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Recent guest reviews

Did not like shower / water ran all over floor. No ledge. No continental breakfast

Great ocean view and had separated bedroom.

The staff was very accomadating and friendly!

We had a 2 night stay but they refused to clean the suite and make the beds after the first night.

Good location, needs renovation, some rooms have odor smell and mold , no room service because of COVID-19 , but still the same price .

Smelled moldy, toilet did not work, couch felt like plastic and so uncomfortable, tv remote barely worked, bed side lamp not working. Place is a dump. Never going back.

Ocean view room awesome. The cleanse off the room wasn't so great no maid service for four days and carpet in room terrible, dirty.

Loved the view perfect restaurant and surprised how great the food was. Dined on the crab cake / poached egg breakfast. Loved it!

Beautiful location directly on New Smyrna Beach. Walking distance to downtown shops and restaurants. The hotel is a little dated, but the location and the view from the second floor restaurant are very nice. We are not fans of driving cars on the beach, so that takes away some of the charm of the beach.

I enjoyed my stay. Everything was very clean, and the room was much bigger than I expected. It was spacious enough for me to enjoy myself in the time I spent there, which wasn't very much because I was quite busy enjoying the town.

Big rooms. Balcony facing the ocean. Nice having a separate bedroom from the living room.

when we got reservations, it said free breakfast, so we were disappointed that there was not a free breakfast, but a restaurant for buying breakfast. HOWEVER: this place was A+++++. rooms all have view (the ones with odd numbers are on left and have sunset views ). THE BEST THING: about this hotel was how EXTREMELY NICE everyone was. literally every single single employee- was so out of their way kind, asked about your vacation/visit/etc. it was ridiculously awesome to have kind people, everyone was so happy, etc.

S Atlantic Ave New Smyrna Beach FL

Hotel highlights

  • Steps from New Smyrna Beach
  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Onsite dining

Best Western New Smyrna Beach Hotel & Suites places you next to New Smyrna Beach and within 2 miles (3 km) of other popular attractions like Flagler Avenue Park. This 101-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and free in-room WiFi.


Dining

Enjoy a bite to eat at Seascape Dining Room, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

The 101 rooms feature kitchenettes and furnished balconies. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.


Property features

At Best Western New Smyrna Beach Hotel & Suites, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include conference space, a business center, and free newspapers.

Room options

Standard Room, 1 King Bed, Balcony, Ocean View

1 King Bed | Sleeps 2

Suite, Multiple Beds, Balcony, Ocean View

3 Double Beds | Sleeps 6

Standard Room, 1 King Bed, Accessible, Kitchenette

1 King Bed | Sleeps 2

Suite, 2 Double Beds, Balcony, Ocean View

2 Double Beds | Sleeps 4

Guest reviews for Best Western New Smyrna Beach Hotel & Suites

Everyone (30) Couples (5) Family (6)
4
Everyone

By on Aug 1, 2021

4
Partner Couples

Did not like shower / water ran all over floor. No ledge. No continental breakfast

By on Jun 11, 2021

Review comment responded on Jun 11, 2021

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe

5
Friends

Great ocean view and had separated bedroom.

By on May 23, 2021

Review comment responded on May 26, 2021

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future and will be addressing these concerns. Stay safe

4
Family

The staff was very accomadating and friendly!

By on May 7, 2021

Review comment responded on May 8, 2021

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe

2
Family

We had a 2 night stay but they refused to clean the suite and make the beds after the first night.

By on Apr 23, 2021

Review comment responded on Apr 24, 2021

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe

2
Partner Couples

Good location, needs renovation, some rooms have odor smell and mold , no room service because of COVID-19 , but still the same price .

By , from Atlanta on Aug 25, 2020

Review comment responded on Aug 27, 2020

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We are hope you reconsider us again in the future. Stay safe

1
Business Business

Smelled moldy, toilet did not work, couch felt like plastic and so uncomfortable, tv remote barely worked, bed side lamp not working. Place is a dump. Never going back.

By , from Delray beach on Aug 20, 2020

Review comment responded on Aug 20, 2020

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction.We will be addressing these concerns. We are hope you reconsider us again in the future. Stay safe

3
Family Family

Ocean view room awesome. The cleanse off the room wasn't so great no maid service for four days and carpet in room terrible, dirty.

By , from Dfw, Texas on Jul 13, 2020

Review comment responded on Jul 17, 2020

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe

4
Everyone

By on Jun 27, 2020

Review comment responded on Jun 29, 2020

Thank you for your feedback! We appreciate your business and your understanding regarding covid-19 at this time. We strive for guests safety and satisfaction. We hope you reconsider us again in the future. Stay safe.

5
Everyone

By on May 18, 2020

Review comment responded on May 19, 2020

Thank you for your feedback. We appreciate your business and look forward to your future stay. Thank you.

Best Western New Smyrna Beach Hotel & Suites

1401 S Atlantic Ave, New Smyrna Beach, FL 32169
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