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Recent guest reviews

The gentleman who was at the front desk was kind and pleasant. However, the room was gross. Chocolate bar on the floor, hair on the couch, and stains in the refrigerator, just to name a few things.

It was quiet

Slept terribly because of the world’s smallest pillows ever used on a king size bed. One king bed had the equivalent of 3 throw pillows. Also, desk attendant handing “continental breakfast” over the counter was pretty awkward.

Clean; staff worked hard to please; didn't have "normal" breakfast available due to Covid protocols; only irritating thing was that I counted on being able watch the Tiger game replay but hotel doesn't carry local Bally Sports channel...had TV Japan, 2 or 3 shopping networks, ACC channel, etc, etc, but not Detroit sports channel...go figure.

I spent three good nights with no day stay in the hotel and everything I needed was available. The bag food for breakfast was handy although limited in content.

Clean, safe room 20 min from Detroit city center. A great value

The hot tub and pool are open until 12am which was great after a long day of driving.

At most hotels, the breakfast area is right on top of seating area. I enjoyed how this one had separation. I also liked that there were books.

I essentially choose this hotel for my children to swim during the holiday break and my husband and I to relax in the jacuzzi. Both were dirty and muggy on our first check in say, Wednesday. The following day, Thursday after complaints from us the pool was closed to be cleaned until 3pm. After 3pm we were told it’s closed until the following day, Friday, which was opened until 12. I was offered a later check time but that didn’t match the 465 in total I paid for two nights. In addition several other guest prepared breakfast to be taken to their room. As I was always told was fine being the offer room service from a outside party. I was approached Friday morning while making waffles for my 3 children whom were still sleep n covered their foods, placing them on the trays housekeeping pointed out to me to use from our rooms, that the desk representative came up to me the African American guest and told me we aren’t allowed to take food to our rooms it’s against health department rules. Despite the food options for delivery menu that’s in our room, despite the several guest who were doing this for their grown up guest , I was pointed and approached in front of everyone. I simply said Ok that’s odd being I was told by staff and guest I observed it’s ok.

Everything was good except the hot tub was a little dirty. Water needs to be changed or treated. And then put a sign up that says must shower before entering.

Staff was great and helpful at all times. thanks you

Friendly staff and the facilities are very well maintained. excellent!!!

Very clean. Great location. The breakfast buffet had a lot of variety and it was delicious.

The staff were friendly and helpful. The room was clean and comfortable.

Haggerty Rd Novi MI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Country Inn & Suites by Radisson, Novi, MI is located within a few miles (5 km) of Ascension Providence Hospital Health Center at 7 Mile and Farmington Hills Ice Arena. This 100-room hotel has an indoor pool, free in-room WiFi, and free self parking.


Rooms

Country Inn & Suites by Radisson, Novi, MI's 100 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 43-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

At Country Inn & Suites by Radisson, Novi, MI, guests enjoy features like an indoor pool, a gym, and a spa tub. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and a computer station.

Room options

Studio Suite, 1 King Bed, Non Smoking (Meeting Table)

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Novi, MI

Everyone (25) Couples (6) Family (7)
2
Friends

The gentleman who was at the front desk was kind and pleasant. However, the room was gross. Chocolate bar on the floor, hair on the couch, and stains in the refrigerator, just to name a few things.

By on Oct 23, 2021

4
Everyone

It was quiet

By on Oct 20, 2021

3
Family with small children

Slept terribly because of the world’s smallest pillows ever used on a king size bed. One king bed had the equivalent of 3 throw pillows. Also, desk attendant handing “continental breakfast” over the counter was pretty awkward.

By on Jul 21, 2021

Review comment responded on Jul 21, 2021

Dear Guest, Thank you for your feedback. We apologize for any issues you experienced during your time with us. I will be sure to share this with my team. We hope to see you again soon so that we may provide a better stay experience. Best regards, Andrew S.

4
Everyone

Clean; staff worked hard to please; didn't have "normal" breakfast available due to Covid protocols; only irritating thing was that I counted on being able watch the Tiger game replay but hotel doesn't carry local Bally Sports channel...had TV Japan, 2 or 3 shopping networks, ACC channel, etc, etc, but not Detroit sports channel...go figure.

By on Jul 19, 2021

Review comment responded on Jul 20, 2021

Dear Guest, Thank you for taking the time to share your stay experience with us. We are pleased you enjoyed your overall time at our hotel. We hope to see you again soon, so that we may provide an exceptional experience. Best regards, Andrew S.

5
Family

I spent three good nights with no day stay in the hotel and everything I needed was available. The bag food for breakfast was handy although limited in content.

By on Jul 8, 2021

Review comment responded on Jul 14, 2021

Dear Guest, Thank you for your feedback. We are pleased you enjoyed your overall stay with us! We hope to see you again soon. Best regards, Andrew S.

5
Partner Couples

Clean, safe room 20 min from Detroit city center. A great value

By on May 3, 2021

Review comment responded on May 4, 2021

Dear Guest, We are so happy to hear that you enjoyed your time here! I will be sure to share this review with my team to let them know they are doing well. We hope to see you again soon! Best Regards, Andrew S.

4
Everyone

By on Sep 29, 2020

Review comment responded on Sep 29, 2020

Dear Guest, We are happy you enjoyed your time at our hotel! We look forward to seeing you again soon! Best Regards, Andrew S.

5
Everyone

By on Aug 16, 2020

Review comment responded on Aug 17, 2020

Dear Guest, We are pleased you had a 5 star experience! We look forward to welcoming you again soon! Best Regards, Andrew S.

4
Everyone

By on Mar 18, 2020

Review comment responded on Mar 18, 2020

Dear Guest, We are pleased you enjoyed your time at our hotel. We look forward to welcoming you again soon! Sincerely, Andrew S.

5
Everyone

By on Mar 17, 2020

Review comment responded on Mar 18, 2020

Dear Guest, Thank you for your great rating; we are thrilled you had a 5 star experience. We look forward to seeing you again soon! Best Regards, Andrew S.

Country Inn & Suites by Radisson, Novi, MI

21625 Haggerty Rd, Novi, MI 48375
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