Skip to main content
Beginning of main content

Recent guest reviews

The room was very cozy and clean. Due to booking online through a site an additional 40 dollars was taken off my card as I paid at the property and I was told by staff that when I checked out it would reverse and go back into my account however it did not so I am dealing with that to get it fixed

location nice rooms reasonably priced mvmvmvmvmvmmm

The hotel was really clean and updated. The room was big enough for a family of 4.

Super clean. Friendly staff. Very comfortable environment. Breakfast was great. The staff working the breakfast session was so helpful and friendly. Never disappointed in this chain of hotels.

We like the location and very nice and clean rooms and variety of foods for breakfast

We have stayed at this hotel many times, because we like the amenities and location. The staff is very nice and accommodating. The main issue continues to be their housekeeping, or lack-there-of. Sadly, our room was never cleaned well, and was completely missed more than once during our stay. Their training and check-system is not working. Hopefully they can find a way to correct it, as I know we aren't the only ones that experienced issues. Otherwise, it is a great place!

It is hard to complain about anything when the staff is so nice and friendly, but we do have to comment about the housekeeping. It was explained that they were short staffed, and we did receive an apology... however the housekeeping was really terrible. Our room was only cleaned properly one time out of 7 nights stay. Twice it wasn't cleaned or made up at all, the other times they skipped most everything. The manage apologized and was very nice, but we weren't offered anything other than some extra bonus reward points which didn't amount to much of anything. The hotel is great with great amenities, hopefully they can work out the housekeeping problems.

Worth the cost as this hotel had nice, clean comfortable rooms with polite staff. Breakfast buffet was plentiful with lots of options. Infinity pool was refreshing and nice sized hot tub. Bonus fire pit on patio. The only negative was the pillows were a bit hard. A little pricey of a choice for the area but if nice amenities are important then it's a good choice. Parking is extra!

The hotel building itself was very new and nicely appointed. The staff was a little lacking for the hotel quality. Breakfast service was a comedy of errors. They try to upcharge you for everything as well, so read all of your fine print. For instance, parking is $15.00/day here. Those are downtown Chicago prices, not Deadwood South Dakota prices! A lot of the other hotels in the area have free parking. I don't like paying extra to park my car in YOUR parking lot when I am a guest at YOUR hotel. Not something I expect in the area.

Very clean and big room, comfortable bed and wonderful staff. We got everything we need for a restful night.

very nice stay, room and people awesome. pool looking out to the street also a nice touch

We love to stay at Springhill Suites in Deadwood when traveling for work in Sturgis. It is clean and comfortable. The staff is great!

Everything was great. Highly recommend!! Room was clean, comfortable, spacious. Staff was very friendly. Close walk to shopping, food, downtown.

Very nice place to stay. Enjoyed the mock gun fight in Deadwood

Great place,clean and comfortable. Parking has cost but it is safe and indoors. Breakfast is well done and kept.

On our way to Eastern S Dakota, with a stay in the historic town of Deadwood. Got an added bonus with SNOW!! Room and staff were Great.

Front desk staff were all very nice, the room was pretty and clean and plenty of room. Would stay again for sure! I did not like the parking fee i never saw listed...but otherwise great stay.

Main Street Deadwood SD

Hotel highlights

  • Close to Deadwood Mountain Grand
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Deadwood Mountain Grand is within a mile (2 km) of SpringHill Suites by Marriott Deadwood, and other popular attractions like Black Hills National Forest are within a few miles (5 km). This 78-room, 3-star hotel has 4 restaurants along with conveniences like a casino and an indoor pool.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. There are ample dining options with 4 onsite restaurants, including FLYT Steakhouse, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

The 78 accommodations feature living rooms. 42-inch TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, sofa beds, and microwaves are also standard.


Property features

SpringHill Suites by Marriott Deadwood features a casino, an indoor pool, and a 24-hour fitness center. Parking is available for USD 14.95 per night (USD 14.95 per night for valet parking), and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and a conference center.

Guest reviews for SpringHill Suites by Marriott Deadwood

Everyone (14) Couples (10) Family (6)
5
Partner Couples

The room was very cozy and clean. Due to booking online through a site an additional 40 dollars was taken off my card as I paid at the property and I was told by staff that when I checked out it would reverse and go back into my account however it did not so I am dealing with that to get it fixed

By on Apr 5, 2021

Review comment responded on Apr 7, 2021

Thank you for staying with us and taking the time to review our hotel, we appreciate it! Your honest feedback is very important us. We hope you will chose our property again when you travel back to Deadwood again.

