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Recent guest reviews

This review would have been better if I had not previously stayed at another Staybridge which I absolutely loved. This Staybridge is newer than the other one I stayed at twice - I know it is new because I saw it being built. However, the cabinets and doors etc, look much older than the other place. The other place had about 20 premium movie channels, this one had one. The other place separated the wash room from the toilet area - this suite did not have that. The sliding door to the bathroom was not a good idea and could not be locked and no handle to slide it. The ac unit was much too loud for a new place. Breakfast was fine. Lay out of the room is fine. I would stay at Staybridge again, but I would have to go back to my original location...

Very clean hotel and room. Attentive and friendly staff.

I was impressed of the way it was build for suites rooms. I have a wife and 3 kids, and it was great. Thankful to have small kitchen, a separated rooms, and supplies for our needs is met more than our expectations. The price is reasonable, great breakfast, and not so crowded. It was the most calm hotel we've stayed than our other previous hotels. Will definitely coming back next time. So... Yeah. I like it a lot than next door "Sandman Signature."

Super fast check in, Adrian was very helpful. Close to stores and restaurants. Very spacious and clean in the rooms.

I stayed here on Saturday July 30th the hotel charged my card extra fees then a representative from the hotel was very dismissive and hung up on me without resolving my issue advised there was no manger there so there was nothing he could do. Why does this hotel never have a manager? Even in the evening I stayed there I booked a room with two beds they gave me one with one bed and said there was nothing they could do due to no manager present. Very disappointed. Would not recommend to anyone. They staff is rude and unprofessional and always wants to blame someone who isn't there for the errors.

This hotel was clean and very nice. My boyfriend and I stayed in a one bedroom suite, and it was very impressive. I would definitely stay again.

Parkwood Blvd Plano TX

Hotel highlights

  • Close to Stonebriar Centre Mall and Comerica Center
  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Staybridge Suites Plano - Legacy West Area, an IHG Hotel places you within a mile (2 km) of popular attractions like Stonebriar Centre Mall and Comerica Center. This 101-room, 3-star hotel has free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 101 air-conditioned accommodations feature kitchens and space to spread out with living rooms. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and DVD players. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.


Property features

At Staybridge Suites Plano - Legacy West Area, an IHG Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and 2 meeting rooms. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.

Room options

Suite, 1 Bedroom, Accessible (1 King, Comm)

1 King Bed | Sleeps 4

Suite, 1 Bedroom (1 King Bed)

1 King Bed | Sleeps 4

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, 1 Bedroom (2 Double Beds)

2 Double Beds | Sleeps 6

Guest reviews for Staybridge Suites Plano - Legacy West Area, an IHG Hotel

Everyone (5) Couples (1) Family (3)
5
Everyone

By on Sep 6, 2020

5
Everyone

By on Jan 6, 2020

Review comment responded on Jan 8, 2020

Thank you for taking the time out of your day to give us a review. We here at the Staybridge Suites Plano-Legacy West value your opinion and do our best to provide you with great customer service. Thank you for the great review and we hope to see you again soon.

3
Family

This review would have been better if I had not previously stayed at another Staybridge which I absolutely loved. This Staybridge is newer than the other one I stayed at twice - I know it is new because I saw it being built. However, the cabinets and doors etc, look much older than the other place. The other place had about 20 premium movie channels, this one had one. The other place separated the wash room from the toilet area - this suite did not have that. The sliding door to the bathroom was not a good idea and could not be locked and no handle to slide it. The ac unit was much too loud for a new place. Breakfast was fine. Lay out of the room is fine. I would stay at Staybridge again, but I would have to go back to my original location...

By on Dec 2, 2019

Review comment responded on Dec 2, 2019

Thank you for taking the time to give us a review. We value your feedback and do our very best to provide you with great customer service. Thank you for the good review and we hope to see you again soon.

5
Everyone

By on Aug 17, 2019

Review comment responded on Aug 19, 2019

Thank you for taking the time out of your day to give us a review. We value your opinion and use the data from our reviews to help us deliver great customer service. Thank you for the nice review and we look forward to seeing you again soon.

5
Family

Very clean hotel and room. Attentive and friendly staff.

By on Jun 10, 2019

Review comment responded on Jun 12, 2019

Thank you for your feedback. We here at the Staybridge Suites Plano Frisco location value your opinion and use your feedback to help us better serve you our guest. We appreciate and thank you for such a great review and we look forward to seeing you again soon.

5
Family with small children Family

I was impressed of the way it was build for suites rooms. I have a wife and 3 kids, and it was great. Thankful to have small kitchen, a separated rooms, and supplies for our needs is met more than our expectations. The price is reasonable, great breakfast, and not so crowded. It was the most calm hotel we've stayed than our other previous hotels. Will definitely coming back next time. So... Yeah. I like it a lot than next door "Sandman Signature."

By , from Leonard, TX on Apr 1, 2019

Review comment responded on Apr 1, 2019

Thank you for taking the time out of your day to tell us about your stay while here at the Staybridge Suites Plano Frisco location. We value your opinion and use the data from our reviews to better serve you our guest. Thank you for such a wonderful review. We truly appreciate you making us your home away from home while here in the DFW area. We hope to see you again soon.

5

very nice hotel, would defiantly stay again!

Everyone

Super fast check in, Adrian was very helpful. Close to stores and restaurants. Very spacious and clean in the rooms.

By , from MS on Dec 12, 2016

1

very unprofessional disorganized

Everyone

I stayed here on Saturday July 30th the hotel charged my card extra fees then a representative from the hotel was very dismissive and hung up on me without resolving my issue advised there was no manger there so there was nothing he could do. Why does this hotel never have a manager? Even in the evening I stayed there I booked a room with two beds they gave me one with one bed and said there was nothing they could do due to no manager present. Very disappointed. Would not recommend to anyone. They staff is rude and unprofessional and always wants to blame someone who isn't there for the errors.

By , from Frisco Texas on Aug 3, 2016

5

awesome stay

Couples

This hotel was clean and very nice. My boyfriend and I stayed in a one bedroom suite, and it was very impressive. I would definitely stay again.

By on Nov 17, 2015

Staybridge Suites Plano - Legacy West Area, an IHG Hotel

8355 Parkwood Blvd, Plano, TX 75024
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