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Recent guest reviews

I wish there had been a fridge. The air-conditioning wouldn't shut off. We tried turning the heat on instead and the thermostat would say we had but the unit continued blowing cold air. Then we tried turning off the entire unit and that didn't work either.

Under construction. No restaurants or food services. Lots of banging.

It was nice and quiet. Friendly staff.

Staff was kind and friendly! I had a concern about a charge that was added to my credit card and a young lady by the name of Tameka looked into it and made sure it was taken care of. The Valet was also helpful and kind! Very energetic! I can’t remember his name but he was working when I checked in at 4 p.m. I would definitely stay here again and recommend it to friends and family!

Had a puddle in my carpeted room from ac and had a shower that sprayed into the vent giving you bits of mold with your shower

No microwave, dimly lit restroom(made it hard for shaving. Awaken from a restful sleep late night(early morning) false fire alarm with no apology from management

Our room was run down and dated. Also our bath room area was in dire need of repair

Great location with the Q Line. Rooms are extremely warm; broiler heating system and it was very warm. $20.00 additional for parking in the area of Detroit seems VERY unnecessary!

Ran out of hot water, power and lights constantly flickering, furnace was stuck on, building maintenance has an irregular schedule over the weekend so it wouldn't couldn't be fixed.

Convenient location, nice hotel. Staff was friendly.

Heating and cooling system didn’t work. No hot water for two days during my stay. Walls are thin and conversation could be heard in room nextdoor.

Bed was sqeeky and not very much hot water, the cleaning people were very load at 9am our checkout was 11am

Very good clean quite and relaxing great place to just be to yourself or even take the family

I did find a curly hair in the bathroom shower on the tile (gross) other than that the room was fairly clean. I wish their was the standard air conditioning thing in the room but instead it was more like a vent and i like the sound of a fan at night so thats a big no for me. And you can only valet park i dont like that and their are no close by places to park AT ALL

Bartender was new and did not know how to make drinks correctly.

it was decent fire alm needed to b handled better

W Grand Blvd Detroit MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour front desk

Located within a 5-minute walk of Fisher Theatre, Hotel St. Regis is within a 15-minute stroll of Metropolitan United Methodist Church. The 124 rooms at this 3.5-star hotel include coffee makers, TVs, and premium bedding.


Dining

Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

All 124 rooms feature coffee makers, free local calls, and ironing boards. 32-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Desks are also included.


Property features

At Hotel St. Regis, guests have access to free WiFi in public areas, conference space, and express check-out. Valet parking is offered for USD 20 per night. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free newspapers, an ATM, and wedding services.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hotel St. Regis

Everyone (14) Couples (16) Business (6) Family (5) Other (7) Friends (8)
4
Partner Couples

I wish there had been a fridge. The air-conditioning wouldn't shut off. We tried turning the heat on instead and the thermostat would say we had but the unit continued blowing cold air. Then we tried turning off the entire unit and that didn't work either.

By on Sep 27, 2021

Review comment responded on Sep 28, 2021

We appreciate your time in letting us know the problems you encountered during your stay. We are working on updating the system. Refrigerators aren't standard in the rooms but you can request one for a daily charge.

4
Family

Under construction. No restaurants or food services. Lots of banging.

By on Aug 16, 2021

Review comment responded on Aug 16, 2021

We appreciate the time you took to provide feedback and a rating regarding your stay with us. We apologize for the noise.

5
Family

It was nice and quiet. Friendly staff.

By on Apr 2, 2021

Review comment responded on Apr 2, 2021

Thank you for taking the time to let us know. Your feedback will be shared with staff.

4
Everyone

By on Jun 18, 2020

Review comment responded on Jun 22, 2020

Thank you for your time and rating. Both are appreciated.

5
Partner Couples

Staff was kind and friendly! I had a concern about a charge that was added to my credit card and a young lady by the name of Tameka looked into it and made sure it was taken care of. The Valet was also helpful and kind! Very energetic! I can’t remember his name but he was working when I checked in at 4 p.m. I would definitely stay here again and recommend it to friends and family!

By , from Detroit Michigan on Mar 6, 2020

Review comment responded on Mar 23, 2020

Thank you for taking the time to let us know. We appreciate your feedback and rating.

1
Everyone

Had a puddle in my carpeted room from ac and had a shower that sprayed into the vent giving you bits of mold with your shower

By on Aug 25, 2019

Review comment responded on Aug 25, 2019

We apologize for the insufficient product provided during your stay. Thank you for your comments.

2
Everyone

No microwave, dimly lit restroom(made it hard for shaving. Awaken from a restful sleep late night(early morning) false fire alarm with no apology from management

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

We do apologize that your stay was unsatisfactory. Your review regarding the product and lack of apology will be discussed with staff. Thank you for letting us know.

4
Everyone

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Thank you for your rating and time. Both are appreciated.

2
Partner Couples Family

Our room was run down and dated. Also our bath room area was in dire need of repair

By on May 5, 2019

Review comment responded on May 6, 2019

I am sorry you didn't have a satisfactory stay. We are starting the renovation of our rooms and will have a better product to offer before the end of the year. Thank you for your time and feedback.

4
Everyone

By on Mar 21, 2019

Review comment responded on Apr 1, 2019

Thank you for your 4-star rating and the time you took to provide it. Both are appreciated.

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