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Recent guest reviews

This property should not be available through Orbitz. The room was not habitable. There was mold in the bathroom. I can overlook the shotty maintenance, the stickiness of the floor, the hair in the sink, the overall poor quality of the room itself. I simply cannot overlook the mold. I complain to the management and was given the runaround. They made no effort to refund my money or otherwise make it satisfactory.

I didn't like the overall look of room, had smoke smell & burns on bedding covers and the wall paper was peeling off the walls, it felt like more as a MOTEL instead of hotel.

Staff did not wear masks. We had a room that was allegedly was handicap accessible. It was not. We had planned to stay a week. We moved to new hotel after one night. It was the worst hotel experience ever.

I had to move rooms due to a leak in the ceiling, door handle was broken in the bathroom, gummy bears in the lamps, smelled like smoke in a non smoking room, toilet was constantly running and there was plumbing issues with the tub.

I had to change several rooms becuasw of dirty room, light was broken didnt work and moldy smelly room. On top of that both Orbitz and the hotel charged me.

I checked in and had the room for about a week, after I checked in I left. I did not even stay in the room for more than 10 minutes and paid for the nights without actually being in the hotel

Very run down and smelly. Stale smoke smell, furniture old and stained, sheets dirty, blanket had a cigarette hole. No screen in sliding door or lock- just a bar keeping it shut. Floor disgusting. Gym no longer on property. Complimentary breakfast consisted of boxed cereal, muffins and yogurt. Very disappointing. Manager was nice and lots of parking. Applebee’s within walking distance was a plus.

Stole my deposit.and they had the nerves to yell at me.

I paid $42/night through Orbitz....so although there was a scant breakfast selection, no working phone in room and not the cleanest....an overall decent stay in a nice area of town.

This people robbed me. Thy took my deposit and when i asked for my deposit at checkout. Thy said thy thy were confuse cause thy dont ask for deposit. Dont stay here

I enjoyed the food neoprene pool. I was displeased with the night staff who did nothing t repair my remote when it broke and I called at 9pm the first night. The second night I asked that the room be cleaned and it wasn’t. Bugs 🐜 only ants accumulated by the time I got back from an errand. I had to put garbage out and didn’t have towels for the nights.

Great place for the price. Good place if you just need a place to stay for the night.

Extremely dirty hotel. Hotel looked nothing like pictures. Weird snell everywhere. Rooms looked like they hadn't been cleaned in weeks. Provided dirty towels.

We did not stay. It was so awful in the lobby and smelled terribly of smoke that we turned around and walked out. Photos on the internet are very misleading.

room was very dirty, bathroom was very very dirty.

The hotel was not clean or nice. There were a lot of loud people around. Also, some kids were running around the hallways. Some of them were knocking on the doors and ran away. Other people were shouting and laughing loudly in the mid of the night without any consideration of sleeping people. I called the front desk, but nothing changed.

W 14 Mile Road Madison Heights MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of DMC Surgery Hospital, Days Inn & Suites by Wyndham Madison Heights MI is within 3 miles (5 km) of Red Oaks Waterpark. This 84-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

The 84 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Free local calls, hair dryers, and safes are also standard.


Property features

At Days Inn & Suites by Wyndham Madison Heights MI, guests enjoy an indoor pool, a children's pool, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and an arcade/game room.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking (One-Bedroom)

1 King Bed | Sleeps 3

Guest reviews for Days Inn & Suites by Wyndham Madison Heights MI

Everyone (16) Business (1) Couples (3) Family (9) Other (2) Friends (1)
1
Family

This property should not be available through Orbitz. The room was not habitable. There was mold in the bathroom. I can overlook the shotty maintenance, the stickiness of the floor, the hair in the sink, the overall poor quality of the room itself. I simply cannot overlook the mold. I complain to the management and was given the runaround. They made no effort to refund my money or otherwise make it satisfactory.

By on Aug 28, 2021

Review comment responded on Aug 30, 2021

Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement. We hope to see you soon again and thank you for staying with us.

2
Family Partner Couples

I didn't like the overall look of room, had smoke smell & burns on bedding covers and the wall paper was peeling off the walls, it felt like more as a MOTEL instead of hotel.

By on May 30, 2021

Review comment responded on Jun 1, 2021

I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2
Family

Staff did not wear masks. We had a room that was allegedly was handicap accessible. It was not. We had planned to stay a week. We moved to new hotel after one night. It was the worst hotel experience ever.

By on Mar 3, 2021

Review comment responded on Mar 5, 2021

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and we hope to have another chance to serve you in the future.

1
Partner Couples

I had to move rooms due to a leak in the ceiling, door handle was broken in the bathroom, gummy bears in the lamps, smelled like smoke in a non smoking room, toilet was constantly running and there was plumbing issues with the tub.

By on Feb 28, 2021

Review comment responded on Mar 3, 2021

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

1
Business Business

I had to change several rooms becuasw of dirty room, light was broken didnt work and moldy smelly room. On top of that both Orbitz and the hotel charged me.

By on Oct 30, 2019

Review comment responded on Oct 31, 2019

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

1
Business Business

I checked in and had the room for about a week, after I checked in I left. I did not even stay in the room for more than 10 minutes and paid for the nights without actually being in the hotel

By on Sep 27, 2019

Review comment responded on Sep 28, 2019

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We appreciate you taking the time to share your experience.

2
Everyone

By on Jun 12, 2019

Review comment responded on Jun 12, 2019

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

1
Family Family

Very run down and smelly. Stale smoke smell, furniture old and stained, sheets dirty, blanket had a cigarette hole. No screen in sliding door or lock- just a bar keeping it shut. Floor disgusting. Gym no longer on property. Complimentary breakfast consisted of boxed cereal, muffins and yogurt. Very disappointing. Manager was nice and lots of parking. Applebee’s within walking distance was a plus.

By on Jun 10, 2019

Review comment responded on Jun 10, 2019

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

1
Friends Business Business

Stole my deposit.and they had the nerves to yell at me.

By on Jun 2, 2019

Review comment responded on Jun 10, 2019

Thank you for being a valued guest and for providing us the feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

3
Business Business

I paid $42/night through Orbitz....so although there was a scant breakfast selection, no working phone in room and not the cleanest....an overall decent stay in a nice area of town.

By on Jun 1, 2019

Review comment responded on Jun 1, 2019

It means so much to have earned your business. We appreciate the feedback regarding our area and breakfast. We hope to see you again and that you will be truly impressed with our continued improvements.

Days Inn & Suites by Wyndham Madison Heights MI

1331 W 14 Mile Road, Madison Heights, MI 48071-1056
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