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Recent guest reviews

We love the size of the rooms! The staff was excellent as well!

I didn't like how we stayed two nights and they did not come get trash or dirty towels

Great location, excellent breakfast, nice room except no sheets or pillows in our room for the extra bed and it was a hassle to go down stair numerous times to get the sheets, blankets, and pillows for the kids. Also the blankets the provided were 100 Years old, paper thin with many holes

Is conveniently located. Breakfast is no good. Fruits were not fresh They were acidic of being storage in the containers The lobby looks crowded with too many chairs and tables. Some of the furniture have some dust.

Nice staff. Clean room. Bar was open. Free parking while we were gone on our vacation. Shuttle took us to the airport and picked us up.

Room service due to COVID did not come everyday. We had trash ped up in our room for three days. Breakfast was grab and go and consisted of hot oatmeal and an appple with a bottle of water. It left much to be desired.

Room was exceptionally clean and cozy. The staff was friendly and accommodating. Exceeded expectations.

Very nice and Laura was extremely accommodating! Flight was cancelled because of recent storms in Dallas, Laura made sure my stay was hassle free

I picked the hotel because I usually like this hotel and it is close to where my son lives

Very few people there, which is not a surprise. No food, again not a surprise with COVID. Room and common areas spotless. Very nice room.

They were trying very hard to comply with all of the rules for cleanliness and small groups.

Everything was great!! Especially Hillary and Daphne. The shuttle drivers were great as well!! Thanks!!!

The room was great. Clean, updated and very spacious.

The room was quite large and the beds comfy. Kids enjoyed the pool outside. Breakfast was decent.

All staff were extremely friendly and helpful. The Shuttle drivers were great in dropping me off at DFW Airport and also picking me up. Everything was clean and nice. I would recommend anyone to stay at your facility in the future.

Great staff and location, very close to Grapevine Mills Mall with lots of shopping and dining choices. Did not like that you can hear the planes overhead at night. And there was a lot of road construction when I was staying, so traffic was backed up. My stay was 4/2 - 4/4 2019

W Grapevine Mills Cir Grapevine TX

Hotel highlights

  • Walking distance to Grapevine Mills Mall
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Grapevine Mills Mall is a short stroll from Hyatt Place Dallas/Grapevine, and other popular attractions like Gaylord Texan Convention Center are within a few miles (5 km). This 3-star hotel has 125 rooms and welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

The 125 accommodations feature sitting areas. Guests can expect 42-inch flat-screen TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. MP3 docks, refrigerators, and coffee makers are also standard.


Property features

Guests staying at Hyatt Place Dallas/Grapevine enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Room, 2 Double Beds (High Floor)

2 Double Beds | Sleeps 6

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, Accessible

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Dallas/Grapevine

Everyone (15) Couples (3) Family (11)
5
Family

We love the size of the rooms! The staff was excellent as well!

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Hi Ashley! Thank you for the feedback and we are so glad you enjoyed your stay.

4
Family

I didn't like how we stayed two nights and they did not come get trash or dirty towels

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Yes, we apologize, we are still staffing up our departments and doing our best for our guest. We will keep a better eye on this for future stays. We do hope you come back to stay with us. We enjoyed having you!

4
Family with small children

Great location, excellent breakfast, nice room except no sheets or pillows in our room for the extra bed and it was a hassle to go down stair numerous times to get the sheets, blankets, and pillows for the kids. Also the blankets the provided were 100 Years old, paper thin with many holes

By on Jun 16, 2021

Review comment responded on Jun 19, 2021

Thank you for staying at our hotel. We appreciate your feedback and will address this accordingly.

5
Everyone

By on Apr 11, 2021

Review comment responded on Apr 21, 2021

Thank you for the feedback. We hope to see you again soon.

3
Family Partner Couples Family

Is conveniently located. Breakfast is no good. Fruits were not fresh They were acidic of being storage in the containers The lobby looks crowded with too many chairs and tables. Some of the furniture have some dust.

By on Apr 5, 2021

Review comment responded on Apr 7, 2021

Thank you for completing our guest surveys regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

5
Family Family with small children

Nice staff. Clean room. Bar was open. Free parking while we were gone on our vacation. Shuttle took us to the airport and picked us up.

By on Mar 17, 2021

Review comment responded on Mar 17, 2021

Thank you for completing our guest survey for your recent stay. Please know that you feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We hope to see you soon. Thank you and have a great day!

3
Family with small children

Room service due to COVID did not come everyday. We had trash ped up in our room for three days. Breakfast was grab and go and consisted of hot oatmeal and an appple with a bottle of water. It left much to be desired.

By on Mar 11, 2021

Review comment responded on Mar 26, 2021

Thank you for completing our guest surveys regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

5
Partner Couples

Room was exceptionally clean and cozy. The staff was friendly and accommodating. Exceeded expectations.

By , from Grapevine TX on Sep 30, 2020

Review comment responded on Oct 2, 2020

Hi Stef! Thank you for the wonderful review. Please come back to see us.

5
Family

Very nice and Laura was extremely accommodating! Flight was cancelled because of recent storms in Dallas, Laura made sure my stay was hassle free

By , from Killeen, TX on Sep 3, 2020

Review comment responded on Sep 3, 2020

Ms. Williams, We are happy you enjoyed your stay with us at Hyatt Place Dallas/Grapevine. I will make sure to share your kind words with her.

2
Family Family

I picked the hotel because I usually like this hotel and it is close to where my son lives

By , from Lynchburg Va on Aug 2, 2020

Review comment responded on Aug 3, 2020

Hi, Terry! By the look of our score it doesn't look like you had a pleasant stay with us. We would really like a second opportunity to make that up to you. Please come back another time, we look forward to your next visit with us.

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