually decorated accommodations feature sitting areas. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. IPod docks, sofa beds, and coffee makers are also standard.


Property features

Guests of Hyatt Place Detroit Royal Oak enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 30 per day. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, laundry facilities, and an ATM.

Room options

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room (2 queenbed & 1 sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Detroit Royal Oak

Everyone (11) Family (8)
3
Family

Overall the property and location were nice. There is free self parking behind the hotel. There needs to be more breakfast options for non-pork eaters. The house keeping department never cleaned our room during our 4 day stay. They had us on the schedule for cleaning on the 3rd day but did not clean.

By on Oct 31, 2021

Review comment responded on Nov 1, 2021

Dear Jessica, Thank you for being our guest. We apologize that your room was missed for cleaning on the third day of your stay. We have brought this to the attention of our HSKP team to ensure that this does not happen in the future. We hope to see you again.

3
Family

Hotel is clean and modern. At check in we were told if we wanted room cleaned and beds made we needed to let them know by 9pm the prior evening. We asked for housekeeping to make our beds daily for the five days we were there, three of the days it was not done, we needed towels at 11pm after coming back from a long day, service was poor

By on Jun 24, 2021

Review comment responded on Jun 24, 2021

Thank you for being our guest, and Thank you for taking the time to share with us your feedback regarding your stay with us here at the Hyatt Place Royal Oak. We greatly value the feedback of our guests such as yourself, as this helps us evolve and grow, and to learn from our mistakes. We pride ourselves in excellent guest service, recognizing the burden of expectation inherent in the Hyatt Place and strive to meet, and indeed exceed, expectations. While we have been largely successful in these efforts, we fell short in your case, and for this on behalf of the leadership team, I sincerely apologize. We look forward to another opportunity to regain your confidence in us.

5
Everyone

Near everything!

By on Apr 7, 2021

Review comment responded on Apr 7, 2021

We thank you for being our guest! We hope to see you again.

3
Family Business Business

No hot water. No menu. People were pleasant. Room clean coffee pot gross

By on Mar 16, 2021

Review comment responded on Mar 16, 2021

Thank you for staying with us. We apologize for the service interruptions you encountered. We look forward to another opportunity to regain your confidence in us.

5
Everyone

By on Mar 8, 2021

Review comment responded on Mar 18, 2021

Thank you for staying with us! We appreciate the review. We hope to see you again.

5
Family Family

This was a very good Hyatt Place. New, clean, no complaints.

By on Mar 1, 2021

Review comment responded on Mar 1, 2021

Thank you for being our guest! We appreciate you and your review.

5
Family

Nice. Would recommend. Good location. Clean rooms.

By on Jan 31, 2021

Review comment responded on Feb 1, 2021

Thank you for choosing to stay with us. We look forward to seeing you again!

5
Everyone

By on Jan 20, 2021

Review comment responded on Jan 30, 2021

Thank you for being our guest! We appreciate the review and look forward to seeing you again.

5
Friends Business Business

Very clean, nice clean area. Friendly staff and lot of restaurants deliverying in the area too.

By on Dec 21, 2020

Review comment responded on Dec 21, 2020

Thank you so very much for the review! We are delighted to hear you enjoyed your visit with us. We look forward to your return.

4
Friends

The location is great for Royal Oak and suburban Detroit. It is a comfortable basic hotel. The front desk staff is lovely.

By , from Michigan on Sep 13, 2020

Review comment responded on Sep 16, 2020

Dear Michele, Thank you for your recent stay with us. We hope to see you again.

Hyatt Place Detroit Royal Oak

422 N. Main Street, Royal Oak, MI 48067
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