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Recent guest reviews

Going thru orbitz and saeching for all inclusive we came across Secrets. We booked it only to find out when we arrived we had to pay extra for all inclusive?!? We were not happy to say the least! The property was nice and friendly staff.

No hot water in room

The food was absolutely incredible. Very nice staff and great amenities! I would recommend staying here to anyone!

Beach, location, atmosphere, nice people, shows, and bars

The staff were awesome never wanted for anything the pools were always clean

We where ther September 4th-11th 2020 and I think due to COVID they where a little under staffed so the grounds where messy. And they said the food selection was very limited. Same breakfast menu every day. The staff that was there was great and friendly.

It is a wonderful place to stay. Staff was wonderful only a few minor issues in the room. Took a couple of days to get it all fixed other than that had a wonderful stay. I would recommend it to anyone and will use them everyone I go back to Cozumel. They will spoil you. I had a great time

I absolutely loved having the swim up room. That made our trip. I think the hotel rooms need some work done. Especially in the bathrooms.

Beautiful pool and beach. Did not like the strong bleach smell always in the rooms, and the floors were always wet after maid was in. Construction on property made some areas noisy.

It was small enough to feel cozy but large enough to have everything we needed. The food was great! The people were great! The room we were had a air conditioner that was a little noisy, but nothing we couldn't live with.

I love the beach at this location, the beds are very and the hot water is instant in the rooms.

Junior suite room was clean but looked a Lot older than the 9 years this resort was open, food was so, so with some restaurants closed, not always opened, service was slow at the restaurants and at the pools.

Carretera Costera Sur Km 12.99 Cozumel QROO

Hotel highlights

  • Walking distance to Paradise Beach and Playa Mia Grand Beach and Water Park
  • Free WiFi in rooms and public areas
  • Free uncovered valet and uncovered self parking
  • Onsite dining

Secrets Aura Cozumel - Adults Only places you within a 15-minute stroll of popular sights such as Paradise Beach and Playa Mia Grand Beach and Water Park. This 266-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.


Dining

There are multiple options for onsite dining with 5 restaurants, including Windows, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Barefoot Grill with its ocean views. You can get a quick energy boost at the coffee shop/café.


Rooms

All 266 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and Select Comfort beds with Egyptian cotton sheets ensure a restful night. IPod docks, ceiling fans, and safes are other standard amenities.


Property features

Guests of Secrets Aura Cozumel - Adults Only have access to a full-service spa, 3 outdoor pools, and a health club. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this adults-only resort include outdoor tennis courts, free WiFi in public areas, and conference space.

Room options

Junior Suite Swim Up Pool View

1 King Bed | Sleeps 2

Junior Suite Ocean View Double

2 Double Beds | Sleeps 2

Junior Suite Pool View King Bed

1 King Bed | Sleeps 2

Breakfast Plan Junior Suite Pool View King Bed

1 King Bed | Sleeps 2

Guest reviews for Secrets Aura Cozumel - Adults Only

Everyone (52) Couples (19) Family (3) Other (1) Friends (1)
4
Friends

Going thru orbitz and saeching for all inclusive we came across Secrets. We booked it only to find out when we arrived we had to pay extra for all inclusive?!? We were not happy to say the least! The property was nice and friendly staff.

By on Jun 4, 2021

Review comment responded on Jun 4, 2021

Dear Guest Thank you for contacting us. we are happy to see that you could visit us, and you were happy with our property and staff, we would like to mention that we have all-inclusive rates and Breakfast only, we hope you can give us an extra opportunity in the future we are sure we are going to be able to assist you with everything prior and during your stay. I remain at your service Eduardo Betancourt

5
Partner Couples

No hot water in room

By on May 23, 2021

Review comment responded on May 24, 2021

Dear guest we apologize for the inconvenience with the hot water, could you please let us know about the number of the building where you faced this situation?. I will be waiting for your reply.

5
Everyone

By on May 11, 2021

Review comment responded on May 22, 2021

Dear Guest Thank you for rating us, it is a pleasure to see that you enjoyed your stay with us. We hope to see you soon again, We remain at your service

4
Everyone

By on May 5, 2021

Review comment responded on May 15, 2021

Dear guest thank you for your rating, we are happy to understand that you could enjoy most of our services and facilities, do not hesitate to share the opportunity areas, we are always working to improve our resort. regards

5
Partner Couples

The food was absolutely incredible. Very nice staff and great amenities! I would recommend staying here to anyone!

By on Mar 25, 2021

Review comment responded on Mar 30, 2021

Dear guest We appreciate your opinion and objectivity, please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offering truly remarkable experiences in our guests. We thank you on behalf of our team and Management. Once again, thank you for taking the time to write a review. We wish you all the very best in the future and we hope to see you soon again. I remain at your service

5
Partner Couples

Beach, location, atmosphere, nice people, shows, and bars

By on Feb 28, 2021

Review comment responded on Mar 4, 2021

We are honored for your words, we are going to continue working to offer the best experience with our team members. regards

4
Everyone

By on Feb 27, 2021

Review comment responded on Mar 10, 2021

Dear Guest, Thank you for sharing your rating with us, as you know we are always working to improve the areas we hope you can share more details about the opportunity areas. regards

5
Everyone

By on Feb 7, 2021

Review comment responded on Feb 23, 2021

Thank you for your rating, we are happy to see that you enjoyed your stay with us.

5
Family

The staff were awesome never wanted for anything the pools were always clean

By on Oct 23, 2020

Review comment responded on Oct 26, 2020

Dear Guest Thank you for your motivating words, we are sharing this with our team. we hope to see you soon again. regards from Cozumel

4
Partner Couples Friends

We where ther September 4th-11th 2020 and I think due to COVID they where a little under staffed so the grounds where messy. And they said the food selection was very limited. Same breakfast menu every day. The staff that was there was great and friendly.

By , from Denver on Oct 11, 2020

Review comment responded on Oct 12, 2020

Hello Mr. Adam We apologize for this and we are improving these areas and we hope to see you soon after this covid situation.

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