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Recent guest reviews

No toilet paper. They said they were out and someone was supposed to bring a box. No one ever brought was any even though we were on the list. Bed did not fill like a Holiday Inn Express bed. Terrible.

My room didn’t lock and they couldn’t give me another room till the next day.

Great no issues .. great view. Quiet.. had breakfast and coffee

I previously submitted but I needed to get work done in my room and Wi-Fi was broken. They just gave me a phone number to call on my own to some third party who I was on for 20 minutes and couldn’t help. The guy at the desk said, “ oh again, I know, we have terrible Wi-Fi”. I had to run up a bill on my cellular hot spot and it was not as fast as I needed. There were towels crumbled in my hallway at three or four room doors. Not good. Not what I’ve come to expect at HIE.

Room 114 shower heads were leaking water, but overall the experience was excellent

clean and awesome customer service everyone was so friendly

The location was great. The staff was friendly. But the conditions of the bathtub was unacceptable. It had stains and it looks like it need to ve replace.

The Staff were very friendly and helpful. The breakfast was amazingly delicious

Beds were comfortable. Housekeeping did a poor job cleaning room. K cup left in coffee filter and leftover food was in refrigerator.

Clean room, hot breakfast, friendly staff. The only drawbacks were: I needed a needle and thread and they were out and they didn't have the Investigation Discovery channel. Otherwise, great place to stay. I'd stay there again!

Nice hotel, very good and accesible location, nice rooms, great breakfast

One of the best stay due to the service provided by the staff in general.

Parkwood Blvd Frisco TX

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Holiday Inn Express Frisco, an IHG Hotel is a short stroll from Comerica Center and Ford Center at The Star. This hotel has 121 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free breakfast is included with your stay.


Rooms

Holiday Inn Express Frisco, an IHG Hotel's 121 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include free newspapers, hair dryers, and safes.


Property features

At Holiday Inn Express Frisco, an IHG Hotel, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services.

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Frisco, an IHG Hotel

Everyone (23) Business (11) Couples (5) Family (17) Other (2)
2
Family

No toilet paper. They said they were out and someone was supposed to bring a box. No one ever brought was any even though we were on the list. Bed did not fill like a Holiday Inn Express bed. Terrible.

By on Jun 10, 2021

4
Everyone

By on Apr 6, 2021

2
Family

My room didn’t lock and they couldn’t give me another room till the next day.

By on Mar 15, 2021

5
Everyone

Great no issues .. great view. Quiet.. had breakfast and coffee

By on Jan 9, 2021

Review comment responded on Jan 11, 2021

Thank you for the excellent rating and feedback. We loved having you.

4
Everyone

By on Dec 31, 2020

Review comment responded on Jan 6, 2021

Thank you for taking the time to rate your stay with us.

2
Business Business

I previously submitted but I needed to get work done in my room and Wi-Fi was broken. They just gave me a phone number to call on my own to some third party who I was on for 20 minutes and couldn’t help. The guy at the desk said, “ oh again, I know, we have terrible Wi-Fi”. I had to run up a bill on my cellular hot spot and it was not as fast as I needed. There were towels crumbled in my hallway at three or four room doors. Not good. Not what I’ve come to expect at HIE.

By on Jan 28, 2020

5
Everyone

By on Jan 16, 2020

Review comment responded on Jan 20, 2020

Thank you!

5
Everyone

Room 114 shower heads were leaking water, but overall the experience was excellent

By on Nov 11, 2019

5
Everyone

clean and awesome customer service everyone was so friendly

By on Nov 9, 2019

3
Partner Couples Business Business

The location was great. The staff was friendly. But the conditions of the bathtub was unacceptable. It had stains and it looks like it need to ve replace.

By on Oct 9, 2019

Holiday Inn Express Frisco, an IHG Hotel

3400 Parkwood Blvd, Frisco, TX 75034
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