5
Everyone

By on Feb 18, 2020

Review comment responded on Feb 19, 2020

Thank you for the wonderful review! Please come stay with us again the next time your travels bring you back to Deadwood.

4
Family

location nice rooms reasonably priced mvmvmvmvmvmmm

By on Sep 24, 2019

Review comment responded on Sep 30, 2019

Thank you very much for the wonderful review. Please come stay with us again next time your travels bring you to the Deadwood area.

5
Everyone

By on Sep 4, 2019

Review comment responded on Sep 11, 2019

Thank you for the wonderful review! Please come stay with us again next time you're in Deadwood.

4
Family

The hotel was really clean and updated. The room was big enough for a family of 4.

By on Jul 22, 2019

Review comment responded on Jul 25, 2019

Thank you very much for the great review! We are happy to hear you and your family enjoyed your stay at the SpringHill Suites Deadwood. Please come stay with us again next time you're in the area!

5
Family

Super clean. Friendly staff. Very comfortable environment. Breakfast was great. The staff working the breakfast session was so helpful and friendly. Never disappointed in this chain of hotels.

By on Jul 2, 2019

Review comment responded on Jul 3, 2019

Thank you so much for the fantastic review! We are pleased to hear you enjoyed your stay with us at the SpringHill Suites by Marriott in Deadwood. Your feedback has been shared with the staff. Please come stay with us again next time you're in the beautiful Black Hills.

1
Everyone

By on May 29, 2019

Review comment responded on May 29, 2019

Hello, I understand you did not enjoy your stay with us. Please feel free to call me directly as I would love to discuss what happened and pass along corrections to my staff. Thank you! (605) 559-1600 X101

5
Partner Couples

We like the location and very nice and clean rooms and variety of foods for breakfast

By on Mar 30, 2019

Review comment responded on Apr 2, 2019

Thank you for choosing the SpringHill Suites by Marriott for your most recent Deadwood stay and providing us with your honest feedback. We hope to see you next time your travels bring you back to Deadwood!

4
Everyone

We have stayed at this hotel many times, because we like the amenities and location. The staff is very nice and accommodating. The main issue continues to be their housekeeping, or lack-there-of. Sadly, our room was never cleaned well, and was completely missed more than once during our stay. Their training and check-system is not working. Hopefully they can find a way to correct it, as I know we aren't the only ones that experienced issues. Otherwise, it is a great place!

By on Jan 21, 2019

Review comment responded on Jan 22, 2019

Thank you for choosing the SpringHill Suites again for your most recent Deadwood stay. We appreciate you taking the time to provide us with your honest feedback. We are diligently working to improve our housekeeping department and digging into other avenues. We appreciate your business and hope to see you in the future!

4
Everyone

It is hard to complain about anything when the staff is so nice and friendly, but we do have to comment about the housekeeping. It was explained that they were short staffed, and we did receive an apology... however the housekeeping was really terrible. Our room was only cleaned properly one time out of 7 nights stay. Twice it wasn't cleaned or made up at all, the other times they skipped most everything. The manage apologized and was very nice, but we weren't offered anything other than some extra bonus reward points which didn't amount to much of anything. The hotel is great with great amenities, hopefully they can work out the housekeeping problems.

By on Jan 9, 2019

Review comment responded on Jan 9, 2019

Hi Chris, Thank you for choosing the SpringHill Suites by Marriott for your most recent Deadwood stay. We sincerely apologize that our staff did not meet your expectations in the housekeeping department. Since your stay we have been making adjustments to our policies and procedures in order to better fit the needs of our valued guests. Additionally we are working on re-training our current employees and have added some new faces to the team. In the future we hope to give you the level of service you truly deserve.

SpringHill Suites by Marriott Deadwood

322 Main Street, Deadwood, SD 57732
url importing http://sso-opn.orbitz.com/Deadwood-Hotels-SpringHill-Suites-by-Marriott-Deadwood.h6068365-p2.Hotel-Reviews
There was an error importing /Deadwood-Hotels-SpringHill-Suites-by-Marriott-Deadwood.h6068365-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Deadwood-Hotels-SpringHill-Suites-by-Marriott-Deadwood.h6068365-p2.Hotel-Reviews