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Recent guest reviews

Clean. Good shower. A/C

Pros:The pool was very nice. Juan in the restaurant was great and the breakfast was better than I expected - very good omelettes. Our room was comfortable and clean, and the location - while not very attractive - was convenient to the area. Cons: I get it that this is Texas, but as a national chain I would have expected better Covid protocols, especially during a time when Delta transmissions rates were skyrocketing in this area. It felt very unsafe, and given the hit the tourism industry has taken I'd think they would make more of an effort to make people comfortable. Over 4 days I saw only two staff wearing a mask. Even in the restaurant, employees were unmasked while taking orders and delivering food. The restaurant was crowded in the morning, and only one elevator was working so the elevators were also crowded (we took the stairs). We opted to order our breakfast to go and take it on a tray to our room. There is no discernible recycling or information about recycling at this hotel. When we ordered our food to bring to our room it was served in Styrofoam containers. There was no information about water conservation and our toilet ran if you weren't careful to fix the handle.

Was evacuated twice without reason. I understand the weather conditions in Texas were challenging but twice evaluated without reason is quite unprofessional and inconsiderate for an elderly person. Which is whom I reserved the room for, precisely due to the power outages in Texas. This person needed to have a breathing machine plugged in.

Hotel was very clean. Bed was nice was so comfortable. The water pressure in the shower was amazing. The staff was always friendly. Will definitely stay there again.

Quiet and clean property with great location and friendly staff

Everything was just great. But i suggest do not eat at the restaurant, the breakfast is not worthy. The waitress we had on morning off 18th August was the most unpleasant person yet to serve us, and i stay syt this hotel quite often. Food is definitely on a downward trend.

Everything was fine not as elegant as I expected, one elevator inside was not 100% the floor indicator light as broken

Very pleasant stay at the Hilton in Lewisville, Texas

Beautiful hotel and quiet! We were able to relax and were close to malls great food and etc.

very comfortable, perfect location. wonderfull staff no matter the time of your arrival

Conveniently located. Very clean. Breakfast typical.

Room is clean and nice. We slept well and it is very comfort

Good experience. A little hard to find off the freeway. GPS doesn't work in finding

My boyfriend was coming in from out of town so I thought it would be nice to have a romantic date. I booked us the King room, but on Orbitz couldn't tell which King evolution room it was. The one with the big jacuzzi bathtub in the bathroom or the one that was normal. When I called they informed me that I had the normal one. I asked to upgrade; since I had already prepaid they couldn't just move my room, but for $20 they upgraded me. The room was clean and smelled wonderful. The bathtub was obviously kept up with and disinfected. The commodities were wonderful. The bed was beyond comfortable AND had a adjuster on the mattress to pick the firm or softness. Overall we were both incredibly impressed (and he doesn't like hotels)

I met my sister there for a sister's weekend. We had a fabulous time chilling in and by the pool. The room was clean and the staff were wonderful. I would definately stay here again. It is so close to a great mall and many varities of restuarants. If you want to be in the Dallas area, but not deal with all the Dallas traffic, Lewisville is definately a prime choice!

swim,work out ,rest ,internet contential breakfast would have be nice

Rooms were nice and clean, but the walls of the room that I checked in were a little too thin (3rd floor, Jr. suite). I had to ask for a different room in the middle of the night, and the front desk was so kind and cooperative. Good breakfast.

SH 121 Bypass Lewisville TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located 0.9 mi (1.4 km) from Music City Mall, Hilton Garden Inn Dallas Lewisville is within a 5-minute drive of Coyote Ridge Golf Club. This 3-star hotel has 165 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

Enjoy a bite to eat at Garden Grill & Bar, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All 165 rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free weekday newspapers, free local calls, and ironing boards are also available.


Property features

Hilton Garden Inn Dallas Lewisville features an outdoor pool, a children's pool, and a 24-hour fitness center. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, free WiFi in public areas, and a 24-hour business center.

