Skip to main content
Beginning of main content

Recent guest reviews

No Problems in the Covid err

Easy access to Broomfield CO - straight west on 120th Street

No AC in the first room. TV and lock broken in the second. Noisy neighbors who were long term residents. lots of garbage bags left out in halls every morning contributed to bad odor. Somehow, I paid full price for this very discount experience. Won't make that mistake again. In their defense, some of staff were courteous and tried to help.

This was a place to lay my head down at night after driving about 650 miles over three days. The front desk staff were nice. There was hair on the bathroom flow as well as on the knobs of the climate control device. Anytime that I got a shower, the water “hot” water was luke warm at best. One of my pillow cases had a hole in it. The pool was under renovation. There were homeless people loitering around the parking lot at night. I was too tired from lots of driving over the three nights that i was there to address any issues, but I wouldn’t stay at this facility again.

Close to where I needed to be. Price was low cost. Furniture really needed to be wiped down. Residual stuff. Coffee filter cradle was missing--unable to make coffee in room. Entry door had a fit issue. One of the very few hotels that has standard (not elongated) toilets.

Best description of this property is also the longtime adage for real estate: location, location, location.

I wasn’t accommodated even though I paid beforehand. Their system was down aso the front desk clerk was very rude, and even said I was lucky that he didn’t walk out. He got very stern with me, and I was very offended by his lack of professionalism. I understood his frustration as well, however, an individual in his position should not treat people the way he did. And the fact the manager would not answer the clerks calls was completely unprofessional

Good and helpful staff. Coffee always available. Only wish is cleaning staff would come in to take trash out.

Nice desk. Bag breakfast. We will be staying elsewhere.

Great place enjoyed the stay. Staff was great till next time

Great area . All shopping store accessible .gas stations

The first room I was given smelled like old fish and the counter tried to tell me it was cleaning supplies. The second room they gave me the cable wasn't working in and when I called the front desk to ask why, he said "what do you see?". I said it's fuzzy. So he said "yeah, it does that it has something to do with the settings.. umm yeah just keep messing with it is all I can tell you". 1 star.

The property was clean with pleasant staff. Check in and check out was very easy. The room was good size and good quality. The location was safe and centrally located. One day housekeeping did not clean the room but when brought to the staff’s attention they apologized and made sure the room was serviced for the remainder of the stay. Will stay again.

The staff went out of their way to try and make my stay more pleasant. Thank you!! However, upon arrival I was met with a notice that the water would be turned off for the night. The pool & hot tub were closed for repairs. My King room did not have a bath tub as advertised. The Staff helped me by putting me in a handicap room, one of only 2 that had a tub for the whole hotel. The staff also delayed the plumber long enough for me to draw a tub of water. Thank you again to the staff. There was not a closet in the room for me to hang clothing, nor a microwave or hair dryer. The free breakfast was out of fruit, some sort of packaged, reheated canadian bacon, frozen butter, and no condiments for the waffle other than syrup. No black tea (again a wonderful staff member found me 1 black tea bag. This was not a pleasant stay and I do not believe I will ever return.

The person checking people in took 15-20 to get checked in, due to 'slow internet' & not sure how to finalize reservations due to using 'Expedia. ' They also had pipe issues, turned the water off from 10pm-5am. I wasn't made aware until I checked in. The room itself was fine, however, you can hear neighbors snoring and a pin drop next door. Not sure if it's due to floors being hardwood, or just paper thin walls. The people staying here also looked like a .... rough crowd... to say it politely. Seems like this could possibly be a more run down area. Also this is next to a gas station. The beds were okay, had a fridge and TV. Appearance wise, rooms are very decent & modern. Other people's hair found in the shower.

N. Grant St. Thornton CO

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

SureStay Plus by Best Western Thornton Denver North places you within a 10-minute drive of popular sights such as Water World and Butterfly Pavilion. This 100-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 5:00 AM to 10:00 AM. This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

The 100 rooms are air-conditioned and have an array of amenities, including stovetops, coffee makers, and free local calls. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard. Housekeeping is available on request.


