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Recent guest reviews

Great ocean swims n views. Food is good as well. Authentic!

Welcome gift and staff attention from the very start. Amazing views and facilities. Walk out and snorkel in calm waters. Pool side service and delicious included breakfast. Great if you enjoy a smaller resort. Would re- visit in a second! Highly recommend!!

The best service i had in my life. Carlos was a good barmen. we liked that we had everything in one place.

Love the recent upgrades. We stay here each time we come to Cozumel.

The best part of this hotel is the fantastic view of the ocean. For the most part, it was clean and quiet, too, except for the first night our next door neighbors were talking loudly on their balcony until midnight and we could easily hear their conversation in our room while we were trying to sleep. Also, that first night, some construction on the floor above us was still being done until 9:30 pm. Road noise is quite loud, too. They put us up in the new Hotel B Unique section on the 4th floor, so we were excited about getting one of their new rooms with a great balcony - even though I booked an ocean-view deluxe in the older Hotel B section of the resort. The room was just ok. The shower was good, but the water didn't drain well and there was standing water even after a short shower. The bathroom sink had the faucet too close to the edge of the sink, so your hands bumped the side of the sink when washing them. One of the reading lights next to the bed had a short and only worked sometimes. This was our 4th trip to Hotel B and from our previous 3 visits, we recall the breakfasts were pretty good, but the service was slow and not very welcoming. This time the service was much better, but they had buffet breakfast Thursday through Sunday and it wasn't that good. They also allow room service for breakfast for one time during your stay, so we tried that, and that food had totally cold eggs, but a decent fruit plate. We may end up skipping breakfast next time we come back.

Very bad!!!!!! Not friendly, bad service, not loyalty. We didn’t get the room we ordered, they tried to lay about it

Private clean excellent staff good snorkeling on property good food

Beautiful spot and great for snorkeling. It never felt crowded and we could always find a seat on the beach or pool. Staff are friendly and helpful and the restaurant is very good. The rooms are clean and charming but wish it had a mini fridge. We did know about the construction and most days it wasn't bad but one day it was very loud with a generator running all day just outside our room. Otherwise its a nice quiet location a short cab ride to town.

Try relaxing rooms were clean the staff was always willing to help.

The property is always clean and the food is pretty good. I assumed the construction of the addition would have been completed by now but it wasn't done. The noise was irritating and I didn't understand why they haven't rebuilt the dock/ladder. The day passes have increased in price by a lot and that has cut down on the number of non-hotel guests at the pool. Location and snorkeling are awesome.

Ocean view perfect. Staff friendly and helpful. Food ok

we loved it, especially the yoga every morning. Restaurant was very nice although pool service was somewhat lacking. Snorkeling was great as was the pool and Jacuzzi. The construction next door was quite annoying but it is what it is and will hopefully be over by the end of the year and will add a lot to the hotel. We would probably not stay there again till it was done ...

Great as usual. Been staying here for years , good staff foods great and just beautiful.

Love Cozumel! Hotel B is on the north end of the island which is more quiet. We love it!

Staff was helpful... restaurant staff a different story. Omar was great but the other waiters acted like we were bothering them. The food was reasonably priced and good for the most part. A very enjoyable time!

Jump from the jacuzzi to the ocean. Drink poolside or sit at the restaurant and look at the ocean. This place was phenomenal, can’t wait to see it when the addition is completed!

Playa San Juan km 2.5 Highway Cozumel QROO

Hotel highlights

  • Free local cuisine breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Zona Hotelera Norte, Hotel B Cozumel is 1.6 mi (2.6 km) from Cozumel Country Club and Golf Course and within a 10-minute drive of other popular attractions like Punta Langosta Pier. This 45-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a spa tub.


Dining

Start your day off right with a free local cuisine breakfast, served each morning from 7 AM to 11 AM. Enjoy a leisurely bite to eat at El Costeñito Bistro, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

Hotel B Cozumel's 45 rooms are individually decorated and provide coffee makers, free local calls, and safes. 40-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. In-room massages are available.


Property features

Guests staying at Hotel B Cozumel enjoy an outdoor pool, a spa tub, and free WiFi in public areas. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include coffee/tea in a common area, a library, and free newspapers.

Room options

Jungle View Room

2 Double Beds | Sleeps 4

Jungle View, 1 Double Bed

1 Queen Bed | Sleeps 2

Ocean Front Room

2 Double Beds | 1 Double Bed | Sleeps 4

Deluxe Room

2 Double Beds | 1 King Bed | Sleeps 2

Guest reviews for Hotel B Cozumel

Everyone (18) Couples (45) Family (9) Friends (11) Other (3)
4
Everyone

Great ocean swims n views. Food is good as well. Authentic!

