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Recent guest reviews

First they informed me that I booked 2 rooms. I didn’t. Orbitz should only be charging my for 1. Second the AC unit in the room didn’t work the whole time 3rd the room was not worth the money spent

I was there 7 days and did not get any maid service. No clean towels or waste basket emptied. Their website said the restaurants were closed but that Starbucks would be open for breakfast. And that you could get room service. None of this was true.

Very nice hotel. Very clean. Staff was great. Rooms were also very nice.

The Hotel was in a good location close to the brewery district and German-Town. The staff was very friendly and helpful. The property was mostly clean.

Close to German Village and great restaurants and theatres.

Great location. Room was mostly bed. Light was dim and the heat unit was really loud when it was running. Service and staff were excellent though.

Great and beautiful hotel! The staff were excellent. We arrived at 10:30am and they allowed us to check in with no extra fee. Thank you!! My only two 'complaints' are that the shades let a lot of light in, and also, the toilet paper is super thin and really rough! It is worse than school TP! :)

This hotel does not match your room request from Orbit to your reservation. The staff is non nonchalant and shows little interest or enthusiasm. While the hotel lobby is impressive the experience ends there. I had a room that had hair from the prior guest, and a lumpy bed not particularly well made. Just a really mediocre hotel

Overall a good experience. I attend a very large sporting event and it was very crowded everywhere in Columbus. Busy days, lots of walking. The highlight of the evening was taking a warm shower and sleeping in a super comfortable bed.

booked as a package and was pleased with the hotel, car and air reservations, thank you

The Westin Columbus was a great hotel in most respects and an average one in others. The staff was welcoming and thorough in taking care of us upon check in. The rooms were a bit disappointing as they are really small compared with most hotels at this price point I've stayed at. The OSU vs. MI game weekend rates had an impact on this I'm sure. We ordered room service in the am and the food was warm. Not a big deal however upon our return in the late evening it was still there but the bed was made...that made no sense to us. Overall, we thought the accommodations were OK for our stay.

Sent my parents away for Christmas present and they loved it and the theater is connected right in the back!

The room was clean and comfortable. The staff was helpful and polite. The only issue that I had with the room was the lack of a refrigerator in the room.

My king room was just big enough for a king bed. The exhaust in bathroom didnt work. The window in room, which faces other brick walls, fell out if the track when I tried to open it. It doesn't stay open either. The tub had lots if other peoples hair all over it, clearly not cleaned. The sink gas soap scum film. Def NOT worth the nearly $300 I paid for room. Movie are over $17 on the tv. The valet parking I REQUIRED fir patrons AND they charge $24 for it!! Valet drivers did NOT touch money I left in car! Very proud.

This is great hotel even for a 1 night stay! The beds are really comfortable and it's not far from the short north!

Great staff. Nice comfortable rooms. In the downtown area, close to nice restaurants and bars.

marvelous lobby with adjoining Thurber's Bar. Floor #3 had very tired carpeting - my room was TINY - no electrical outlet on work table to re-charge iPad. Bath very small, but liked 2-headed shower. Bed SUPER comfy. Windows HORRIBLE - very much in need of cleaning, especially outside.

S High St Columbus OH

Hotel highlights

  • Walking distance to Ohio Theatre and Palace Theatre
  • Free WiFi in public areas
  • Onsite dining
  • Fitness center

Located in Scioto Mile, The Westin Great Southern Columbus is within a 10-minute walk of popular sights such as Ohio Theatre and Palace Theatre. This 189-room, 4-star hotel has a restaurant and a coffee shop/café, along with a gym.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All of The Westin Great Southern Columbus's 189 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes, ironing boards, and desks are other standard amenities.


Property features

At The Westin Great Southern Columbus, guests have access to a gym, free WiFi in public areas, and conference space. Valet parking is available for USD 30 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, express check-in, and express check-out.

Room options

Studio Suite, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for The Westin Great Southern Columbus

Everyone (11) Couples (27) Business (13) Family (7) Other (11) Friends (5)
2
Partner Couples Business Business

First they informed me that I booked 2 rooms. I didn’t. Orbitz should only be charging my for 1. Second the AC unit in the room didn’t work the whole time 3rd the room was not worth the money spent

By on Oct 16, 2021

3
Everyone

I was there 7 days and did not get any maid service. No clean towels or waste basket emptied. Their website said the restaurants were closed but that Starbucks would be open for breakfast. And that you could get room service. None of this was true.

By on Aug 16, 2021

5
Everyone

By on Apr 3, 2021

Review comment responded on Apr 16, 2021

We appreciate your feedback! Thank you for staying us.

5
Everyone

Very nice hotel. Very clean. Staff was great. Rooms were also very nice.

By on Nov 11, 2019

5
Everyone

By on Oct 7, 2019

5
Everyone

By on Jun 21, 2019

Review comment responded on Jul 7, 2019

Thank you for your recent stay with us.

4
Partner Couples

The Hotel was in a good location close to the brewery district and German-Town. The staff was very friendly and helpful. The property was mostly clean.

By , from Pittsburgh, PA on Apr 22, 2019

Review comment responded on May 1, 2019

Thank you for your review!

4
Business Business

Close to German Village and great restaurants and theatres.

By on Apr 12, 2019

Review comment responded on Apr 13, 2019

Thank you for your recent stay and comments. We look forward to seeing you again soon.

4
Everyone

Great location. Room was mostly bed. Light was dim and the heat unit was really loud when it was running. Service and staff were excellent though.

By on Jan 28, 2019

Review comment responded on Jan 31, 2019

Thank you for sharing your experience with us. We will most certainly look in to getting that unit looked at so the next time you come, your stay will be more enjoyable.

5
Everyone

Great and beautiful hotel! The staff were excellent. We arrived at 10:30am and they allowed us to check in with no extra fee. Thank you!! My only two 'complaints' are that the shades let a lot of light in, and also, the toilet paper is super thin and really rough! It is worse than school TP! :)

By , from CA on Oct 31, 2018

Review comment responded on Nov 2, 2018

Thank you so much for your wonderful review! We here at The Westin Great Southern strive to great service. We are glad you enjoyed your stay and hope to see you again!

The Westin Great Southern Columbus

310 S High St, Columbus, OH 43215
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