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Recent guest reviews

Nothing good to said

Great service friendly people.

Good service and spacious clean rooms.

This property is actually an insult to sonesta properties! It was filthy, our room had a water leak which soaked my suitcases and contents inside. The sheets had stains and long black hair on them. Instead of rectifying the issues the manager just said I can just cancel your reservation and take it up with orbitz to get your refund which I didn’t even receive a full refund. If you care about your health and cleanliness stay clear of this disgusting hotel. Motels are even cleaner than this place!

The property and staff was fine. The person on top of us was the problem.

area is ok, property is old, room was updated and clean, good value for location of hotel

Everything was good except being charged for parking.

Lots of highway noise all day long. Some rooms are in the main building, some in outer buildings with a motel-like feel with the exterior corridors and stairs. Otherwise was in good condition with clean furnishings and good maintenance.

This property was clean and well maintained! Pool was clean, basketball court was great, and the included dinner and beer was an added bonus. Close to the airport which was convenient for getting out on an early flight!

Great service, clean rooms, great beds. Will return.

It was above our expectations. They had a very nice half basketball court! The breakfast bar was way above average. All of the employees were very very friendly, genuine, and hard working. The room was probably average for the price - but everything else was way above average.

Room was clean, look like it was just renovated & was more like a small efficiency apartment, very friendly staff & great breakfast. only complaint we could here someone in the room above us walking around, also they advertise free shuttle service around the area but when i ask for a ride they said it was only available Monday thru Friday. They should state that on their web page. that was the main reason I chose to book my reservations at this hotel.

This is my hotel of choice in Dallas, you will need a car although a limited hotel shuttle is available. TVs are small and need to be updated but overall the hotel offers everything you need for a few nights away from home. I dealt mostly with Julie at the front desk and she was very helpful. this is the typical standard for this property.

We were in town for a concert and found a good online rate for the Residence Inn. Suites are large with nice amenities. Good breakfast items, standard fare. Very busy breakfast with limited seating. They have a computer & printer available for use, workout room, and small concession area at the front desk. Staff were not all that impressive. Had to quiz the check-in desk for details they should mention. Also the cleaning crews were banging around and talking loudly Saturday morning, almost seemed they were trying to be as loud and obnoxious as possible. Good location just off Stemmons, easy access to the highway. It's on a one-way service road. Gated parking area but very limited parking spaces. Overall I would stay here again if I got a good internet rate. Better amenities and larger room than the average hotel.

Very good location. Centrally located for museum, airports, restaurants, etc. Staff was very friendly and really treated us like guests, not just customers. Evening social hour is a good deal and bkfst was consistently well prepared. I've stayed at this chain before, and while the quality is consistent, the staff at this particular location went above and beyond to make us feel welcomed.

Room was comfortable, but the bathroom could have been cleaned a bit better. There wasn't any linens in the room for the sofa bed so we had to all down and get them delivered. Delivery was very quick. The most negative thing was the staff. The front desk lady was rude and not very inviting.

the room was really confortable. We had our own kitchen with dishes, silverware and cookware. It was a good experience to spend a few days relaxing.

We booked a one room suite but when we arrived there were none available. They upgraded us to a two-bedroom suite for free. We felt like at home! We even had a fireplace!

My husband and I were just passing thru headed to Galveston and wow!! We were so impressed with everything! We didn't want to leave! Definitely would go back!!!

Since we got into the hotel everything was extra nice. Details that you won´t get in places that are twice this price and very friendliy staff.

N Stemmons Fwy Dallas TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • 24-hour fitness center

Located within a mile (2 km) of UT Southwestern Medical Center, Sonesta ES Suites Dallas Market Center is within 2 miles (3 km) of Parkland Memorial Hospital - UT Southwestern. This 142-room, 3-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

The 142 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include coffee makers, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests staying at Sonesta ES Suites Dallas Market Center enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 10.00 per day. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, laundry facilities, and a TV in a common area.

