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Recent guest reviews

I was charged 200 dollars for using mini bar. I took 2 Red Bull’s , few juices and couple of snacks. Room rent was 130 dollars for comparison. I was not informed that mini bar is not complimentary.

Horrible service being provided . Especially duty manager Atul . Didn’t meet my expectations everything was opposite of what I was told

The staff was very accommodating from chec-in to check-out. Clean and safe.

Decent property but the staff service was not good at all.

Highly recommended! The property maintains high standards when it comes to cleanliness and customer service. We though the dining choices were slightly expensive by Indian standards for high end dining. Sadly couple of dishes that i tried had low quality meat. Highly recommend staying here.

The Hotel not only stands up to its reputation but also the staff. Starting from the Managers, the attendants, chefs, swim pool staff - each one was welcoming and very warm in their interactions. highly recommended

I think this Taj Palace Property at Delhi, does not meet the same standards as other property, especially I stayed over a week and upon advising the Hotel about the Room tub water leaking, nothing was corrected until I checked out. I advised the duty manager about my concern. He was not very cooperative, but did advised me that he will look into the matter and let me know. It’s been more than 3 days, I did not heard from him. I need adjustment from my total Hotel Bill on this service that was not working due to their plumbing issues. I think I did not got full value for what I paid for during my stay there,

Cleaning the room twice a day, excellent amenities and complementary fresh fruit, bottled water and dry fruit.

Everything was lovely - truly. From point of arrival, to the room, to the delicious dine-in menu, to the services received. I couldn't have had a better stay!

The understated elegance and hospitality of the Taj group is the secret sauce!

Reception area and welcome was great and also complimentary welcome tea and crackers. Staff were always willing to help in carrying baggage etc.

2 Sardar Patel Marg New Delhi Delhi N.C.R

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located 2.1 mi (3.4 km) from The Chanakya, Taj Palace, New Delhi is within a 5-minute drive of other popular attractions like Rashtrapati Bhavan. This 403-room, 5-star hotel welcomes business and leisure travelers with a golf course, a full-service spa, and 5 restaurants. It's connected to the convention center in central New Delhi and also close to Lodhi Garden.


Dining

Enjoy a drink at the bar, or get your fill of French cuisine for dinner, at Orient Express, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. A hosted evening meal is available for a surcharge daily; reservations are required.


Rooms

All of Taj Palace, New Delhi's 403 rooms are individually decorated and have an array of amenities, including minibars, electric kettles, and free newspapers. Guests can expect 32-inch LED TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, phones, and desks are also standard.


Property features

Guests of Taj Palace, New Delhi have access to a golf course, a full-service spa, and a nightclub. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 3250 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include an outdoor pool, a gym, and a spa tub.

Room options

Taj Club Premium Room, King Bed, 1 Way Transfer, Lounge Access, Cocktail Hours

1 King Bed | Sleeps 3

Garden Luxury Suite, 1 Way Transfer, Lounge Access, Cocktail Hours

1 King Bed | Sleeps 3

Garden Presidential Suite, 2 Bedroom, 2 Way Transfer, Lounge Access, Cocktail Hours

1 King Bed and 2 Twin Beds | Sleeps 6

Taj Club Room, Twin Bed, 1 Way Transfer, Lounge Access, Cocktail Hours

2 Twin Beds | Sleeps 3

Guest reviews for Taj Palace, New Delhi

Everyone (18) Business (3) Couples (2) Family (9) Other (1)
1
Family with small children

I was charged 200 dollars for using mini bar. I took 2 Red Bull’s , few juices and couple of snacks. Room rent was 130 dollars for comparison. I was not informed that mini bar is not complimentary.

By on Apr 1, 2021

Review comment responded on Apr 1, 2021

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Nayan Seth General Manager, Taj Palace, New Delhi

1
Everyone

Horrible service being provided . Especially duty manager Atul . Didn’t meet my expectations everything was opposite of what I was told

By on Mar 21, 2021

Review comment responded on Mar 29, 2021

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Nayan Seth General Manager, Taj Palace, New Delhi

5
Partner Couples

The staff was very accommodating from chec-in to check-out. Clean and safe.

By on Mar 17, 2020

Review comment responded on Mar 18, 2020

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Nayan Seth General Manager, Taj Palace, New Delhi

2
Friends Family

Decent property but the staff service was not good at all.

By , from sf on Feb 5, 2020

Review comment responded on Feb 5, 2020

Dear Guest Greetings from Taj Palace, New Delhi! Thank you so much for your feedback received by us further to your stay at Taj Palace, New Delhi. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Palace, New Delhi. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Nayan Seth General Manager, Taj Palace, New Delhi

2
Everyone

By on Feb 4, 2020

Review comment responded on Feb 5, 2020

Dear Guest Greetings from Taj Palace, New Delhi! Thank you so much for your feedback received by us further to your stay at Taj Palace, New Delhi. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Palace, New Delhi. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Nayan Seth General Manager, Taj Palace, New Delhi

5
Family Family

Highly recommended! The property maintains high standards when it comes to cleanliness and customer service. We though the dining choices were slightly expensive by Indian standards for high end dining. Sadly couple of dishes that i tried had low quality meat. Highly recommend staying here.

By on Jan 4, 2020

Review comment responded on Jan 6, 2020

Dear Guest Greetings from Taj Palace, New Delhi! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. We greatly value your patronage and look forward to the pleasure of welcoming you back, in the near future to Taj Palace, New Delhi. With best regards, Nayan Seth General Manager, Taj Palace, New Delhi

5
Everyone

By on Oct 19, 2019

Review comment responded on Oct 21, 2019

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Nayan Seth General Manager, Taj Palace, New Delhi

5
Family Business Business

The Hotel not only stands up to its reputation but also the staff. Starting from the Managers, the attendants, chefs, swim pool staff - each one was welcoming and very warm in their interactions. highly recommended

By , from Mumbai on Sep 6, 2019

Review comment responded on Sep 7, 2019

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Nayan Seth General Manager, Taj Palace, New Delhi

5
Everyone

By on Aug 27, 2019

Review comment responded on Oct 5, 2019

Dear Guest Greetings from Taj Palace, New Delhi! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. We greatly value your patronage and look forward to the pleasure of welcoming you back, in the near future to Taj Palace, New Delhi. With best regards, Nayan Seth General Manager, Taj Palace, New Delhi

3
Family

I think this Taj Palace Property at Delhi, does not meet the same standards as other property, especially I stayed over a week and upon advising the Hotel about the Room tub water leaking, nothing was corrected until I checked out. I advised the duty manager about my concern. He was not very cooperative, but did advised me that he will look into the matter and let me know. It’s been more than 3 days, I did not heard from him. I need adjustment from my total Hotel Bill on this service that was not working due to their plumbing issues. I think I did not got full value for what I paid for during my stay there,

By , from San Francisco, California on Jul 8, 2019

Review comment responded on Jul 8, 2019

Dear Guest Greetings from Taj Palace, New Delhi! Thank you so much for your feedback received by us further to your stay at Taj Palace, New Delhi. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Taj Palace, New Delhi. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Samrat Datta General Manager, Taj Palace, New Delhi

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