By on Apr 28, 2021

Review comment responded on Apr 28, 2021

Dear Guest: I appreciate your review. It makes me very happy to read that your stay was very satisfactory and that our restaurant and dishes were to your complete satisfaction. I would be very happy to see you again, I am sure that your next stay will be the same or better than your last visit. Come back whenever you want, here we will welcome you with open arms. Best regards Suamy Ruiz General Manager

5
Partner Couples

Welcome gift and staff attention from the very start. Amazing views and facilities. Walk out and snorkel in calm waters. Pool side service and delicious included breakfast. Great if you enjoy a smaller resort. Would re- visit in a second! Highly recommend!!

By on Mar 25, 2021

Review comment responded on Mar 28, 2021

Dear Guest: Thank you very much for sharing your experience in our property. I will gladly share your comment with all the staff, I am sure they will be very happy to know that your warmth and service were very good. I hope I have the pleasure of seeing you very soon in this beautiful destination, I would love to receive you again. Kind regards Suamy Ruiz

5
Family

The best service i had in my life. Carlos was a good barmen. we liked that we had everything in one place.

By on Feb 9, 2021

Review comment responded on Feb 11, 2021

Dear Guest: Thank you very much for your review, I am very happy to read that your experience with us was very pleasant. I hope to have the pleasure of seeing you again. regards Suamy Ruiz General Manager

5
Everyone

By on Mar 25, 2020

Review comment responded on May 12, 2020

Thank you very much for leaving us your valuable qualification. We hope to receive you again. regards Front Desk Manager

5
Everyone

By on Mar 16, 2020

Review comment responded on May 12, 2020

Dear Guest: Thank you very much for taking a few minutes and letting us know your rating. We hope to see you very soon. best regards Marisol Zapata

5
Partner Couples Friends

Love the recent upgrades. We stay here each time we come to Cozumel.

By on Mar 8, 2020

2
Everyone

By on Jan 30, 2020

Review comment responded on Jan 30, 2020

Dear Guest: Thank you very much for your rating. best regards Marisol Zapata Front Desk Manager

4
Partner Couples

The best part of this hotel is the fantastic view of the ocean. For the most part, it was clean and quiet, too, except for the first night our next door neighbors were talking loudly on their balcony until midnight and we could easily hear their conversation in our room while we were trying to sleep. Also, that first night, some construction on the floor above us was still being done until 9:30 pm. Road noise is quite loud, too. They put us up in the new Hotel B Unique section on the 4th floor, so we were excited about getting one of their new rooms with a great balcony - even though I booked an ocean-view deluxe in the older Hotel B section of the resort. The room was just ok. The shower was good, but the water didn't drain well and there was standing water even after a short shower. The bathroom sink had the faucet too close to the edge of the sink, so your hands bumped the side of the sink when washing them. One of the reading lights next to the bed had a short and only worked sometimes. This was our 4th trip to Hotel B and from our previous 3 visits, we recall the breakfasts were pretty good, but the service was slow and not very welcoming. This time the service was much better, but they had buffet breakfast Thursday through Sunday and it wasn't that good. They also allow room service for breakfast for one time during your stay, so we tried that, and that food had totally cold eggs, but a decent fruit plate. We may end up skipping breakfast next time we come back.

By , from Madison on Jan 27, 2020

Review comment responded on Jan 30, 2020

Dear Guest: Thank you very much for sharing your review with us, it is always very important to know the opinion of our guests. Thank you for your observations each of them will be taken into account to give an improvement. We love knowing that your stay was good and that you already consider us to return to this beautiful destination, you will always be welcome. I invite you to follow our social networks to meet future events and promotions. best regards Marisol Zapata Front Desk Manager

1
Friends

Very bad!!!!!! Not friendly, bad service, not loyalty. We didn’t get the room we ordered, they tried to lay about it

By on Jan 20, 2020

Review comment responded on Jan 30, 2020

Dear Guest: Thank you very much for your time and share your experience, first of all I want to apologize for the misunderstanding that may have arisen with your reservation We do not know what could happen, but do not doubt that there will be a platform with all the equipment to avoid these bad I hope to see you very soon and change this first impression. cordial greetings Marisol Zapata Front Desk Manager

4
Friends

Private clean excellent staff good snorkeling on property good food

By on Jul 31, 2019

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