Room options

Superior Suite, 1 King Bed with Sofa bed (Executive One Bedroom Suite)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible (Hearing One Bedroom)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Sonesta ES Suites Dallas Market Center

Everyone (1) Business (3) Couples (9) Family (5) Friends (1)
2
Family

Nothing good to said

By on Sep 8, 2021

Review comment responded on Sep 8, 2021

Dear Guest, I want to thank you for your review. Please accept my apologies for the experience you had while staying at our Hotel. It will be very helpful to report any issues to our staff so that we can improve your stay and our service. Again, thank you for your time and for staying with us. Warm Regards, Rosa A. General Manager

5
Family

Great service friendly people.

By on Jun 30, 2021

Review comment responded on Jul 11, 2021

Dear Guest, We want to thank you for your review. Sincerely, Rosa A. General Manager

5
Family with small children

Good service and spacious clean rooms.

By on Jun 15, 2021

Review comment responded on Jun 15, 2021

Hello Dear Guest, We appreciate your time to submit a review for our hotel about your recent stay. Kind Regards, Rosa A. General Manager

1
Family with small children

This property is actually an insult to sonesta properties! It was filthy, our room had a water leak which soaked my suitcases and contents inside. The sheets had stains and long black hair on them. Instead of rectifying the issues the manager just said I can just cancel your reservation and take it up with orbitz to get your refund which I didn’t even receive a full refund. If you care about your health and cleanliness stay clear of this disgusting hotel. Motels are even cleaner than this place!

By on Apr 4, 2021

4
Everyone

The property and staff was fine. The person on top of us was the problem.

By on Jan 16, 2021

4
Partner Couples Business Business

area is ok, property is old, room was updated and clean, good value for location of hotel

By on Jan 8, 2021

4
Family

Everything was good except being charged for parking.

By on Jan 6, 2020

Review comment responded on May 4, 2020

Dear Guest, thank you for staying at the Residence Inn Dallas Market Center. We are delighted to know you enjoyed your stay and had a wonderful time with us, but we do regret your disappointment with our parking fee. We value your feedback and hope to welcome you back soon. Thank you, General Manager

3
Business Business

Lots of highway noise all day long. Some rooms are in the main building, some in outer buildings with a motel-like feel with the exterior corridors and stairs. Otherwise was in good condition with clean furnishings and good maintenance.

By , from Palo Alto on May 23, 2019

Review comment responded on May 30, 2019

Dear Sam, Thank you for taking the time to share your recent experience at the Residence Inn Dallas Market Center with us. We are always working to improve our guests’ satisfaction and your feedback helps us see our product through the eyes of our valued guests – you! I am sorry to hear that the noise of the near by highway was of discomfort. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider the Residence Inn Dallas Market Center on your next visit to Dallas so that we can deliver on the guest experience you deserve. Sincerely,

5
Business Business

This property was clean and well maintained! Pool was clean, basketball court was great, and the included dinner and beer was an added bonus. Close to the airport which was convenient for getting out on an early flight!

By , from Londonderry, New Hampshire, USA on May 3, 2019

Review comment responded on May 11, 2019

Dear Guest, thank you for choosing Residence Inn Dallas Market Center for your pre-flight accommodations. We are delighted our location worked well for your needs and that you liked our well-kept property. It was a pleasure having you as our guest, and we look forward to seeing you soon. Terri Elorreaga, General Manager

5
Business Business

Great service, clean rooms, great beds. Will return.

By on May 2, 2019

Review comment responded on May 10, 2019

Dear Guest, thank you for your kind feedback of Residence Inn Dallas Market Center. It is delightful to know you appreciated our spacious rooms, comfortable beds as well as our friendly service. We loved hosting you, and we look forward to welcoming you again soon. Terri Elorreaga, General Manager

Sonesta ES Suites Dallas Market Center

6950 N Stemmons Fwy, Dallas, TX 75247
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