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Recent guest reviews

Staff were great and eager to get please guest. Would greatly recommend and will Be back to stay there

i paid for a more expensive stay to include breakfast, but upon arrival they said no breakfast was included so i had to pay twice for breakfast. A typical switch and bait with this hotel or orbitz. Shame on you.

We liked the facility, it was clean and the staff was excellent, if I had one complaint it would be that there was no fridges in the rooms, these would have been helpful.

Very nice place for divers especially. Beautiful views from hotel rooms. The staff is very friendly and accommodating. The dive operation is great.

My wife and I have gone to Casa del Mar for the past 10 years. We always appreciate how the staff welcome us and are very responsive to our needs and questions. This year was special. We came in the middle of the COVID pandemic and everything was modified and slowed down to accommodate safety. We were both impressed by how the staff - and this is everyone for the front desk to housekeeping to restaurant staff was friendly, respectful and seemed to go out of their way to make us feel at home. Yes, the accommodations, the restaurant were all just fine as well. A final word on the grounds. It seems to me that Casa del Mar takes special care to curate its gardens that surround the resort and pool area. There are palms, philodendron climbing up the palms, coleus and more. You can stroll through the garden. If you do, you will likely meet up with one of the many iguanas that also finds this wonderful place hospitable.

This is such a well maintained property with a great bar and pool/hot tub and quick access to some lounge chairs/shade a quick walk across the bridge over the road to the water. Great snorkeling right there! Great price. And such GREAT staff willing to help with ANYTHING! Everyone wore masks, and nobody complained about them. They had hand sanitizer at every entrance and exit to the hotel and restaurant. I felt safe(safer than in Minnesota!) and respected. For anyone thinking about going, DO!

This is an excellent facility, the room, food and especially the staff were excellent. Thanks for a great week. John

wonderful staff, simple hotel that is very clean and organized. will be coming back for sure

Close proximity to town, restaurants, dive shops, scooter rentals, and small convenience stores.

I enjoyed my stay at Casa del Mar, and would stay there again. I enjoyed the pool & bar, and especially the proximity of the ocean and the dive shop (Cozumel Marine World).

The staff was very friendly. This is a nice cozy spot if you’re concerned about affordability. The hotel is located within 10 minutes of a lot of activities.

Room was ok. Staff was outstanding. Wifi was horrible. Had to re-enter the password constantly. Very annoying if you are trying to upload dive photos.

The staff was wonderful! It is a very friendly, hospitable hotel.

We've stayed here almost every year for many... and will return again. Each year, we find something new as they are always finding little improvements to the experience. The staff has always been beyond amazing. Not fancy or posh - just real people, reasonable prices, clean/comfortable facilities and a relaxed experience.

Good location. Walkable to shops and restaurants. Rooms very basic but serve the purpose. AC tends to be inconsistent either too hot or too cold. Altogether good value for the money.

Exactly as described, for a great rate per night. Comfortable room, friendly staff, great restaurant, nice pool, not far from the port.

I have never been treated better at any other hotel..The staff hugs you and cannot do more for you anywhere else. Great hotel.

We booked a "standard room" but chose to upgrade for $10 a night. Our room was comfortable and nice. The grounds are lush and beautiful. The hotel is located near diving, restaurants, and walking distance to shopping. At Casa Del Mar, my favorite thing about Casa Del Mar is the restaurant staff, who were super friendly and efficient. The food was very good, but the staff made us feel like family. We went diving with the resort across the street. We had a great dive, the coral reef in Cozumel is extraordinary. A real advantage is that if you are staying at Casa Del Mar, you get free access to Nachi-cocom beach, which is the best beach club on the island. Very good shrimp! This hotel is a very good value! I would stay here again and again.

We were treated like family during our stay at the Casa del Mar. My room was always cleaned and well stocked. The staff went out of their way to help in any situation that arose . I will be definitely be returning.

Carretera a Chankanaab km 4 Cozumel QROO

Hotel highlights

  • Onsite dining
  • Marina
  • Private beach
  • Outdoor pool

Stingray Beach is within a mile (2 km) of Casa del Mar Cozumel Hotel & Dive Resort, and other popular sites like Palacio Municipal are within a couple of miles (3 km). This 97-room, 3-star hotel welcomes business and leisure travelers with a private beach, a marina, and a restaurant.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

All 97 recently renovated accommodations feature a separate bedroom. Guests can enjoy cable TV and stay connected with WiFi. Other standard amenities include safes and phones.


