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Recent guest reviews

The staff was very helpful and nice. The hotel was so clean and had a very nice clean smell. The history of the area is amazing. I will definitely go back!

Centrally located to everything we wanted to do. The room was a comfortable size and a great value.

The front desk employees were very friendly but with covid nothing was explained to my friend when she spoke to a male at the front desk prior.

I thought the staff was very attentive and quick to respond to request

I liked that the pool had a hot tub and the water in the pool wasn’t cold. Also the people that worked at the bistro were very friendly.

Some of the staff were rude and condescending. They told me my Marriott points wouldn’t accrue because I booked through a third party but they did apply.

For breakfast included to the package I had to go back and forth for getting a "green voucher" which was missed upon check in. 2 different types of hair at the bathroom wall from previous customers. Windows are leaking. Non clear valet parking labelling exacerbated with one way roads around.

I didn't put l like the visible repairs on the ceiling in my room but everything was great.

Loved that it was just a block away from our meetings! Nice hotel and friendly staff.

The price was a little high for the room. The room was a generic decent hotel room, but no Netflix available, no free breakfast; all for about $75 more expensive than the residence inn. it was a very clean place with wonderful staff, just not worth the extra money for less amenities.

Went to Columbus for the Ohio State football game. Location was perfect, easy to walk to the event and local areas. Room was not cleaned for multiple days of our stay. This occurred even after informing the front desk of the fact on the 2nd day around 3pm. Returned to room after game at 2am and still not cleaned. On Sunday room again was not cleaned upon returning at 530pm. Had to inform a cleaning staff on the floor of this. They happily started on room right away.

Perfect location to a dynamic downtown! In and Out Valet service was excellent. Workout room was just right, great visit.

Did not have a good night of sleep. Heater was very noisy. It was going on and off the whole night. Noise from the door of next room closing was very loud.

I made this reservation for 6 of our team members who were there for a meeting. Feedback included overwhelming agreement that the beds were terribly uncomfortable and old - permanent impressions where body would be. Also, the hotel was under construction, which we did not know when booking. One of our team members said it sounded like they were working around the clock as the sound of hammers was constant. Final comment was that personnel at front desk were rather rude and there was a bit of confusion about the need for a credit card at check in even though the room had been paid through the online travel service.

I would highly recommend this hotel! Great location, nice sized rooms and very friendly staff. Only bad thing was there isn't an elevator on the main floor to get your cart to your room. I had to walk my luggage up stairs to the floor where the elevators were.

I got a package deal on flights and hotel through this site so the price was better than with other hotels of similar quality. It's a 5 minute walk to the sports arena area and the convention center. Plenty of good restaurants within a 10 minute walk in any direction. The room was clean, no complaints on housekeeping. The windows are pretty small so you don't get much natural light in the room. So I guess that would be the one negative I can think of. They have a small but decently stocked bar with free popcorn.

West Spring Street Columbus OH

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Scioto Mile, Courtyard by Marriott Columbus Downtown is within a 10-minute stroll of sights such as Palace Theatre and Nationwide Arena. This 3-star hotel has 149 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 9 AM.


Rooms

Courtyard by Marriott Columbus Downtown's 149 rooms provide microwaves, coffee makers, and free weekday newspapers. Guests can expect 32-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Guests of Courtyard by Marriott Columbus Downtown have access to an indoor pool, a gym, and a spa tub. Valet parking is available for USD 28 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Courtyard by Marriott Columbus Downtown

Everyone (6) Business (6) Couples (10) Family (8) Friends (3) Other (4)
5
Everyone

By on Mar 16, 2021

Review comment responded on Mar 29, 2021

Thank you for your review! See you next time.

5
Family

The staff was very helpful and nice. The hotel was so clean and had a very nice clean smell. The history of the area is amazing. I will definitely go back!

By on Feb 27, 2021

Review comment responded on Mar 9, 2021

Thank you for staying with us! We hope to see you again on your next trip to Columbus!

5
Partner Couples

Centrally located to everything we wanted to do. The room was a comfortable size and a great value.

By , from Cincinnati on Oct 5, 2020

2
Everyone

By on Sep 29, 2020

2
Everyone

The front desk employees were very friendly but with covid nothing was explained to my friend when she spoke to a male at the front desk prior.

By on Sep 20, 2020

5
Family

I thought the staff was very attentive and quick to respond to request

By on Mar 2, 2020

Review comment responded on Mar 9, 2020

Thank you for staying at the Courtyard Columbus Downtown. Hope to see you on your next trip to Columbus.

5
Partner Couples Family

By , from Pittsburgh, PA on Jan 6, 2020

Review comment responded on Jan 6, 2020

Thank you for staying at the Courtyard Columbus Downtown.

5
Family

I liked that the pool had a hot tub and the water in the pool wasn’t cold. Also the people that worked at the bistro were very friendly.

By on Jan 5, 2020

Review comment responded on Jan 6, 2020

Thank you for your review. We hope to see you on your next trip to Columbus.

3
Everyone

Some of the staff were rude and condescending. They told me my Marriott points wouldn’t accrue because I booked through a third party but they did apply.

By on Nov 25, 2019

Review comment responded on Nov 25, 2019

Thank you for staying at the Courtyard Columbus Downtown. I apologize you felt that our front desk staff was being rude and condescending to you when explaining Marriott Bonvoy's policies. Marriott has told us to let guests know that points will not be received if you book through a third party. I'm glad to hear that you did indeed get them. Warm Regards.

3
Family with small children

For breakfast included to the package I had to go back and forth for getting a "green voucher" which was missed upon check in. 2 different types of hair at the bathroom wall from previous customers. Windows are leaking. Non clear valet parking labelling exacerbated with one way roads around.

By on Nov 1, 2019

Review comment responded on Nov 1, 2019

I'm so sorry to hear about your stay and the issues in your rooms. I will ensure we address these concerns with our housekeeping department. Hope this doesn't sway your decision to stay with us in the future.

Courtyard by Marriott Columbus Downtown

35 West Spring Street, Columbus, OH 43215
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