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Recent guest reviews

Clean, large room

Clean and well maintained hotel. Good location. Easy to find.

Dirty. Nothing worked, poorly staffed. Room was disgusting

Staff was nice. Bed comforters/sheets were visibly soiled. When brought to the attention to the woman in guest services all she said was the she was awarw that some of the sheets disnt look clean, and they were in the process of changing them out. I said this is the reason I travel with my own sheets and covers, she sais since she works in the hotel service she does the same and makes a cringe face...not very reassuring on the cleanliness of thier hotel. However, the breakfast area was clean, and food was good.

They served complimentary dinner and drinks (wine and beer) every Monday thru Thursday night.

The kitchen staff were rude and completely lacking in customer service skills. Other than that we had a phenomenal time and enjoyed our stay.

Our room needed a deep clean. Alk of the corners of the bathroom had hair and dirt caked up near baseboards. Also, our refrigerator leaked a lot of water the whole time.

Housekeeping staff spoke no English. Couldn’t get them to understand light bulbs were out.

Love it that it has a basketball court and kitchen

I stayed at this hotel for business. This room is comfy, nice, and clean. The staffs there are friendly and helpful. I like the hot breakfast there as it has many nice selection. The hotel is also close to many good restaurants and major highways.

Heater didn’t work properly. Horrible noise/sound attenuation. Beds were very uncomfortable. Staff was great.

My check-in was quick and easy but I did have to wait for 2 mins but other than that everything was great.

We booked and paid for a certain room for my bridesmaids and I, and when we got there: the managers had given away our room, did not provide a refund, did not offer condolences, and tried to make us seem like horrible people because we wanted the room I already paid for. Terrible experience, will not stay there ever.

Did not disappoint. Easy check in. Room was clean and easily accommodated our large family. Breakfast crew was great and kept food going despite a large group that was there that morning.

Always nice as a home. Can cook by self.

Great room. Friendly staff. Breakfast is fine although they changed the time our last day without notifying guests which was a little upsetting. Overall good place.

Very nice moderately priced hotel with great breakfast and rooms. I would definitely stay here again.

Central Expy N Allen TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Homewood Suites Dallas Allen places you within 3 miles (5 km) of popular attractions like Allen Premium Outlets and Allen Event Center. This 114-room, 3-star aparthotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

Each apartment features a kitchen and space to spread out with a dining area. A 32-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, a sofa bed, and a coffee maker.


Property features

Guests of Homewood Suites Dallas Allen have access to an outdoor pool, a 24-hour fitness center, and a spa tub. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 5

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 7

Studio Suite, 1 King Bed

1 King Bed | Sleeps 4

Suite, Accessible, Non Smoking

1 King Bed and 2 Queen Beds | Sleeps 8

Guest reviews for Homewood Suites Dallas Allen

Everyone (14) Couples (3) Family (11)
5
Family

Clean, large room

By on Jul 1, 2021

5
Everyone

Clean and well maintained hotel. Good location. Easy to find.

By on Mar 1, 2021

Review comment responded on Mar 9, 2021

Thank you for your 5-star review! We appreciate your feedback, and we look forward to seeing you again soon.

1
Everyone

Dirty. Nothing worked, poorly staffed. Room was disgusting

By on Jun 26, 2020

3
Family with small children

Staff was nice. Bed comforters/sheets were visibly soiled. When brought to the attention to the woman in guest services all she said was the she was awarw that some of the sheets disnt look clean, and they were in the process of changing them out. I said this is the reason I travel with my own sheets and covers, she sais since she works in the hotel service she does the same and makes a cringe face...not very reassuring on the cleanliness of thier hotel. However, the breakfast area was clean, and food was good.

By , from San Antonio, Tx on Mar 17, 2020

5
Partner Couples Business Business

They served complimentary dinner and drinks (wine and beer) every Monday thru Thursday night.

By , from Wadena, MN on Oct 19, 2019

Review comment responded on Dec 10, 2019

Thank you for your recent stay at our Hotel.

3
Everyone

By on Aug 24, 2019

Review comment responded on Sep 25, 2019

Thank you for your recent stay at our hotel

4
Business Business

The kitchen staff were rude and completely lacking in customer service skills. Other than that we had a phenomenal time and enjoyed our stay.

By on Aug 9, 2019

Review comment responded on Aug 14, 2019

Thank you for your recent visit to Homewood suite in Allen, TX We appreciate your business!

4
Family with small children Family

Our room needed a deep clean. Alk of the corners of the bathroom had hair and dirt caked up near baseboards. Also, our refrigerator leaked a lot of water the whole time.

By on Jun 3, 2019

Review comment responded on Jun 18, 2019

I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, Homewood Suites Allen

5
Everyone

By on Apr 2, 2019

5
Family Family

Housekeeping staff spoke no English. Couldn’t get them to understand light bulbs were out.

By on Mar 14, 2019

Homewood Suites Dallas Allen

455 Central Expy N, Allen, TX 75013
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