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Recent guest reviews

The staff I encountered were friendly and helpful. Property was clean. No problems.

I am a Hyatt fan. I love their hotels, and their staff is on the ball!

Nice lobby. Nice rooms. Nice people.

Perfect location. $10/night parking didn’t add to security.

The property is conveniently located. Parking can be limited and depending the time of check-in staff is in short supply.

Very convenient location, room was clean, staffs were friendly

Restaurant and Bar closed due to covid :( 3rd party parking service billed to my credit card room was clean for the most part but not your normal Hyatt experience

Elevator was fast.. that’s about it ..building structure Was nice but pictures look better

The internet was difficult to connect to and once connect it was very slow. That's a deal breaker in this day and age.

Have stayed here many times (20+). They recently worked on the air conditioning and now rooms do not cool sufficiently. Will no longer choose this property. Last two stays have been miserable with family not sleeping good

Exactly what I needed for the one night stay...nice clean room, comfortable bed and good breakfast.

E Campbell Rd Richardson TX

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Hilton Richardson Dallas is located within a few miles (5 km) of University of Texas at Dallas and Collin Creek Mall. This 4-star hotel has 337 guestrooms and offers an outdoor pool, a 24-hour fitness center, and a 24-hour business center.


Dining

In addition to a restaurant that serves breakfast and lunch, you can also enjoy a drink at the bar. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.


Rooms

The 337 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. LED TVs come with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include safes, phones, and ironing boards.


Property features

Guests of Hilton Richardson Dallas have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 10.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 55 per person one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and express check-in.

Room options

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Corner

1 King Bed | Sleeps 2

Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing Accessible)

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Richardson Dallas

Everyone (30) Couples (2) Family (8)
5
Family

The staff I encountered were friendly and helpful. Property was clean. No problems.

By on Aug 9, 2021

Review comment responded on Aug 11, 2021

Cleanliness and hospitality are everything to us at Hyatt Regency Richardson - Dallas, so we're delighted those aspects helped make your stay a perfect one! Come back soon so you can experience them all over again! John McAuliffe, General Manager

5
Everyone

I am a Hyatt fan. I love their hotels, and their staff is on the ball!

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

Here at Hyatt Regency Richardson - Dallas, we are fully committed to providing awesome service to everyone who walks through our doors. We are thankful that you are a fan, and we can't wait to welcome you back soon! John McAuliffe, General Manager

4
Business Business

Nice lobby. Nice rooms. Nice people.

By on Jun 26, 2021

Review comment responded on Jun 28, 2021

It's always a pleasure hearing from our guests. We're glad our inviting lobby and friendly staff added to your experience, and we look forward to hosting you again the next time you're in the area. John McAuliffe, General Manager

5
Family

Perfect location. $10/night parking didn’t add to security.

By on Jun 22, 2021

Review comment responded on Jun 24, 2021

Thank you for choosing to stay with us at Hyatt Regency Richardson - Dallas. It is fantastic to see you found our location convenient for your needs. Our parking charges are clearly stated online for our guests to be aware of prior to arrival. We hope you will come back and see us again in the future.

5
Everyone

By on Jun 16, 2021

2
Family

The property is conveniently located. Parking can be limited and depending the time of check-in staff is in short supply.

By on Jun 15, 2021

Review comment responded on Jun 17, 2021

We're happy our convenient location was a highlight of your visit, but we apologize for any inconvenience you encountered with our parking or your check-in experience. While we are working with a smaller team at the moment, we still want to ensure that we're providing swift service, so we will use your feedback to improve. However, we greatly appreciate your patience and understanding as we work to get back to normal and hopefully begin to have more individuals join. We'll keep your feedback in mind, and hope to welcome you back to a much better experience soon. John McAuliffe, General Manager

4
Partner Couples Business Business

By on May 20, 2021

5
Family Family with small children

Very convenient location, room was clean, staffs were friendly

By on Mar 8, 2021

Review comment responded on Mar 10, 2021

We appreciate you choosing Hyatt Regency Richardson for your trip! In addition to our service and location, we are happy you enjoyed your room. The next time you are in Dallas, we hope you will visit us again! John McAuliffe, General Manager

3
Business Business

Restaurant and Bar closed due to covid :( 3rd party parking service billed to my credit card room was clean for the most part but not your normal Hyatt experience

By on Feb 6, 2021

Review comment responded on Feb 8, 2021

Thank you for choosing to stay with us. It is good to hear you found our accommodations to be clean and we trust you enjoyed a good night's sleep. We do apologize that at this time not all of our usual amenities are available; this information is given on our website for our guests to see before booking along with our policies on parking. Please come back and see us again when you can enjoy all our wonderful property has to offer. John McAuliffe, General Manager

5
Everyone

By on Feb 2, 2021

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