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Recent guest reviews

Pool was nice

Nice room, great location.

Truck was broken into during first night stay. Other vehicle stolen and vandalized.

The staff was unhelpful at checkin. Didn't tell you room number, how the parking worked, the warm breakfast was a bagged water, orange and muffin. The room plugs near the beds were broken.

Very clean and staff was wonderful stay was pleasant and quiet will definitely be staying here nexg trip

I liked the view. The staff was extremely friendly and helpful. My room was clean but could have been cleaner (was not well vacuumed). I would have loved a full, hot, continental breakfast, but that was not an option due to Covid. Instead, you got a baggie with water, a muffin, an orange :-(. I do understand it's due to covid though.

Checking in was smooth, rooms was clean and spacious, parking was connected to the hotel so I didn’t even have to go outside!

Neighborhood was not very safe. Room was very small and cramped

Room was super spacious with lots of options (sitting was separated from desk; kitchenette was separated from sitting).

The worst bed and pillow I’ve ever stayed on. Woke up with a stiff neck and back

Everything was excellent, including the valet parkers!

Good location. Modern aesthetics. Amazing breakfast

Commerce Dallas TX

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Indoor pool
  • Fitness center

Located in Main Street District within a 5-minute walk of Majestic Theater, Hampton Inn & Suites Dallas Downtown is within a 15-minute stroll of Dallas City Hall. This 176-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free full breakfast is served each morning from 6:00 AM to 10:00 AM. Get a pick-me-up at the coffee shop/café.


Rooms

All 176 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and wired Internet, along with 42-inch LCD TVs. Safes, phones, and desks are also standard.


Property features

Built in 2016, the brand new Hampton Inn & Suites Dallas Downtown offers an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 36.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and express check-in.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

2 Queen Beds | Sleeps 4

Studio, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

2 Queen Beds | Sleeps 4

Guest reviews for Hampton Inn & Suites Dallas Downtown

Everyone (27) Couples (2) Family (13)
3
Everyone

Pool was nice

By on Jun 22, 2021

Review comment responded on Jun 24, 2021

Thank you for your feedback. We will be addressing your concerns.

4
Family

Nice room, great location.

By on Jun 12, 2021

Review comment responded on Jun 19, 2021

Thanks for staying with us. We appreciate your feedback!

1
Family

Truck was broken into during first night stay. Other vehicle stolen and vandalized.

By on Jun 1, 2021

Review comment responded on Jun 10, 2021

Thank you for your feedback. We will be addressing your concerns.

3
Family

The staff was unhelpful at checkin. Didn't tell you room number, how the parking worked, the warm breakfast was a bagged water, orange and muffin. The room plugs near the beds were broken.

By on Apr 13, 2021

Review comment responded on Apr 16, 2021

Thank you for your feedback. We will be addressing your concerns.

5
Everyone

By on Mar 9, 2021

Review comment responded on Mar 22, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family Family with small children

Very clean and staff was wonderful stay was pleasant and quiet will definitely be staying here nexg trip

By on Mar 8, 2021

Review comment responded on Mar 9, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Dec 17, 2020

Review comment responded on Dec 17, 2020

Thank you so much for taking the time to leave your review of our hotel and we hope that you visit us again soon!

4
Everyone

I liked the view. The staff was extremely friendly and helpful. My room was clean but could have been cleaner (was not well vacuumed). I would have loved a full, hot, continental breakfast, but that was not an option due to Covid. Instead, you got a baggie with water, a muffin, an orange :-(. I do understand it's due to covid though.

By , from Dallas, TX on Dec 4, 2020

Review comment responded on Dec 6, 2020

I am so sorry for your room condition but please know we have passed along your comments to our team. We are happy to hear that despite that, you overall enjoyed the view and our hotel staff. We do hope to get a chance to improve your experience in the future!

5
Everyone

By on Oct 25, 2020

Review comment responded on Oct 25, 2020

We are so glad to see that you enjoyed your stay with us! Thank you for taking the time to review us!

5
Business Business

Checking in was smooth, rooms was clean and spacious, parking was connected to the hotel so I didn’t even have to go outside!

By on Sep 17, 2020

Review comment responded on Sep 17, 2020

Thanks for staying with us. We appreciate your feedback!

Hampton Inn & Suites Dallas Downtown

1700 Commerce, Dallas, TX 75201
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