Room options

King Bed Evolution Room

1 King Bed | Sleeps 3

2 Queen Access Evol Rm

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 1 King Bed (Drinks/Snacks)

1 King Bed | Sleeps 3

Guest reviews for Hilton Garden Inn Dallas Lewisville

Everyone (8) Couples (3) Business (4) Family (12) Other (1) Friends (2)
5
Everyone

Clean. Good shower. A/C

By on Sep 12, 2021

Review comment responded on Sep 14, 2021

Thank you for the excellent review, Jason! It's lovely you had such a pleasant experience at Hilton Garden Inn Dallas Lewisville! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

4
Family

Pros:The pool was very nice. Juan in the restaurant was great and the breakfast was better than I expected - very good omelettes. Our room was comfortable and clean, and the location - while not very attractive - was convenient to the area. Cons: I get it that this is Texas, but as a national chain I would have expected better Covid protocols, especially during a time when Delta transmissions rates were skyrocketing in this area. It felt very unsafe, and given the hit the tourism industry has taken I'd think they would make more of an effort to make people comfortable. Over 4 days I saw only two staff wearing a mask. Even in the restaurant, employees were unmasked while taking orders and delivering food. The restaurant was crowded in the morning, and only one elevator was working so the elevators were also crowded (we took the stairs). We opted to order our breakfast to go and take it on a tray to our room. There is no discernible recycling or information about recycling at this hotel. When we ordered our food to bring to our room it was served in Styrofoam containers. There was no information about water conservation and our toilet ran if you weren't careful to fix the handle.

By on Aug 23, 2021

Review comment responded on Sep 14, 2021

We appreciate the feedback, Amy. We're happy you had a pleasant stay with us and enjoyed our frienldy staff. However, we're disappointed that your stay with us was less than ideal. We regret that our hotel didn't meet your expectations. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more positive experience.

3
Everyone

Was evacuated twice without reason. I understand the weather conditions in Texas were challenging but twice evaluated without reason is quite unprofessional and inconsiderate for an elderly person. Which is whom I reserved the room for, precisely due to the power outages in Texas. This person needed to have a breathing machine plugged in.

By on Feb 19, 2021

Review comment responded on Feb 19, 2021

Thank you for taking time to leave us a review. We hope to see you back again in the future!

5
Family

Hotel was very clean. Bed was nice was so comfortable. The water pressure in the shower was amazing. The staff was always friendly. Will definitely stay there again.

By on Jan 31, 2021

Review comment responded on Feb 2, 2021

Thank you for taking time to leave us a review. We hope to see you back again in the future!

5
Family

Quiet and clean property with great location and friendly staff

By , from Canyon texas on Jun 15, 2020

Review comment responded on Jun 15, 2020

Thank you for taking time to leave us a review. We hope to see you back again in the future!

4
Everyone

By on Dec 9, 2019

Review comment responded on Jan 3, 2020

We thank you for your feedback and hope to see you in the future. If you have any questions or concerns regarding your stay, please feel free to contact us directly. Thank you again

3
Everyone

By on Nov 27, 2019

Review comment responded on Jan 3, 2020

We thank you for your feedback and hope to see you in the future. If you have any questions or concerns regarding your stay, please feel free to contact us directly. Thank you again

4
Family

Everything was just great. But i suggest do not eat at the restaurant, the breakfast is not worthy. The waitress we had on morning off 18th August was the most unpleasant person yet to serve us, and i stay syt this hotel quite often. Food is definitely on a downward trend.

By on Aug 19, 2019

Review comment responded on Sep 25, 2019

We are sorry to hear you did not have a pleasant experience at our Garden Grille. We hope to have you back again so we can make up for the lack of quality and service you deserve.

3
Family Family

Everything was fine not as elegant as I expected, one elevator inside was not 100% the floor indicator light as broken

By on Jul 28, 2019

Review comment responded on Sep 25, 2019

Thank you for taking the time to leave us a review. We hope to see you back again in the future!

5
Everyone

By on Dec 3, 2018

Hilton Garden Inn Dallas Lewisville

785 SH 121 Bypass, Lewisville, TX 75067
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