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Recent guest reviews

I conatantly had issues with my room key card. I had to go to the desk more time than I wanted to. It was very annoying.

There was not much selection with the breakfasts'.

location is good and breakfast was very good compared to same other similar hotel chains.

Ice machines didn't work, both first night, rougher area of town than I had realized. Not bad though.

Not bad for just using to sleep downtown after going out but not what I expected from a best western.

first of all the cleanliness is acceptable for me, howver be aware that behind sofa there was thick dust. not good for the one with kid who like to explore. nonetheless it is affordable and decent enough for me as I only use it for sleep.

Friendly staff. Clean room. Experience was a good one. Not too far from Park Cities (, which was the reason for us going to Dallas) and didn't have to get back on the interstate to get there.

When I got into my room I noticed the toilet was backed up - I immediately called the front desk who said they would not be able to fix it until the morning. I was only staying one night. They offered me a smoking room, which I could not accept due to allergies. Since they would not call anyone in to fix the toilet, I had to go to Denny's 2 blocks away to use theirs.

Ok place. Clean - besides the fish moth in the tub.

Staff was friendly and helpful, rooms were clean,& nice small diner right in the parking lot.

Excellent service and very friendly staff...and a great manager Elizabeth...

Good enough, close location, free breakfast.........

Good enough, but the cycling AC unit keeps you from having a good nights sleep. It'd be nice to have an AC unit with an always on option for the fan of the unit.

Great staff at hotel and terrific amenities. Some of the nicer hotels do not have the amenities that this hotel has, which makes this a great hotel for business trips. Refrigerator, micro wave. Good vending machines. Good breakfast with real milk for the coffee.

Breakfast included hot and cold choices. There were 3 choices of fast casual restaurants near by. The location was just off of HWY 75. That was perfect for me. The staff, Chris and Lei, were very helpful. I was more than satisfied with the size of the room. I loved the number of outlets and lighting options.

The motel was easily accessible, and it was easy to get back going north or south on major freeway, or to get on streets south to get Uptown/Downtown. Clean room, coffee/tea in room for morning, some noise picking up trash dumpster about 7:30am but who gets to sleep that late? The workout area was minimal with one treadmill, 2 other aerobics, a TV but no weights. Breakfast was good continental with cereals, bagels, sausage, eggs and beverages. I was pleased that I stayed here. Price was right for services provided. Staff were all curteous and helpful. James

Overall was OK. We chose for the location. Parking is tough. One of the managers was not good, hung up the phone on me.

Cannot beat the price to value ratio on this. Very central to most things you'd want to do or see. Uber to downtown or uptown for 10 bucks. Henderson ave bars and restaurants less, even walkable. Free breakfast is good and there's a coffe house (buzzbrews) next door.

Room was clean, staff was friendly, hotel was close to everything.

N Central Expy Dallas TX

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Old East Dallas, Quality Inn & Suites Dallas-Cityplace is adjacent to Knox-Henderson Shopping District and within a mile (2 km) of Magnolia Theater. This 78-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay and awaits you each morning from 6:00 AM to 8:00 AM. Enjoy a leisurely bite to eat at Buzz Brew, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All 78 rooms provide microwaves, refrigerators, and coffee makers. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

At Quality Inn & Suites Dallas-Cityplace, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Onsite parking is offered for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and laundry facilities.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking (Upgrade)

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn & Suites Dallas-Cityplace

Everyone (12) Business (4) Couples (1) Family (5) Friends (1)
4
Family

I conatantly had issues with my room key card. I had to go to the desk more time than I wanted to. It was very annoying.

By on Dec 23, 2019

Review comment responded on Dec 23, 2019

Thank you for your feedback we will work on that.

4
Partner Couples

There was not much selection with the breakfasts'.

By on Apr 24, 2019

Review comment responded on Apr 24, 2019

Thank you

5
Everyone

location is good and breakfast was very good compared to same other similar hotel chains.

By on Feb 8, 2019

Review comment responded on Feb 11, 2019

Thank you

5
Everyone

By on Feb 8, 2019

Review comment responded on Apr 1, 2019

Thank you

2
Everyone

Ice machines didn't work, both first night, rougher area of town than I had realized. Not bad though.

By on Jul 2, 2018

3
Everyone

Not bad for just using to sleep downtown after going out but not what I expected from a best western.

By on Mar 14, 2018

3

affordable but cleanliness may need improvement

Everyone

first of all the cleanliness is acceptable for me, howver be aware that behind sofa there was thick dust. not good for the one with kid who like to explore. nonetheless it is affordable and decent enough for me as I only use it for sleep.

By on Jan 7, 2018

4
Everyone

Friendly staff. Clean room. Experience was a good one. Not too far from Park Cities (, which was the reason for us going to Dallas) and didn't have to get back on the interstate to get there.

By on Sep 20, 2017

2

backed up toilet

Everyone

When I got into my room I noticed the toilet was backed up - I immediately called the front desk who said they would not be able to fix it until the morning. I was only staying one night. They offered me a smoking room, which I could not accept due to allergies. Since they would not call anyone in to fix the toilet, I had to go to Denny's 2 blocks away to use theirs.

By on Sep 7, 2017

Review comment responded on Sep 11, 2017

Thank you for taking the time to review us regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations during your visit.  I have shared your feedback with all of my staff to ensure we handle these types of situations differently in the future.   Again, thank you for your time and valuable feedback.  We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Dallas.

3
Everyone

Ok place. Clean - besides the fish moth in the tub.

By on Mar 24, 2017

Quality Inn & Suites Dallas-Cityplace

4150 N Central Expy, Dallas, TX 75204
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