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Recent guest reviews

Was located in nice part of town. Hotel was clean and staff attentive. Only issue is one elevator which is being shared with cleaning staff so long wait.

Hotel bad a funny smell vrea

I was on the 4th floor and the elevator wasn’t working i have knee issues I would have rather paid extra than climbed all those stars if they let me know if was an urgent fix for them they also had mold in the Holloway

Easy to shopping center

Now I did have my flight delayed a day because of weather conditions so I called my travel agent to makes changes. At the hotel discovered those changes weren't registered. So they willingly made those changes. One suggested I check out a day later I didnt accept. On my check out I discovered that it had been placed anyway. Yet as before everyone was happy and willing to work with me and gave me a return for that extra day. That is what makes a good company grand out great customer service amoung other things. So I recommend this place.

It was perfect. The rooms were spacious, the staff was friendly, it was a great stay

Clean. A little confusing to get to the hotel at night.

Great location. Very accessible to shopping possibilities, close to lots of eating establishments, and right off of the highway for easy access to other areas. Very clean and also animal friendly.

Check in was very slow because staff was not sure if there was a clean room. I also hung the tag to have my room cleaned however the staff didn’t not clean it.

Everyone was so friendly and kind, we had a very pleasant stay!

Uber, super duper nice. I happened to catch them on a great deal for 2 nights. Awesome staff, clean, clean grounds, hotel itself and rooms. Nothing a miss from my room - super comfy bed and the linens were Uber soft.. I was just sad they didn't have the same rate to continue to stay there for the next 2 weeks. Highly recommend.

This is the worst hotel I ever stayed in my life. I was suffering for it. I don’t recommend it at all. Never again. I stayed there 3 nights. My door keys never worked. Each time I left my room I had to stop by front desk to asked him to come over to open the door for me by master key. They promised to fix the issue but it never happened. Sometimes the front desk told me he is not feeling comfortable to use the master key although I gave him all information he needed to verify my identity then he asked me to stay in the lobby till manager come. I got shocked I need to go to the top so bad but he didn’t listen. I asked him when the manager will be here he said I don’t know, you have to wait. I asked them to change the room but they refused. Also I have no access to the AC temperature. Restroom doors lock is not working as well. That’s unprofessional at all. It was a really nightmare.

This was very nice property and staff were very nice. I felt very welcome at this hotel and look forward to visiting again.

Central Expy N Allen TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour fitness center

La Quinta Inn & Suites by Wyndham Allen at The Village places you within 2 miles (3 km) of popular sights like Allen Event Center and Allen Premium Outlets. This 90-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of La Quinta Inn & Suites by Wyndham Allen at The Village's 90 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Guests staying at La Quinta Inn & Suites by Wyndham Allen at The Village enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Family Suite, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 4

Family Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking, View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 2

Guest reviews for La Quinta Inn & Suites by Wyndham Allen at The Village

Everyone (27) Couples (1) Family (5)
4
Everyone

Was located in nice part of town. Hotel was clean and staff attentive. Only issue is one elevator which is being shared with cleaning staff so long wait.

By on Jul 18, 2021

Review comment responded on Jul 20, 2021

Thank you so much for the positive review. We strive constantly to improve in every aspect of our guest's stays and it's feedback such as this that helps us work towards the highest levels of hospitality we could possibly extend to you, our valued guests.

1
Everyone

Hotel bad a funny smell vrea

By on Jul 10, 2021

2
Business Business

I was on the 4th floor and the elevator wasn’t working i have knee issues I would have rather paid extra than climbed all those stars if they let me know if was an urgent fix for them they also had mold in the Holloway

By on Jun 30, 2021

Review comment responded on Jul 4, 2021

Thank you for taking the time to review our hotel. We value your feedback and will use it to ensure that this issue is addressed immediately. We hope you allow us the opportunity to show you where we've improved, should your travels ever bring you back to the area.

4
Family

Easy to shopping center

By on May 4, 2021

Review comment responded on Jun 3, 2021

Thanks for staying with us. We appreciate your feedback!

1
Everyone

By on Apr 14, 2021

Review comment responded on Apr 28, 2021

Thank you for taking the time to review our hotel. We value your feedback and will use it to ensure that this issue is addressed immediately.

5
Everyone

By on Mar 13, 2021

Review comment responded on Mar 23, 2021

Thank you for that excellent review! We're excited to hear that you thoroughly enjoyed your time with us. We hope to see you back soon!

1
Everyone

By on Feb 25, 2021

Review comment responded on Mar 17, 2021

Thank you for taking the time to review our hotel. We value your feedback and will use it to ensure that this issue is addressed immediately.

4
Everyone

By on Dec 12, 2020

Review comment responded on Dec 12, 2020

Thank you for that excellent review! We're excited to hear that you thoroughly enjoyed your time with us. We hope to see you back soon!

5
Everyone

Now I did have my flight delayed a day because of weather conditions so I called my travel agent to makes changes. At the hotel discovered those changes weren't registered. So they willingly made those changes. One suggested I check out a day later I didnt accept. On my check out I discovered that it had been placed anyway. Yet as before everyone was happy and willing to work with me and gave me a return for that extra day. That is what makes a good company grand out great customer service amoung other things. So I recommend this place.

By , from Walla Walla, Wa on Jan 25, 2020

Review comment responded on Jan 30, 2020

Thank you for your positive feedback!

2
Everyone

By on Nov 28, 2019

Review comment responded on Dec 18, 2019

Thank you for taking the time to review our hotel. Please feel free to reach out and inform us how we could have improved your stay. We value all of our guest's feedback and strive to improve in any and all areas.

La Quinta Inn & Suites by Wyndham Allen at The Village

1220 Central Expy N, Allen, TX 75013
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