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Recent guest reviews

Exceeded expectations

The door is always locked, including before you check in. Don’t get the locked door in this small town. Didn’t appear to be a dangerous or otherwise troubled area. It makes the whole experience very cold and distant

Clean room, nice staff, and the to go breakfast was a very nice touch to a great stay.

Convenient location near the highway, Good breakfast and friendly staff. and also dog friendly facility.

Clean and nicely maintained. The desk staff member greeted us promptly and made is feel welcome. The bed was comfortable and the room was quiet. We were disappointed that the hot tub was out of service.

Great place, perfect location and amenities. I’ve been there twice and will go back again.

Huge room And comfy bed and seating area ....breakfast was the best... enjoyed the pool area and fitness room also

Nothing because the booking was done by error and I could not make it to the motel as it is over 2000 miles away. I’m sure the motel is wonderful I only paid for a room I never got to stay in.

The breakfast was really good. Check in time was 4 pm not 3 pm as advertized. We had to pay $10 extra to get an earlier check in.

Great customer service. Quick and easy. Nice complimentary breakfast. Thank you!

Older hotel but in great condition. Large breakfast area. Great staff. Rooms are nice. Beds are comfy.

The sink was in the room with the bed, not in the bathroom—no privacy for washing.

It felt like being home. Very nice staff and great rooms. We loved everything about it.

Staff is always very friendly! Our room was very clean.

Spicer Dr SE Albany OR

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Phoenix Inn Suites - Albany places you within a short walk of Timber-Linn Memorial Park and within a mile (2 km) of Linn County Expo Center. This 93-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:00 AM.


Rooms

All 93 soundproofed rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include free newspapers, free local calls, and safes.


Property features

Guests of Phoenix Inn Suites - Albany have access to an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Business Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Phoenix Inn Suites - Albany

Everyone (22) Couples (4) Family (16)
4
Partner Couples

Exceeded expectations

By on Aug 9, 2021

Review comment responded on Aug 9, 2021

Thank you for the review! We are happy we were able to exceed your expectations and hope to see you again!

3
Everyone

The door is always locked, including before you check in. Don’t get the locked door in this small town. Didn’t appear to be a dangerous or otherwise troubled area. It makes the whole experience very cold and distant

By on Apr 13, 2021

Review comment responded on Apr 13, 2021

Thank you for your valued feedback we truly appreciate it. We will take this information into consideration. We hope to see you again next time you visit Albany.

5
Everyone

By on Dec 4, 2020

Review comment responded on Dec 5, 2020

Thank you for all the stars! We are pleased to know that you enjoyed your stay with us and hope to welcome you again soon!

5
Everyone

By on Oct 15, 2020

Review comment responded on Oct 16, 2020

We are glad you enjoyed your stay with us. We hope to see you again soon.

5
Family Family

Clean room, nice staff, and the to go breakfast was a very nice touch to a great stay.

By on Oct 13, 2020

Review comment responded on Oct 17, 2020

We are glad you enjoyed your stay and happy are pleased to hear the room was clean and the Grab and Go Breakfast worked out well for you. We hope to see you again soon.

4
Everyone

By on Aug 2, 2020

Review comment responded on Aug 2, 2020

Thank you for the stars! If you have any additional feedback on how we can make your next stay a 5 out of 5 stars stay, please let us know! We hope to welcome you again!

5
Partner Couples Family

Convenient location near the highway, Good breakfast and friendly staff. and also dog friendly facility.

By on Feb 12, 2020

Review comment responded on Feb 12, 2020

Thank you very much for this wonderful review! We're very glad you enjoyed your stay with us! We can't wait to have you back in the near future! Have a great day!

5
Partner Couples Family

Clean and nicely maintained. The desk staff member greeted us promptly and made is feel welcome. The bed was comfortable and the room was quiet. We were disappointed that the hot tub was out of service.

By on Jan 17, 2020

Review comment responded on Jan 18, 2020

We are so happy that you enjoyed your stay with us. We cannot wait to welcome you back the next time you are in town. We are so sorry that the hot tub was down during your stay. It is back up and running and we are so excited that our guests are able to use it again!

5
Everyone

By on Jan 12, 2020

Review comment responded on Jan 12, 2020

Thank you for the Review! We hope you have a great day and very glad you enjoyed your stay here with us! Safe Travels! Always feel free to give us a call for any future reservations! Thank you!

5
Family with small children Friends Family

Great place, perfect location and amenities. I’ve been there twice and will go back again.

By on Oct 22, 2019

Review comment responded on Oct 22, 2019

Thank you for staying with us. We look forward to welcoming you back again soon.

Phoenix Inn Suites - Albany

3410 Spicer Dr SE, Albany, OR 97322
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