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Recent guest reviews

I was put in a smoking room that i Didn't want and they wouldn't change it to a nonsmoking room. The room smelt like mold. Air-conditioner had leaked in the ceiling above the door so the ceiling was sagging and the top of the door rubbed the ceiling when opening the door.

The stay is good enough for my own trip purpose. My target was a place that includes free parking. Only the breakfast is too simple, you may need to eat better at somewhere else

Huge roach in the room, upon arrival. Left immediately, desk refused refund. Stay far away!

It was close to where my event was happening

Staff was great. There was no breakfast options as advertised not even coffee or a grab & go option. The bathroom was extremely small but the room was a decent size. One of the lights didnt work. It wasn't a bad experience just not a place I would want to stay again.

This was one of the cleanest places I've ever stayed.

They tried to make it appear clean but it wasn’t. Needs to be thoroughly cleaned from top to bottom. Just quick vacuuming, clean towels n sink don’t equate to a clean room then charging $200/night for this quality is robbery. No one Is fluent in English or can answer any questions. Must keep checking with manager for answers in checkin which took over 30 minutes. We had booked for 2 nights but left after 1st night due to conditions. They wouldn’t refund either.

Dated, heat didn't work, brought a space heater to the room. Manager was very apologetic.

Pool area was acceptable but very small. Breakfast was 99% all carbs. Grits(who eats grits?) cereal, toast , doughnuts, and waffles! No protein! Worse part was the smell in the room , as soon as u walked in the smell of feet hits your nose! Would not stay here again

Room was dirty, we found some pills and beauty supplies in the room

GOOD SERVICE. GOOD ENVIRONMENT. I WISHED I HAD MORE DAYS TO STAY TO ENJOY THE POOL.

Blood splatter on wall. Filthy bathroom. Only good thing is close to airport

This hotel is very old Not updated at all. Very dark and got stuck in a room that had outside access, down a dark hidden hall. Will not be going back.

Market Center Blvd Dallas TX

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Dallas Design District within a short walk of Dallas Market Center, Best Western Market Center is within a mile (2 km) of American Airlines Center. This 98-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast offered each morning. Order from room service to satisfy your hunger without leaving your room.


Rooms

Best Western Market Center's 98 air-conditioned rooms provide coffee makers, free local calls, and safes. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Hair dryers and ironing boards are also standard.


Property features

Guests of Best Western Market Center have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include conference space, a business center, and express check-out.

Room options

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Market Center

Everyone (19) Couples (3) Family (7)
2
Friends

I was put in a smoking room that i Didn't want and they wouldn't change it to a nonsmoking room. The room smelt like mold. Air-conditioner had leaked in the ceiling above the door so the ceiling was sagging and the top of the door rubbed the ceiling when opening the door.

By on Sep 26, 2021

Review comment responded on Oct 6, 2021

We would like to sincerely apologize for the experience you had while staying at our hotel. Please give us an opportunity to serve you in the future. Thank you for staying with us! GM

5
Friends

The stay is good enough for my own trip purpose. My target was a place that includes free parking. Only the breakfast is too simple, you may need to eat better at somewhere else

By on Jul 8, 2021

Review comment responded on Jul 11, 2021

Thank you for Staying with us. We appreciate your compliments and are encouraged to serve our guests with the best service. We hope to see you again. General Manager

1
Family Business Business

Huge roach in the room, upon arrival. Left immediately, desk refused refund. Stay far away!

By on Jun 12, 2021

Review comment responded on Jun 12, 2021

I would like to sincerely apologize for the experience you had while staying at our hotel. Please give us an opportunity to serve you in the future. Thank you for staying with us! GM

5
Everyone

By on Apr 20, 2021

Review comment responded on May 1, 2021

Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments. We hope you will come back and see us on your next visit. General Manager

2
Friends Business Business

It was close to where my event was happening

By on Apr 16, 2021

Review comment responded on Apr 16, 2021

Thank you for your feedback and staying with us.

3
Family

Staff was great. There was no breakfast options as advertised not even coffee or a grab & go option. The bathroom was extremely small but the room was a decent size. One of the lights didnt work. It wasn't a bad experience just not a place I would want to stay again.

By on Mar 27, 2021

Review comment responded on Mar 28, 2021

We are glad that you had a great experience during your stay with us. Thank you for your compliments. We will be delighted to serve you again. General Manager.

2
Everyone

By on Mar 5, 2021

Review comment responded on Mar 15, 2021

Thank you so much for your feedback. On behalf of our entire staff, I would like to apologize for your experience. Please give us an opportunity to serve you in the future. Thank you for staying with us!

5
Family

This was one of the cleanest places I've ever stayed.

By , from Dallas on Feb 25, 2020

Review comment responded on Feb 25, 2020

Thank you for staying with us and putting your trust in us. We are pleased that you had a great stay. We hope to continue to serve you even better all times in the future. General Manager

5
Everyone

By on Feb 6, 2020

Review comment responded on Feb 7, 2020

Thank you for your generous appreciation of our hotel. We are humbled and want to thank you for staying with us. We welcome you to come back and visit us as often as your travels bring you to Dallas. General Manager

2
Partner Couples Business Business

They tried to make it appear clean but it wasn’t. Needs to be thoroughly cleaned from top to bottom. Just quick vacuuming, clean towels n sink don’t equate to a clean room then charging $200/night for this quality is robbery. No one Is fluent in English or can answer any questions. Must keep checking with manager for answers in checkin which took over 30 minutes. We had booked for 2 nights but left after 1st night due to conditions. They wouldn’t refund either.

By on Jan 21, 2020

Review comment responded on Jan 22, 2020

Thank you so much for your feedback. On behalf of our entire staff, I would like to apologize for your experience. Please give us an opportunity to serve you in the future. Thank you for staying with us!

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