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Recent guest reviews

Generally nice rooms and good service. Breakfast was not the best. Some construction going on so it will likely be even nicer in future.

Hi

The property was amazing first time staying at this location.

Great location, friendly staff, comfy bed and pillows

Hotel does not give IHG Rewards points when you book through a 3rd party booking tool like Orbitz. They're basically telling you to use Orbitz to search for the hotel you want, but then you have to book directly with the hotel if you want the points

Very disappointed pool was closed kids disappointed

Very clean and modern room, breakfast was great. Only complaint is that I booked a king bed room online but they were out so we had two queens instead.

This hotel worked for our purpose: clean room, decent staff, OK breakfast. Nothing stood out as a reason to come back but it worked for our needs.

Large sized room with large walk in shower. King sized bed was comfortable but I didn’t like the pillows. They were very squishy. The room has tiled entry and bathroom making the room echo somewhat. Breakfast was average.

Hotel was nice and conveniently located near restaurants and activities.

Clean and spacious room. Very comfortable. Nice staff and accommodating. Close to I-71 and all sorts of shopping and eating places. Only negative is the price jumping up for home game weekend, but what ya gonna do about that :)

Everything was clean and gorgeous. We had a great stay. We're going to bring the kids back for the water park.

Rooms, pool, entire hotel was top notch. Free breakfast was very good. Only negative was the indoor water slide was never open???

Great hotel! Pool was fantastic, very modern feel to the hotel. Employees were very friendly and helpful. Would Definetly stay here again.

Orion Pl Columbus OH

Hotel highlights

  • Close to Polaris Fashion Place
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Polaris, Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel is within a mile (2 km) of sights such as Polaris Fashion Place and Magic Mountain Fun Center. This 104-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 104 rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.


Property features

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel features an indoor pool, a lazy river, and a children's pool. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include a gym, free WiFi in public areas, and a spa tub.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

Everyone (7) Couples (3) Business (1) Family (6)
5
Family

Generally nice rooms and good service. Breakfast was not the best. Some construction going on so it will likely be even nicer in future.

By on Aug 10, 2021

Review comment responded on Sep 28, 2021

Thank you for choosing to stay with us! We appreciate your feedback and look forward to seeing you again!

5
Everyone

Hi

By on May 29, 2021

Review comment responded on Jun 18, 2021

Thank you for your kind review! We look forward to hosting you again!

5
Family with small children Family

The property was amazing first time staying at this location.

By on Apr 12, 2021

5
Family

Great location, friendly staff, comfy bed and pillows

By , from Cleveland on Aug 15, 2020

Review comment responded on Aug 22, 2020

Thank you for your response! We are glad you had a comfortable stay with us and I am happy that our staff treated you well :) Come visit us again soon!

3
Everyone

Hotel does not give IHG Rewards points when you book through a 3rd party booking tool like Orbitz. They're basically telling you to use Orbitz to search for the hotel you want, but then you have to book directly with the hotel if you want the points

By , from Westerville, OH on Jul 31, 2020

Review comment responded on Aug 9, 2020

Good afternoon Ken, I am so sorry you had trouble using your rewards membership during your stay. We recommend contacting the hotel directly if you have questions regarding reward memberships for your future stays. Have a great day!

4
Family with small children

Very disappointed pool was closed kids disappointed

By on Nov 10, 2019

Review comment responded on Nov 11, 2019

We were sorry it was down for your stay. We hope you will revisit when we are done with our remodel!

4
Partner Couples Family

Very clean and modern room, breakfast was great. Only complaint is that I booked a king bed room online but they were out so we had two queens instead.

By on Oct 9, 2019

Review comment responded on Oct 9, 2019

Thank you for your feedback. We appreciate you. We are pleased you enjoyed your stay and found us to have clean rooms. We take a lot of pride in our hotel. Come back and visit us anytime. Thank you. Sincerely, Donna Selby General Manager

5
Everyone

By on Oct 5, 2019

Review comment responded on Oct 5, 2019

Thank you for the outstanding review. We appreciate you. We are pleased you enjoyed your stay with us. Come back and visit us anytime. Thank you. Sincerely, Donna Selby General Manager

4
Everyone

By on Jun 16, 2019

Review comment responded on Jun 16, 2019

Thank you for your feedback. We appreciate you. We will work on receiving a 5 Star Rating on a return visit. Please allow us to assist you. Come back anytime. Thank you. Sincerely, Donna Selby General Manager

5
Everyone

By on Nov 7, 2018

Review comment responded on Nov 7, 2018

Thank you for choosing to stay with us. We love the Awesome 5 Star Rating you awarded us with. Come back and visit us anytime. Thank you. Sincerely, Donna Selby General Manager

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

8670 Orion Pl, Columbus, OH 43240
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