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Recent guest reviews

The in room lighting was from a motel n 1950. With all lights on it still looked like a cave.

The room was very clean and walking distance to McDonalds and Tops.

Very good personnel, room was clean and smoke free air. Would definitely recommend this hotel. Thank you

Tv and phone line not working. No discount because we booked thru you. So you get the business but no recourse. After all settled, wasn't going to change room. Dang!

Limited service due to Covid but not their fault. The staff was courteous and helpful. Rooms were clean and spacious with refrigerator and microwave. Small mall with food next to it.

Checking was very quick and easy. Clerk explained everything due to COVID-19. Hotel was nice set on a mountainside beautiful view out our hotel window. Rooms were very nice comfortableHad everything in the room that we needed coffee hairdryer soaps shampoos towels everything was exceptionally good.

Hotel is conveniently located and has a shopping center within walking distance. The property is nice with beautiful rooms and a wonderful indoor pool. The breakfast is more than adequate.

Good location. Room was very clean. Staff excellent in helping with a booking problem.

We can hear a lot- people in the hall and surrounding rooms.

Breakfast was a little disappointing. Hot waffles which I enjoyed. But would have liked some eggs and bacon for protein

There was a hole in the mattress in one of the beds. The towels looked and felt like they had been in use since the place opened. The closet was so shallow the clothes could not hang straight. On one day our room was not serviced at all.

The junior suite was very spacious. The server in the dining room Patty was very pleasant and helpful.

It seemed clean and organized and the staff was great...Room was comfortable too. Lobby was under a bit of construction.

Breakfast was delicious. The tub could have used a better cleaning.

Our room had a great view and was very clean and what we had reserved! Daily service was great, too! Every morning the breakfast had some variations of food, but always plenty of protein and options and well presented. Wonderful experience!

The Large Room was convenient There was easy parking. Having a fridge in the room.

It was serviceable and clean and just what we were looking for.

Do not stay on the first floor of the hotel. The mold and humidity were terrible. The bathroom and closet doors would not close because the wood expanded. Unfixed by the hotel after several requests

Commons Drive Cooperstown NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Located within a 5-minute walk of Bassett Hospital, Best Western Cooperstown Inn & Suites is within a 15-minute stroll of Susquehanna River. This 99-room hotel has an indoor pool, free in-room WiFi, and free self parking.


Rooms

All of Best Western Cooperstown Inn & Suites's 99 soundproofed rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Best Western Cooperstown Inn & Suites have access to an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and express check-out.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Junior Suite, 2 Queen Beds, Refrigerator & Microwave, Annex Building

2 Queen Beds | Sleeps 6

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western Cooperstown Inn & Suites

Everyone (19) Couples (5) Business (1) Family (20)
2
Everyone

The in room lighting was from a motel n 1950. With all lights on it still looked like a cave.

By on Jun 30, 2021

Review comment responded on Jul 1, 2021

Dear Guest, We appreciate that you took the time to make thorough comments about your experience at our hotel so that we can respond to your concerns. I apologize that were unimpressed with our room lightnings. Your feedback is the best way for us to know that action needs to be taken to improve our services at this property. Everything we do is aimed at improving the guest experience, and we obviously let you down. When you’re in the area again, we invite you to try us again. We’ll always be here for you if you need us. Sincerely, Hotel Manager

3
Everyone

By on Jun 26, 2021

Review comment responded on Jul 7, 2021

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

5
Partner Couples

The room was very clean and walking distance to McDonalds and Tops.

By on Jun 4, 2021

Review comment responded on Jun 5, 2021

Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

4
Family

Very good personnel, room was clean and smoke free air. Would definitely recommend this hotel. Thank you

By on May 30, 2021

Review comment responded on Jun 1, 2021

Dear Guest, Thank you for staying at our hotel, commendation about our staff, cleanliness and recommendation. We take pride in our hotel as it is a smoke-free property, making it a desirable destination for them! We strive to provide an outstanding experience to our guests all at a great value and delighted to know we accomplished this while you were here. Furthermore, we look forward to welcoming you back in the future. Please visit us for another peaceful stay. Sincerely, Hotel Manager

1
Family

Tv and phone line not working. No discount because we booked thru you. So you get the business but no recourse. After all settled, wasn't going to change room. Dang!

By on May 30, 2021

Review comment responded on Jun 1, 2021

Dear Guest, Thanks for being a guest at our hotel. Our apologies for all the inconveniences you had with the stay. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you with a good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager

4
Family

Limited service due to Covid but not their fault. The staff was courteous and helpful. Rooms were clean and spacious with refrigerator and microwave. Small mall with food next to it.

By , from Augusta, Me on Oct 19, 2020

Review comment responded on Oct 20, 2020

Dear Don, Thanks for being a guest at our hotel. We appreciate your review and your support & understanding during this tyring times. Due to current COVID-19 pandemic crisis, we are trying our best to make our guest stay as safe as comfortable & make avail of all the amenities & facilities whatever is possible. However, we might have fallen short of your expectations, for which we apologize. We will make up for it next time you visit us. Please visit us again. Sincerely, Hotel Manager

5
Family

Checking was very quick and easy. Clerk explained everything due to COVID-19. Hotel was nice set on a mountainside beautiful view out our hotel window. Rooms were very nice comfortableHad everything in the room that we needed coffee hairdryer soaps shampoos towels everything was exceptionally good.

By on Sep 14, 2020

Review comment responded on Sep 17, 2020

Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m glad you were so satisfied. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. We look forward to serving you again. Sincerely, Hotel Manager

5
Family

Hotel is conveniently located and has a shopping center within walking distance. The property is nice with beautiful rooms and a wonderful indoor pool. The breakfast is more than adequate.

By , from Philadelphia, PA on Aug 7, 2020

Review comment responded on Aug 8, 2020

Dear Sean, Thanks for your exceptionally pleasant comments about our hotel staff, cleanliness, amenities, facilities, convenient location, pool and more. We take real pride in serving guests well and try to make the guest experience as good as possible. I hope you will indeed be able to stay with us again in the future. You will be most welcome. Sincerely, Hotel Manager

5
Everyone

Good location. Room was very clean. Staff excellent in helping with a booking problem.

By , from Burlington, VT on Aug 2, 2020

Review comment responded on Aug 3, 2020

Dear Kathy, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that you liked our friendly staff's hospitality and convenient location. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

5
Family with small children

We can hear a lot- people in the hall and surrounding rooms.

By , from Long Beach on Mar 8, 2020

Review comment responded on Mar 12, 2020

Dear Guest, Thanks for the stay at our hotel. I'm so glad that your overall experience was good. I apologize that you had a bad experience because the room was noisy. Everything we do is aimed at improving the guest experience, and we obviously let you down in some ways. When you’re in the area again, we invite you to try us again. You can expect a much better experience in the future because we’re improving every day. Sincerely, Hotel Manager

Best Western Cooperstown Inn & Suites

50 Commons Drive, Cooperstown, NY 13326
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