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Recent guest reviews

The entrance was in the back of the building with no clear marking on the entrance side.

So far so great. Plan to stay an additional 2 days. Quiet room.

This was an "Efficiency Room". There was not a glass, plate or utensil in sight. They has to be special ordered. There was no ice in the freezer and no ice machine on premise. I had to go out and buy a bag of ice. Requested a wake up call that never came.

Was nice and clean ,sraff treat use grwat and listen when ww ask question Thanks to a great time .

I found a Strange smell in the room # 111, and Some Water was on the floor, looks like a leaking the water from somewhere , Report to the front desk,

They charge me extra $50.00 after I paid the room rate. The other hotels never charge me additional money.

No water in the morning. Dirty furniture. Room smelled like smoke. Hallways smell like a pool hall. Very run down.

No hot water when I was there. Pretty crazy, because it was broken back in Oct too. Room was smoky and furniture had food stains and reminents smeared into it.

Room was filled with smoke, the hot water was not working, generally unclean hotel

had bugs in the room. I had to run out of there and not stay

I was late in check in due to my flight delay, and the staff was totally rude, and they gave my room to someone else.

I had car trouble and had to make an emergency reservation, check in was later in the afternoon but I called and voiced my situation and the staff allowed me to check in early. Upon arrival the staff was so friendly and caring of my situation, they took really good care of me.

There's an inside swimming pool and the chlorine was over whelming, our room was on the third floor and I could smell the chlorine in the room, had to light candles to keep from smelling it.

The chlorine in the inside pool was over whelming, smelled it in our room on the third floor, had to light a candle in order not to smell it.

COMFORTABLE CLEAN ROOM. VERY HANDY HAVING THE KITCHENETTE AVAILABLE EVEN FOR AN OVERNIGHT STAY. THE PILLOWS ARE NOT VERY THICK, SO, I WOULD ADVISE BRINGING YOUR OWN PILLOW. NOT A PROBLEM AS I ALWAYS DO ANYHOW. OVERALL, I WOULD DEFINATELY BOOK THERE AGAIN WHEN A CLEAN, INEXPENSIVE ROOM IS NEEDED.

The room was small and smelled of smoke. The staff did try hard and was very helpful but the property was in very poor condition. I was given a room that had not been made up and I did not arrive until late in the evening. I would not stay there again

Lake Point Dr Lewisville TX

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located 1.5 mi (2.4 km) from Music City Mall, Extended Stay America Suites Dallas Lewisville is within a 5-minute drive of Medical Center of Lewisville. This 104-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 104 rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Extended Stay America Suites Dallas Lewisville enjoy free WiFi in public areas, laundry facilities, and barbecue grills. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Studio, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Suites Dallas Lewisville

Everyone (8) Couples (2) Business (2) Family (1) Other (2)
4
Family

The entrance was in the back of the building with no clear marking on the entrance side.

By , from California on Jul 5, 2020

Review comment responded on Jul 13, 2020

Pablo, thank you for staying with us and for your gracious rating. However, we regret the inconvenience you had finding the entrance. We appreciate your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management

5
Everyone

So far so great. Plan to stay an additional 2 days. Quiet room.

By on Dec 4, 2019

Review comment responded on Dec 5, 2019

Thank you for choosing to stay Extended Stay America. We work hard to make our guests happy and are glad to know you are having a comfortable stay. Please enjoy the rest of your stay. Sincerely, Hotel Management

2
Business Business

This was an "Efficiency Room". There was not a glass, plate or utensil in sight. They has to be special ordered. There was no ice in the freezer and no ice machine on premise. I had to go out and buy a bag of ice. Requested a wake up call that never came.

By on Aug 7, 2019

Review comment responded on Aug 7, 2019

Thank you for your review. We apologize for not meeting some of your expectations and regret the inconvenience caused. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management

4
Everyone

Was nice and clean ,sraff treat use grwat and listen when ww ask question Thanks to a great time .

By , from Lewisville Tx on Oct 15, 2018

Review comment responded on Oct 16, 2018

Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thanks again for your review and we hope to welcome you back the next time you travel to this area. Sincerely, Hotel Management

5
Everyone

I found a Strange smell in the room # 111, and Some Water was on the floor, looks like a leaking the water from somewhere , Report to the front desk,

By on Sep 19, 2018

Review comment responded on Sep 19, 2018

It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had in your previous room and ensure you rest of the stay was a comfortable one. The feedback for the odor is shared with our housekeeping team to do deep cleaning of that particular room. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management

2
Everyone

They charge me extra $50.00 after I paid the room rate. The other hotels never charge me additional money.

By on Aug 24, 2018

Review comment responded on Sep 7, 2018

We are sorry our team did not provide you with a clear explanation of the charges during the check-in process. These charges are a temporary hold to cover any incidentals. If no incidental charges were incurred, the hold is released and becomes available again in your personal account. If your issue is not resolved, please reach out our front desk, as they will be happy to assist your further. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

1

bad hotel

Everyone

No water in the morning. Dirty furniture. Room smelled like smoke. Hallways smell like a pool hall. Very run down.

By on Dec 8, 2016

2

bad hotel

Everyone

No hot water when I was there. Pretty crazy, because it was broken back in Oct too. Room was smoky and furniture had food stains and reminents smeared into it.

By , from Houston, TX on Dec 7, 2016

1

smoke filled pathways ,hot water heater broken

Everyone

Room was filled with smoke, the hot water was not working, generally unclean hotel

By on Oct 29, 2016

1

had bugs

Everyone

had bugs in the room. I had to run out of there and not stay

By on Oct 3, 2016

Extended Stay America Suites Dallas Lewisville

1900 Lake Point Dr, Lewisville, TX 75057
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