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Recent guest reviews

Ok

They were great !

Everything was good . I wish the bathroom had fan because it gets steamy. The housekeeper came in room only knocking once. We didn’t ask who because we had family on same floor. When my mother stated she didn’t give her a chance she got smart. We reported her to find out it was not her first complaint

Took 45 minutes to check in. Yes, 45 minutes of standing in line.

customer service horrible. i waited 10 minutes for front desk get off the phone. then she was rude

The bed was a bit too soft for my back. Other than that the room was great.

Cleanliness. Friendly staff. Breakfast A-OK! We would suggest a better pillow! Too soft. Air Vonditioning system is loud, ears hum when it goes off. Quiet cool? All in all would definitely come back to this hotel. Jim n Pam Harper

Closeness to Ft Jackson, excellent room size, newly remodeled rooms and breakfast area.

Hallways were dirty carpets. Rooms were pretty good. The rooms are very austere.

Nice location with large room and great breakfast

It was very clean and comfortable. I would most definitely recommended to family and friends.

just what we needed, let us check in early with a crying baby, and the breakfast is great!

Friendly staff. Tub did not drain and almost no toilet paper in bathroom. Breakfast was good and pool looked very nice.

Nice hotel friendly staff. Excellent breakfast. Rooms were good sized.

We have stopped here several times while on our family trips up north. Every experience at this Holiday Inn Express has been excellent. The staff is super friendly and accommodating, the hotel is quiet, and the hot breakfast is great. I would recommend this hotel any time.

I really had nice stay and fun in this hotel and I can recommend one who's near to forth Jackson to consider this hotel.

Garners Ferry Rd Columbia SC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Columbia-Fort Jackson, an IHG Hotel places you within a mile (2 km) of Columbia VA Health System and William Jennings Bryan Dorn Veterans Affairs Medical Center. This 100-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free buffet breakfast is included with your stay.


Rooms

All of Holiday Inn Express & Suites Columbia-Fort Jackson, an IHG Hotel's 100 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, free local calls, and safes are also standard.


Property features

At Holiday Inn Express & Suites Columbia-Fort Jackson, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, Accessible, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 3

Suite, 2 Bedrooms, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Columbia-Fort Jackson, an IHG Hotel

Everyone (12) Business (1) Couples (5) Family (13) Other (2)
3
Partner Couples

Ok

By on Oct 4, 2021

5
Family

They were great !

By , from Salem on Sep 17, 2021

4
Family Family

Everything was good . I wish the bathroom had fan because it gets steamy. The housekeeper came in room only knocking once. We didn’t ask who because we had family on same floor. When my mother stated she didn’t give her a chance she got smart. We reported her to find out it was not her first complaint

By , from Marietta, GA on Aug 18, 2020

1
Everyone

Took 45 minutes to check in. Yes, 45 minutes of standing in line.

By on Mar 3, 2020

4
Everyone

By on Nov 16, 2019

Review comment responded on Nov 18, 2019

Good Morning, Thank you for your feedback! We are always looking for ways to improve! Have a great week!

2
Friends Family

customer service horrible. i waited 10 minutes for front desk get off the phone. then she was rude

By on Sep 6, 2019

Review comment responded on Sep 6, 2019

Good Afternoon, Thank you for the review of our hotel. We are so sorry to see that our front desk agents weren't available and friendly during your stay. I have reported this concerns to our GM and we will be coaching our staff appropriately immediately. Thank you.

4
Family

The bed was a bit too soft for my back. Other than that the room was great.

By on Jul 7, 2019

Review comment responded on Jul 9, 2019

Good Afternoon, Thank you for the review of our hotel! We hope to see you again soon. Thanks!

5
Business Business

Cleanliness. Friendly staff. Breakfast A-OK! We would suggest a better pillow! Too soft. Air Vonditioning system is loud, ears hum when it goes off. Quiet cool? All in all would definitely come back to this hotel. Jim n Pam Harper

By on Jun 18, 2019

Review comment responded on Jun 18, 2019

Hello Jim and Pam, Thank you for the review of our hotel! We are so happy that you enjoyed your stay with us! We hope to see you again soon! Thanks!

5
Family

Closeness to Ft Jackson, excellent room size, newly remodeled rooms and breakfast area.

By on May 5, 2019

Review comment responded on May 6, 2019

Good Afternoon, Thank you for your feedback! We are so happy that you enjoyed our rooms and breakfast! We hope to see you again soon! Thanks!

2
Everyone

By on May 1, 2019

Review comment responded on May 6, 2019

Good Afternoon, Thank you for your feedback. We are sorry to see that you did not enjoy your stay with us. We hope to see you again soon. Thanks!

Holiday Inn Express & Suites Columbia-Fort Jackson, an IHG Hotel

7329 Garners Ferry Rd, Columbia, SC 29209-2110
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