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Recent guest reviews

Proximity to Northville & Plymouth downtown. Air Conditioning not functioning properly & cleanliness definitely not worth the price.

Upon arrival there were 4 or 5 guests sitting on a flipped over shopping cart, right outside the hotel. The front desk attendant was rude. First room they gave me the lock battery was dead. The AC in the room barely worked. It was so hot to even get a decent night sleep. The pool which was supposed to be “heated” was freezing, not enjoyable whatsoever. There weren’t any towels available by pool area. The hotel lobby and breakfast area did not have air conditioning while we ate the “complementary breakfast”

Staff was great & friendly, very clean nice

It wasnt too much that i could complain about! Wasn enough towls,

It was a dirty towel under my bed and a pop bottle n a used cup under my beds during this time of year everything should be clean especially having kids with you

Good location near mall and restaurants. It is in a quiet area. Nice friendly staff.

Clean rooms. Friendly staff. I will be coming back whenever I have business.

The staff was super friendly first off and our room was wonderful. I WOULD MOST DEFINITELY stay at this location again.

Comfortable and quiet it was wonderful the service was great and really good on services 00ppppp0

Check-in was a breeze. Room was spacious, sheets and pillows were soft.

I loved everything but the main entrance door that opens and shut all day and night by itself.

Like the pool and location close to shopping. Options for room service was a plus

1) The rooms and hallways reeked with some kind of chemical cleaner. The towels, pillows, and sheets also smelled like the cleaner - it was stronger than bleached. It gave me a headache, and I am not that susceptible to headaches from smells, which makes me think it was a strong chemical. 2)They didn't have my room available that I booked with Orbitz, which was supposed to be an upgrade. They didn't have any way to reimburse me for the overcharge of the regular room I reserved. Whether that is a hotel problem or a quirk with booking through Orbtiz, I'm not sure. But overall, no one at the hotel was helpful to ensure that I was going to get reimbursed or to fix the issues with the rooms. 3) The pool is under construction, which not only was not present on the hotel description, but also cause early construction noises at the hotel. I have stayed at this Best Western about 8 months ago, and none of these issues were here. However, based on this experience, I would not recommend and I will never stay here again.

I liked the jetted tub and location, the room was a little dated and was not as clean as it should be and we couldn't use the pool

S Laurel Park Dr Livonia MI

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Within a short walk of Laurel Park Place, Best Western Detroit Livonia is within 2 miles (3 km) of Ascension Providence Hospital Health Center at 7 Mile. This 123-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

Best Western Detroit Livonia's 123 rooms provide full-sized refrigerators/freezers, microwaves, and coffee makers. Guests can expect LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Guests staying at Best Western Detroit Livonia enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub (1st Floor)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking, Kitchenette (1st Floor)

1 King Bed | Sleeps 2

Guest reviews for Best Western Detroit Livonia

Everyone (26) Couples (4) Family (7)
2
Everyone

Proximity to Northville & Plymouth downtown. Air Conditioning not functioning properly & cleanliness definitely not worth the price.

By on Aug 30, 2021

Review comment responded on Aug 31, 2021

We appreciate your feedback.

2
Family

Upon arrival there were 4 or 5 guests sitting on a flipped over shopping cart, right outside the hotel. The front desk attendant was rude. First room they gave me the lock battery was dead. The AC in the room barely worked. It was so hot to even get a decent night sleep. The pool which was supposed to be “heated” was freezing, not enjoyable whatsoever. There weren’t any towels available by pool area. The hotel lobby and breakfast area did not have air conditioning while we ate the “complementary breakfast”

By on Aug 25, 2021

Review comment responded on Aug 31, 2021

We apologize for any inconvenience you may have encountered during your stay.

5
Family

Staff was great & friendly, very clean nice

By on Aug 1, 2021

Review comment responded on Sep 17, 2021

Thank you for the feedback. We are glad that you enjoyed your stay and hope that you choose to stay with us again.

5
Everyone

By on Jul 3, 2021

Review comment responded on Aug 16, 2021

Thank you for staying with us! We hope to have the opportunity to welcome you again in the future!

4
Everyone

It wasnt too much that i could complain about! Wasn enough towls,

By on May 18, 2021

Review comment responded on May 20, 2021

Thank you for the review.

5
Everyone

By on Mar 16, 2021

Review comment responded on Mar 29, 2021

Thank you for the review! We appreciate it!

1
Everyone

By on Mar 1, 2021

Review comment responded on Mar 15, 2021

Thank you for your review! If you would like to provide us with more information about your stay it would be greatly appreciated.

1
Family

It was a dirty towel under my bed and a pop bottle n a used cup under my beds during this time of year everything should be clean especially having kids with you

By , from Michigan on Jan 2, 2021

Review comment responded on Jan 4, 2021

We apologize for inconvenience and the items that were found under the bed. We will be talking with housekeeping to ensure the proper measure are being taken to ensure cleanliness.

5
Business Business

Good location near mall and restaurants. It is in a quiet area. Nice friendly staff.

By on Nov 21, 2020

Review comment responded on Nov 23, 2020

Hi Crys, Thank you so much for your review! We hope to see you again soon.

5
Everyone

Clean rooms. Friendly staff. I will be coming back whenever I have business.

By on Sep 27, 2020

Review comment responded on Oct 23, 2020

Dear Tracey, Thank you for taking the time to acknowledge our clean rooms, and friendly staff! We appreciate our guests, and value your feedback. We will certainly look forward to you visiting us again!

Best Western Detroit Livonia

16999 S Laurel Park Dr, Livonia, MI 48154
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