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Recent guest reviews

The hotel was clean and in a nice area.

Our initial room assignment was I cleaned from the previous guest and we had to request a different room. Desk clerk seemed unconcerned and the next room we were assigned to had something wrong with the air unit which prevented us from sleeping. Will not stay there again.

Second time here and it will still be my preferred place to stay for my family or guests. Very clean and well maintained throughout the entire property. Good for families.

Nice stay in an area loaded with hotels. Clean, and friendly staff. Unfortunately for me, I filtered my options on Orbitz to be near fair park, and they sent me 20 miles away.

A great place to hang. Due to Covid, cleaning of your room doesn't happen til you ask them. Plan to do house keeping within 24 hours when request os made. They have a frig. Microwave. Hair dryer and iron included.

Nice place. The staff were super friendly and nice. Breakfast a bit slim for a Hampton. And, while the rooms were nice, all the doors had the remainder parts of the stickers that they used during Covid to seal the room. I thought that was odd. It was like they our sticker over sticker without ever cleaning them and then ended up with a big mess after it all ended. But honestly the rest was fine.

The facility was dirty and the floors on the first floor and in the elevators were always sticky. As a facility that caters to business travelers, the fact that the internet was down from Tuesday until the end of the day on Friday was very disappointing. When asked, the front desk could not provide any kind of an update regarding the service. One individual stated it was the outside service while another claimed it was internal. This caused impacts by requiring us to utilize cell phone hot spots to allow connectivity, which definitely impacted productivity based on the service type we had available. On Friday night, we needed assistance regarding a clogged toilet. When I went down to the front desk, the night person indicated he could not gain access to a plunger as they were all locked up in the janitor closet on the 3rd floor. He basically said we would not have a toilet from 10pm until the next morning and made no efforts to figure out a solution. I went back upstairs and figured out a way to unclog the toilet, which I should not have had to do in any way, shape or form.

Excellent clean and spacious room!

I liked everything about the place

Understaffed, and overbooked. Room was not clean.

Everything was excellent, with the exception of the breakfast… Needs some improving please! Thank you for your hospitality!

Great location, friendly staff, and easy access to highways.

This hotel was centrally located in Frisco. Easy to get to area amenities

I’d stay there again. Got to park right next to the door. Remodeled

The outside of the building looks very dated. the inside is good

The beds are amazing!!! Pillows were heaven. It made sleeping so much better.

Parkwood Blvd Frisco TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Hampton Inn & Suites Legacy Park-Frisco places you within 2 miles (3 km) of popular sights like Ford Center at The Star and Stonebriar Centre Mall. This 105-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

All 105 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also available.


Property features

Renovated in 2018, Hampton Inn & Suites Legacy Park-Frisco offers a gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.

Room options

Studio, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Room, Accessible (Hearing)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Studio, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn & Suites Legacy Park-Frisco

Everyone (9) Business (5) Couples (12) Family (17) Other (2) Friends (3)
4
Family Family with small children Partner Couples

The hotel was clean and in a nice area.

By , from Harrison on Oct 25, 2021

Review comment responded on Nov 8, 2021

I wanted to take a moment and say thank you for reviewing our hotel. Your business is appreciated. We hope you come back again soon

1
Partner Couples

Our initial room assignment was I cleaned from the previous guest and we had to request a different room. Desk clerk seemed unconcerned and the next room we were assigned to had something wrong with the air unit which prevented us from sleeping. Will not stay there again.

By on Oct 17, 2021

Review comment responded on Oct 18, 2021

It is our expectation that we exceed our own expectations thereby assuring that we exceed those of our guest. We are grateful that you awarded us that opportunity. We are disappointed in our failure to fully capitalize on the opportunity lent to us. We want all of our honors guest to know how much you are appreciated and valued not just as our guests. We apologize for having fallen short of your expectations as we pride ourselves on being uniquely creative and lending our guests, albeit different for each guests a creative experience. As a member of the leadership team, I will be sure that we address all areas associated with your feedback. In this way we will improve our processes and procedures to assure for exceptional stays for all of our guests. We thank you for your invaluable feedback, patronage and look forward to winning back your trust in the future

5
Family with small children

Second time here and it will still be my preferred place to stay for my family or guests. Very clean and well maintained throughout the entire property. Good for families.

By on Oct 5, 2021

Review comment responded on Oct 6, 2021

Thank you for taking the time to tell us about your stay. We are glad you enjoyed your stay. We hope to see you again in the future. Please have safe travels with Hilton Family.

5
Partner Couples

Nice stay in an area loaded with hotels. Clean, and friendly staff. Unfortunately for me, I filtered my options on Orbitz to be near fair park, and they sent me 20 miles away.

By on Sep 26, 2021

Review comment responded on Sep 28, 2021

Thank you for taking the time to tell us about your stay. We are happy to see you enjoyed yourself. We hope to see you again in the future. Please have safe travels with our Hilton Family.

5
Partner Couples

A great place to hang. Due to Covid, cleaning of your room doesn't happen til you ask them. Plan to do house keeping within 24 hours when request os made. They have a frig. Microwave. Hair dryer and iron included.

By , from Pittsburgh on Sep 26, 2021

Review comment responded on Sep 28, 2021

Thank you for taking the time to tell us about your stay. We are happy to see you enjoyed yourself. We hope to see you again in the future. Please have safe travels with our Hilton Family.

4
Friends

Nice place. The staff were super friendly and nice. Breakfast a bit slim for a Hampton. And, while the rooms were nice, all the doors had the remainder parts of the stickers that they used during Covid to seal the room. I thought that was odd. It was like they our sticker over sticker without ever cleaning them and then ended up with a big mess after it all ended. But honestly the rest was fine.

By on Aug 24, 2021

Review comment responded on Aug 25, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Business Business

The facility was dirty and the floors on the first floor and in the elevators were always sticky. As a facility that caters to business travelers, the fact that the internet was down from Tuesday until the end of the day on Friday was very disappointing. When asked, the front desk could not provide any kind of an update regarding the service. One individual stated it was the outside service while another claimed it was internal. This caused impacts by requiring us to utilize cell phone hot spots to allow connectivity, which definitely impacted productivity based on the service type we had available. On Friday night, we needed assistance regarding a clogged toilet. When I went down to the front desk, the night person indicated he could not gain access to a plunger as they were all locked up in the janitor closet on the 3rd floor. He basically said we would not have a toilet from 10pm until the next morning and made no efforts to figure out a solution. I went back upstairs and figured out a way to unclog the toilet, which I should not have had to do in any way, shape or form.

By on Aug 9, 2021

Review comment responded on Aug 25, 2021

We apologize for the transition in management and the delay in response. We apologize you had a negative experience during your stay and hope you will give us a try again in the future. Please have safe travels with our Hilton Family.

5
Family with small children

Excellent clean and spacious room!

By on Jul 27, 2021

Review comment responded on Aug 25, 2021

We apologize for the transition in management and the delay in response. We hope you enjoyed your stay. Please have safe travels with our Hilton Family.

4
Family

I liked everything about the place

By on Jul 17, 2021

Review comment responded on Aug 25, 2021

We apologize for the transition in management and the delay in response. We hope you enjoyed your stay. Please have safe travels with our Hilton Family.

2
Family

Understaffed, and overbooked. Room was not clean.

By on Jul 12, 2021

Review comment responded on Aug 25, 2021

We apologize for the transition in management and the delay in response. We apologize you had a negative experience during your stay and hope you will give us a try again in the future. Please have safe travels with our Hilton Family.

Hampton Inn & Suites Legacy Park-Frisco

3199 Parkwood Blvd, Frisco, TX 75034
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