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Recent guest reviews

Very nice staff but the rooms are very outdated and feels like a motel felt very uncomfortable

They tried. There was a storm the day we were there so the hotel was operating on partial power. Few lights worked, no tv, no hot water, no power on refrigerator. Due to this, it was a continental breakfast only but options were minimal. I understand this wasn’t their fault but I paid for certain amenities and taking a cold shower isn’t ideal. I felt the hotel should have provided some sort of compensation. However, the hotel was clean and beds were comfortable. The pool was nice although a bit dirty.

The cleanness I like. Didn't like the night staff. Slow,, improperly dressed

Highly recommend this hotel. Front desk staff were great. My orbitz reservation never got passed on to the hotel but staff was able to find us a room and refund my account for the amount confirmed with Orbitz. WOULD NOT RECOMMEND USING ORBITZ EVER!

Staff is extremely nice and friendly. Had a tough time because they are renovating and there is a lot of dust in the air. My allergies were horrible all night. Overwhelmingly great staff though.

Hotel was OK for just a quick overnight stay. The gal that checked us in was super helpful in identifying good local restaurants. The bathroom had a sour smell, and the toilet didn't quite seem to be working properly. The outside temperature was extremely hot, but the room temperature was very comfortable. It was also very quiet, which made for a good night's rest.

Loved that check in is at 3 and check out at noon.

Room was mice, bed was comfy, bathroom could have used a good cleaning, that’s very important when traveling with the wife. Breakfast was very good, nice to have. Big reason we choose Hampton Inns. I’d stay again when back in the area.

Great experience, staff is always friendly, cookies & coffee in the lobby! clean and comfortable

The price was good but the hotel is beat, the TV didn't work, and it is in a pretty rough area. I got what I paid for here. Breakfast and staff exceeded expectations

I enjoyed staying here 2 years ago so when given the choice to stay where the rest of my family was staying in Southfield and here I chose this property. I was not disappointed. I will make sure to book a room upon my next visit as well.

It was my first time staying at this hotel. This hotel looked like it was just built. Everything was so clean and neat. Loved the desk auditor. Very friendly and informative. My room was spotless and I had a queen size bed. Very plush pillows, sheets were lily white, bathroom was immaculate. I will stay here again. I only stayed overnight since traveling from Columbus, OH

Great location, very clean, good breakfast, VERY friendly staff, comfortable.

4+ accommodations for the same price of lower rated hotels. Friendly staff and nice very clean room and very comfortable bed. Highly recommend.

The staff was more than welcoming from the moment we walked into the hotel to checking out at the end of our stay. I will definitely stay here again when I am in the area next.

The staff was very friendly and the room was very clean. I am not sure how old the hotel is or if it has been recently updated, but it seemed on the new side. I would recommend staying here for sure!

We just needed a comfortable room and a convenient location to Royal Oak. The hotel was very clean and to update in the decor. The staff was friendly. The person in charge of guest services for breakfast was outstanding! We used Uber to ride into Royal Oak without a problem. We would definitely stay again.

Stephenson Hwy Madison Heights MI

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Bar/lounge

Located within a mile (2 km) of DMC Surgery Hospital, Hampton Inn Detroit/Madison Heights/South Troy is within 3 miles (5 km) of Red Oaks Waterpark. This 123-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 10 AM. Unwind at the end of the day with a drink at the bar/lounge, or chat with other guests at the free manager's reception on select days.


Rooms

The 123 rooms have an array of amenities, including coffee makers, free local calls, and safes. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards are also standard.


Property features

Hampton Inn Detroit/Madison Heights/South Troy offers a fitness center, a sauna, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.

Room options

One King Non-Smoking

1 King Bed | Sleeps 2

Room, 1 Queen Bed, Accessible (Roll-in Shower)

1 Queen Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking (Mini-Fridge)

2 Queen Beds | Sleeps 4

One King Bed, Non-Smoking

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn Detroit/Madison Heights/South Troy

Everyone (13) Couples (6) Business (2) Family (3) Other (2)
2
Partner Couples Business Business

Very nice staff but the rooms are very outdated and feels like a motel felt very uncomfortable

By on Aug 13, 2021

Review comment responded on Sep 23, 2021

thx

2
Friends

They tried. There was a storm the day we were there so the hotel was operating on partial power. Few lights worked, no tv, no hot water, no power on refrigerator. Due to this, it was a continental breakfast only but options were minimal. I understand this wasn’t their fault but I paid for certain amenities and taking a cold shower isn’t ideal. I felt the hotel should have provided some sort of compensation. However, the hotel was clean and beds were comfortable. The pool was nice although a bit dirty.

By on Jul 27, 2021

Review comment responded on Jul 28, 2021

Thank you for your stay, if you get back to this area perhaps we can make it up to you please reach out to us.

5
Family

The cleanness I like. Didn't like the night staff. Slow,, improperly dressed

By on Jun 8, 2021

Review comment responded on Jun 9, 2021

HI the with your comments being anonymous I can't tell the date you might be referring to. I would like to follow up with the staff member depending on the night, please share the date of your stay and I can follow up. We have two night auditors and others that work before 11 pm.

5
Family

Highly recommend this hotel. Front desk staff were great. My orbitz reservation never got passed on to the hotel but staff was able to find us a room and refund my account for the amount confirmed with Orbitz. WOULD NOT RECOMMEND USING ORBITZ EVER!

By on Feb 24, 2020

4
Everyone

By on Sep 8, 2019

3
Family with small children Family

Staff is extremely nice and friendly. Had a tough time because they are renovating and there is a lot of dust in the air. My allergies were horrible all night. Overwhelmingly great staff though.

By on Apr 4, 2019

3
Everyone

By on Nov 10, 2018

5
Everyone

By on Oct 16, 2018

3
Everyone

Hotel was OK for just a quick overnight stay. The gal that checked us in was super helpful in identifying good local restaurants. The bathroom had a sour smell, and the toilet didn't quite seem to be working properly. The outside temperature was extremely hot, but the room temperature was very comfortable. It was also very quiet, which made for a good night's rest.

By on Sep 5, 2018

4
Everyone

Loved that check in is at 3 and check out at noon.

By , from MI on Nov 8, 2017

Hampton Inn Detroit/Madison Heights/South Troy

32420 Stephenson Hwy, Madison Heights, MI 48071
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