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Recent guest reviews

Staff placed me in room where somebody else were already staying .. I couldn’t sleep bc the noise were unbearable...

The house keeping staff were Gestapo banging on my door asking me if i had paid every day even tho i was there for a 5 day stay, overnight is a circus of rough tenants, families should go elsewhere, police activity night and day and cars are not safe, pool was dirty, rooms are sparce, no phones in room, water doesnt work well, linens were dirty and it seems to be staffed by a bunch of kids, not alot of english spoken, i would give it a below 1 star

Shots fired directly outside my room! Police response was not enough to keep me here, and I immediately checked out. Pot smokers all over the place. Do NOT stay here. This area is notorious for bad behavior, and there are unsavory loser-transients and homeless thieves hanging around the property and staff security is NOT enough of a deterrent. You can do far better than spend 5 minutes here.

Ok needs uphrading in cleanliness but overall irs the only horel i go to

Very safe n quite clean low key place to injoy a get away to stay with

In a time of immediate need, this hotel was available. And I love that there is security and a Starbucks right here. The rooms are bare but beds are very comfy. Wish there was a Microwave and Fridge, especially for unexpected extended stays. But overall, I would choose here again and again.

Comfortable bed extremely large room.Front office staff very rude not helpful at all. Told them something was biting on us they just ignore it. There no microwave or icebox in the rooms just a bed, might work t.v, table and chair. There was no phone in the room!! Bathroom was extremely small and dirt and nasty I would not take a shower wasn't room to dry off if I wanted too.

For the price, its a decent place. You get what you pay for. There was strong cleaning order in room. Towels had stains. This is a convenient location just off highway. Its a decent budget hotel. Carry your towel and some air freshner.

My vehicle was broken into overnight. The motel is letting a trucking company use its parking lot and it is very easy for criminals to be around. Please. If you have a family with you or you are alone. DO NOT CHOOSE THIS MOTEL.

It was a very bad experience. Customer service was horrible. Two keys that were provided did not open our room. There was no hot water, there was spiders in there room, and to top it off power was lost.

Old and bad condition, one step above crack hotel. No amenities whatsoever, not even coffee maker.

Basic price, basic accommodations. The Room was clean. We stayed in the courtyard area which was surprisingly very quiet. Which was a nice change over the typical nitro feeling. But the pool environment left a lot to be desired.

I-635 Garland TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Motel 6 Garland, TX - Garland - Northwest Hwy places you within a 10-minute drive of Plaza Theatre and White Rock Lake Park. This 119-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.


Rooms

All 119 rooms provide free local calls. Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels.


Property features

Guests of Motel 6 Garland, TX - Garland - Northwest Hwy enjoy access to free WiFi in public areas, a meeting room, and microwave in a common area. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This motel also has a TV in a common area.

Room options

Standard Room, Multiple Beds, Non Smoking

2 King Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, Multiple Beds, Accessible, Non Smoking

2 King Beds | Sleeps 2

Standard Room, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Motel 6 Garland, TX - Garland - Northwest Hwy

Everyone (13) Family (1)
1
Everyone

By on May 4, 2020

1
Friends

Staff placed me in room where somebody else were already staying .. I couldn’t sleep bc the noise were unbearable...

By on Dec 4, 2019

Review comment responded on Jan 13, 2020

Hi Traveler, Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience with you further, and ask that you reach out to our Guest Relations Team by using the Contact Us feature at www.motel6.com.

3
Business Business

The house keeping staff were Gestapo banging on my door asking me if i had paid every day even tho i was there for a 5 day stay, overnight is a circus of rough tenants, families should go elsewhere, police activity night and day and cars are not safe, pool was dirty, rooms are sparce, no phones in room, water doesnt work well, linens were dirty and it seems to be staffed by a bunch of kids, not alot of english spoken, i would give it a below 1 star

By on Sep 22, 2019

4
Everyone

By on Aug 16, 2019

Review comment responded on Aug 21, 2019

Dear Guest, Thanks for choosing our hotel for your stay and 4 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

1
Everyone

Shots fired directly outside my room! Police response was not enough to keep me here, and I immediately checked out. Pot smokers all over the place. Do NOT stay here. This area is notorious for bad behavior, and there are unsavory loser-transients and homeless thieves hanging around the property and staff security is NOT enough of a deterrent. You can do far better than spend 5 minutes here.

By on Jul 23, 2019

Review comment responded on Aug 1, 2019

Dear Guest, Thank you for posting your comments about your stay. I have personally taken action based on your comments to investigate these claims. This is something we take very seriously and if necessary we will take immediate action. Sincerely, Hotel Manager

1
Everyone

By on Jul 13, 2019

3
Everyone

Ok needs uphrading in cleanliness but overall irs the only horel i go to

By on Jun 11, 2019

Review comment responded on Jun 12, 2019

Dear Guest, Thanks for your loyalty to our hotel. We have noted your feedback regarding the cleanliness. We will conduct proper research to make sure all overall all the rooms, lobby, premises are properly cleaned. We hope you had a chance to talk to the Front Desk before you checked out as we would have offered alternate accommodations. Sorry for the trouble this time. You can expect a better stay next time. Please visit us next time, when you are in the area. Sincerely, Hotel Manager

5
Family

Very safe n quite clean low key place to injoy a get away to stay with

By on Mar 30, 2019

Review comment responded on Apr 15, 2019

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and safe place to stay. Our top is to provide safety to our guests and we are glad to know that you found our hotel safe to stay. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

2
Everyone

By on Jul 22, 2018

3
Everyone

In a time of immediate need, this hotel was available. And I love that there is security and a Starbucks right here. The rooms are bare but beds are very comfy. Wish there was a Microwave and Fridge, especially for unexpected extended stays. But overall, I would choose here again and again.

By on Apr 6, 2018

Review comment responded on Jun 4, 2018

Dear Guest, Thanks for staying at our hotel during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager

Motel 6 Garland, TX - Garland - Northwest Hwy

12721 I-635, Garland, TX 75041
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