Property features

Guests of SureStay Plus by Best Western Thornton Denver North enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a terrace, laundry facilities, and a garden.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub (Pet Friendly)

1 King Bed | Sleeps 2

Guest reviews for SureStay Plus by Best Western Thornton Denver North

Everyone (12) Couples (6) Family (11)
5
Everyone

No Problems in the Covid err

By on Sep 17, 2021

Review comment responded on Sep 19, 2021

Thank you for your review!

5
Family with small children

By on Aug 22, 2021

Review comment responded on Aug 22, 2021

thank you for staying with us and thank you for your rating!

5
Everyone

Easy access to Broomfield CO - straight west on 120th Street

By on Jul 29, 2021

Review comment responded on Aug 3, 2021

Thank you very much for your review.

1
Family

No AC in the first room. TV and lock broken in the second. Noisy neighbors who were long term residents. lots of garbage bags left out in halls every morning contributed to bad odor. Somehow, I paid full price for this very discount experience. Won't make that mistake again. In their defense, some of staff were courteous and tried to help.

By on Jul 27, 2021

Review comment responded on Jul 27, 2021

Dead valued guest, Thank you very much for your review. We always strive to provide the best service to our guests such as yourself and on this occasion, we did not exceed your expectations. Please accept our sincerest apologies for your last stay and we hope to correct any and all issues you may have had during all future stays with us. We do hope to see you again. Surestay management

2
Everyone

By on Jul 22, 2021

1
Everyone

By on Jul 5, 2021

Review comment responded on Jul 17, 2021

Hello, Allow us to apologize for any issues you may encountered. We hope you may consider us again.

1
Everyone

By on Jun 26, 2021

Review comment responded on Jul 6, 2021

Dead valued guest, Thank you very much for your review. We always strive to provide the best service to our guests such as yourself and on this occasion, we did not exceed your expectations. Please accept our sincerest apologies for your last stay and we hope to correct any and all issues you may have had during all future stays with us. We do hope to see you again. Surestay management

3
Family

This was a place to lay my head down at night after driving about 650 miles over three days. The front desk staff were nice. There was hair on the bathroom flow as well as on the knobs of the climate control device. Anytime that I got a shower, the water “hot” water was luke warm at best. One of my pillow cases had a hole in it. The pool was under renovation. There were homeless people loitering around the parking lot at night. I was too tired from lots of driving over the three nights that i was there to address any issues, but I wouldn’t stay at this facility again.

By on Jun 9, 2021

Review comment responded on Jun 9, 2021

Dear guest, Thank you very much for your review. We always strive to provide the best service to our guests such as yourself and on this occasion, we did not exceed your expectations. Please accept our sincerest apologies for your last stay and we hope to correct any and all issues you may have had during all future stays with us. We do hope to see you again. Surestay management

2
Business Business

Close to where I needed to be. Price was low cost. Furniture really needed to be wiped down. Residual stuff. Coffee filter cradle was missing--unable to make coffee in room. Entry door had a fit issue. One of the very few hotels that has standard (not elongated) toilets.

By on May 24, 2021

Review comment responded on May 25, 2021

Dear guest, Thank you very much for your review and for bringing these details to our attention. Please accept our sincerest apologies for your last stay and we hope to correct any and all issues you may have had during all future stays with us. We do hope to see you again. Surestay management

4
Everyone

Best description of this property is also the longtime adage for real estate: location, location, location.

By on Apr 5, 2021

Review comment responded on Apr 5, 2021

Hello, Thank you for taking the time out to provide this excellent feedback. We hope to see you again whenever you travel to Colorado.

SureStay Plus by Best Western Thornton Denver North

12101 N. Grant St., Thornton, CO 80241
url importing http://sso-opn.orbitz.com/Denver-Hotels-SureStay-Plus-by-Best-Western-Thornton-Denver-North.h168379-p2.Hotel-Reviews
There was an error importing /Denver-Hotels-SureStay-Plus-by-Best-Western-Thornton-Denver-North.h168379-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Denver-Hotels-SureStay-Plus-by-Best-Western-Thornton-Denver-North.h168379-p2.Hotel-Reviews

Frequently asked questions