Skip to main content
Beginning of main content

Recent guest reviews

carpet in hallway is extremely dirty, deadbolt on room didn't work, bathroom light was burnt out, bathroom door doesn't fully close, TV remote control didn't work. We stayed several days and no way to have trash picked up so we had to leave it on the floor. When we reported the issues to the front desk, no offer for compensation. They have plenty of parking for guests but they say they charge $5.00/day for parking. Doesn't seem logical as it's a suburban hotel where parking is available.

We were so thankful the Manager let us bring our dog due to not having power for 4 days during the recent snow storm. The only negative thing was not having the hot breakfast in the mornings.

Had roaches the size of golf balls! Carpets smelled musty and old !!

I thought everything was well kept and nice. I would definitely recommend it to family and friends.

Nice room and good customer service. The hallway carpet on the 3rd floor really needs to be replaced, otherwise it was a nice, older building.

1. I liked the buffet breakfast and the cleanliness of the room and bathroom. I did not like the fact that house keeping can't speak or understand any english but spanish only. I simply was going out of my room and met house keeping outside the door and asked her to clean my room while i was gone but did not understand any beat and thought i meant i was checking out and told front desk, not until front desk chased me in the parking lot to correct this. The night shift receptionist that checked us in was extremely rude.

We always look for a breakfast included. Breakfast here was great! BUT the room was a big disappointment. .Never could get the temperature right after complaining to the front desk until last night. In the bathroom hated the "above counter" sink/basin! Very restricting to apply cosmetics/contacts. Only ONE towel bar in the entire bathroom and not by the sink! Only one mirror in the entire room; in the bathroom; no full length mirrow! TV remote did not match our TV had to go to desk to get correct one. Sorry, will not return to this property and will ask about bathroom sink in others before I book. Who came up with this stupid raised "above counter" sink?

The room set up was very accommodating and the hotel was very clean and stylish.

all was great. I did not have any problem while I stayed there,will come again.

Wonderful and nice hotel................................

Nice location, clean rooms and friendly staff. Overall a good place to stay

Business property with many meeting rooms. Noisy on the first floor because of these rooms. Pool was out of comission too.

I arrived very early in the morning and was exhausted. Janet was very accommodating and found a room for me - she even offered an upgrade which was unexpected. The room was comfortable. The next day I went down for breakfast late being I was still on mountain time. Again Janet managed to get me bagels and cream cheese to eat.That was greatly apricated. My stay was very comfortable and the hotel was located close to my office. Will stay there again.

It was a great place for the price. Kids loved the pool

We enjoyed the hotel and its quiet location. Breakfast was great look forward to staying there again!!

Great location and convenient to everything we like to do when visiting Dallas. Room was great except that it did not cool well and we didn't sleep well due to being too hot. This is the second time we have stayed at this particular hotel and had this problem. All else was great but hard to get past a bad night of sleep.

Lbj Fwy Dallas TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Indoor pool
  • 24-hour fitness center

Located in Far North Dallas, Holiday Inn Express & Suites North Dallas at Preston, an IHG Hotel is 1.5 mi (2.4 km) from Galleria Dallas and within a 15-minute drive of other popular attractions like NorthPark Center. This 103-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 103 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, ceiling fans, and safes are other standard amenities.


Property features

Guests of Holiday Inn Express & Suites North Dallas at Preston, an IHG Hotel have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 5.00 per day, and there's also a free area shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room (Specialty)

1 King Bed | 1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Jetted Tub

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites North Dallas at Preston, an IHG Hotel

Everyone (12) Couples (11) Business (8) Family (11) Friends (2) Other (1)
2
Family

carpet in hallway is extremely dirty, deadbolt on room didn't work, bathroom light was burnt out, bathroom door doesn't fully close, TV remote control didn't work. We stayed several days and no way to have trash picked up so we had to leave it on the floor. When we reported the issues to the front desk, no offer for compensation. They have plenty of parking for guests but they say they charge $5.00/day for parking. Doesn't seem logical as it's a suburban hotel where parking is available.

By on Jun 10, 2021

5
Family

We were so thankful the Manager let us bring our dog due to not having power for 4 days during the recent snow storm. The only negative thing was not having the hot breakfast in the mornings.

By on Feb 22, 2021

1
Family Business Business

Had roaches the size of golf balls! Carpets smelled musty and old !!

By on Feb 9, 2021

4
Friends

I thought everything was well kept and nice. I would definitely recommend it to family and friends.

By on Dec 12, 2020

Review comment responded on Jan 15, 2021

Hello! Thank you for staying with us at Holiday Inn Express on Preston Road. Our team is thrilled with your stay. We are so glad you enjoyed your visit! We hope you come again soon and enjoy our 24-hour coffee at the front desk. Thank you once again!

4
Everyone

Nice room and good customer service. The hallway carpet on the 3rd floor really needs to be replaced, otherwise it was a nice, older building.

By on Aug 24, 2020

5
Everyone

By on Feb 28, 2020

Review comment responded on Mar 2, 2020

Thank you for the great score.

2
Everyone

1. I liked the buffet breakfast and the cleanliness of the room and bathroom. I did not like the fact that house keeping can't speak or understand any english but spanish only. I simply was going out of my room and met house keeping outside the door and asked her to clean my room while i was gone but did not understand any beat and thought i meant i was checking out and told front desk, not until front desk chased me in the parking lot to correct this. The night shift receptionist that checked us in was extremely rude.

By on Nov 23, 2019

Review comment responded on Nov 25, 2019

Thank you for your feedback.

4
Everyone

By on Jul 16, 2019

Review comment responded on Jul 23, 2019

Thank you for staying with us.

2
Partner Couples Family

We always look for a breakfast included. Breakfast here was great! BUT the room was a big disappointment. .Never could get the temperature right after complaining to the front desk until last night. In the bathroom hated the "above counter" sink/basin! Very restricting to apply cosmetics/contacts. Only ONE towel bar in the entire bathroom and not by the sink! Only one mirror in the entire room; in the bathroom; no full length mirrow! TV remote did not match our TV had to go to desk to get correct one. Sorry, will not return to this property and will ask about bathroom sink in others before I book. Who came up with this stupid raised "above counter" sink?

By on May 19, 2019

Review comment responded on Jun 14, 2019

Thank you for your feedback!

5
Family with small children Family

The room set up was very accommodating and the hotel was very clean and stylish.

By on Apr 22, 2019

Review comment responded on Apr 22, 2019

Thank you for your feedback!

Holiday Inn Express & Suites North Dallas at Preston, an IHG Hotel

6055 Lbj Fwy, Dallas, TX 75240
url importing http://sso-opn.orbitz.com/Dallas-Hotels-Holiday-Inn-Express-&-Suites-North-Dallas-at-Preston,-an-IHG-Hotel.h2840564-p2.Hotel-Reviews
There was an error importing /Dallas-Hotels-Holiday-Inn-Express-&-Suites-North-Dallas-at-Preston,-an-IHG-Hotel.h2840564-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Dallas-Hotels-Holiday-Inn-Express-&-Suites-North-Dallas-at-Preston,-an-IHG-Hotel.h2840564-p2.Hotel-Reviews