Property features

Guests of Casa del Mar Cozumel Hotel & Dive Resort have access to a private beach, a marina, and an outdoor pool. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this beach hotel include WiFi in public areas, a spa tub, and an outdoor tennis court.

Room options

Superior Room, Balcony, Garden View

2 Double Beds | 1 King Bed | Sleeps 4

Deluxe Cabin, Kitchenette, Garden Area

2 Double Beds | 1 King Bed | Sleeps 4

Superior Room (Up to 5 days of boat diving!)

1 King Bed | 2 Double Beds | Sleeps 2

Standard Room

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Casa del Mar Cozumel Hotel & Dive Resort

Everyone (21) Couples (45) Family (22) Friends (11) Other (17)
5
Everyone

By on Sep 2, 2021

5
Family

Staff were great and eager to get please guest. Would greatly recommend and will Be back to stay there

By on Jul 1, 2021

1
Family

i paid for a more expensive stay to include breakfast, but upon arrival they said no breakfast was included so i had to pay twice for breakfast. A typical switch and bait with this hotel or orbitz. Shame on you.

By on Jun 17, 2021

5
Family

We liked the facility, it was clean and the staff was excellent, if I had one complaint it would be that there was no fridges in the rooms, these would have been helpful.

By on Apr 5, 2021

5
Family

Very nice place for divers especially. Beautiful views from hotel rooms. The staff is very friendly and accommodating. The dive operation is great.

By on Mar 30, 2021

5
Partner Couples

My wife and I have gone to Casa del Mar for the past 10 years. We always appreciate how the staff welcome us and are very responsive to our needs and questions. This year was special. We came in the middle of the COVID pandemic and everything was modified and slowed down to accommodate safety. We were both impressed by how the staff - and this is everyone for the front desk to housekeeping to restaurant staff was friendly, respectful and seemed to go out of their way to make us feel at home. Yes, the accommodations, the restaurant were all just fine as well. A final word on the grounds. It seems to me that Casa del Mar takes special care to curate its gardens that surround the resort and pool area. There are palms, philodendron climbing up the palms, coleus and more. You can stroll through the garden. If you do, you will likely meet up with one of the many iguanas that also finds this wonderful place hospitable.

By on Feb 24, 2021

5
Partner Couples

This is such a well maintained property with a great bar and pool/hot tub and quick access to some lounge chairs/shade a quick walk across the bridge over the road to the water. Great snorkeling right there! Great price. And such GREAT staff willing to help with ANYTHING! Everyone wore masks, and nobody complained about them. They had hand sanitizer at every entrance and exit to the hotel and restaurant. I felt safe(safer than in Minnesota!) and respected. For anyone thinking about going, DO!

By on Feb 23, 2021

5
Friends

This is an excellent facility, the room, food and especially the staff were excellent. Thanks for a great week. John

By , from Midlothian, Texas on Aug 17, 2020

Review comment responded on Aug 18, 2020

Dear guest, Greetings from Cozumel! Thank you for your recent and positive review you have shared through this media. We are glad to know that you had a great week at Casa del Mar Cozumel Hotel & Dive Resort. We will be happy to see you again and make your next visit more enjoyable. Stay safe, see you soon! Sincerely, Iliana López Public Relations & Customer Service Casa del Mar Cozumel Hotel & Dive Resort

5
Partner Couples

wonderful staff, simple hotel that is very clean and organized. will be coming back for sure

By , from oklahoma on Jul 14, 2020

Review comment responded on Jul 14, 2020

Dear Guest, Thank you for your preference and for your comments. We are glad to know that you had a great stay at home. We look forward to seeing you again in a near future. Kind regards, Iliana López Casa del Mar Cozumel Hotel & Dive Resort

4
Everyone

Close proximity to town, restaurants, dive shops, scooter rentals, and small convenience stores.

By on Dec 21, 2019

Review comment responded on Dec 21, 2019

Dear guest, First of all, thank you for your preference in choosing Casa del mar as your hotel destination, on the other hand, thank you for sharing your review through this media We hope to see you again in a near future and make your next visit more enjoyable. Have a happy holidays!! Sincerely, Iliana López Casa del Mar Cozumel Hotel & Dive Resort Public Relations & Customer Service

Casa del Mar Cozumel Hotel & Dive Resort

Carretera a Chankanaab km 4, Cozumel, QROO 77600
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