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Recent guest reviews

Checked in late after driving all day. The room was in poor shape. Stains on the walls, dried “things” on the walls, mold in bathroom, dirty sheets, and missing smoke detector. We had friends traveling with us and their room was just as bad with trash left behind.

Great value for the price. Rooms were clean but need updating. Water damage on wall by shower. Tub needs replacing. Lots of patched water damage on ceiling. The bar for hanging clothes was pulled out of the wall. Maintenance promptly fixed it. Staff was great!

Coffee breakfast and short elevator trips safe 24 hrs

Convenient location. Comfortable room. Good value for the rate.

Location was good because it was close to the major highways, but the rooms were small . The amenities in the room was poor and the room was not inviting, the air conditioning was horrible. The windows covering was sheer and you can stand in the parking lot see in the room.

My phone was dead. One of the employees tried his own charge to try and help. He went above and beyond!

The staff was awesome& the price was great. The property is old & needs updating. One of the rooms I had the door to the hallway didn’t even cover the entire doorway. You could see inside the from over the top of the door. Hot water in my room was not very good & the hotter the water the less the pressure.

I've stayed here before (didn't realize it when I booked it). My husband and I were in town visiting our daughter. Our stay was uneventful, the staff was friendly, and the room was clean.

Room had a terrible odor. Also pool was across the parking lot next to the highway

Great hotel for the price! The facility is non smoking which is great. But I can't put my finger on a lingering smell in my room. Very light. But clean. Would recommend!

Encountered 2 different front desk associates that were both extremely rude. I’ve been a frequent traveler for years and I’ve never experienced such lack of professionalism while lodging.

This was a last minute trip, the prices were great, the staff was awesome, and it was a great experience! I would definitely recommend this hotel to anyone traveling in the Columbia Irmo area.

Location is very good. Quite and comfort. Breakfast was excellent!!

Good location and good value for money. Hotels in Columbia are relatively expensive and occasionally sold out.

Unnecessary dead battery. Evening clerk was very nice and efficient and I signed what he asked. However, when we went to leave, our car wouldn't start. Another guest came out and told us he saw a ceiling light on in the rear of the car when he checked in about 11 pm. He stated he gave the information to the night desk clerk and told her the battery would be dead if not turned off. However, we were Never informed, probably because we were never asked the car make and/ or license number. Luckily we had AAA, who came out after about an hour, evaluated a dead battery (surprise!) and we had to purchase and install a new battery before we could continue our trip. Not happy guests! Yes, we left the light on, but receiving the information would have saved considerable time and money!,

The best part of our stay was Beverly at the front desk. She was very kind and accommodating. The scuffed walls and doors throughout the building were not appealing. The location is not in a great part of town. There were a group of seniors living there temporarily due to their retirement home fire which was completely understandable. However, the urine smell in the hallway was unacceptable. When we pulled into parking lot, there were signs posted everywhere that they were not responsible for items stolen from your vehicles. We immediately did not feel safe. If we could have gotten availability somewhere else we would have. We would not stay here again.

Not a bad stay for 1 night. Overall condition of the hotel is below average and could use some TLC. Bed was comfortable and room was clean. Friendly staff and breakfast was the usual quick items.

The hotel was very comfortable and I would stay again.

The hotel was clean and the staff was friendly. Bed was soft and everything in the room was in working order.

Bush River Rd Columbia SC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Located within a leisurely stroll of Three Rivers Greenway, Comfort Inn Columbia - Bush River is within a few miles (5 km) of Riverbanks Zoo and Garden. This 96-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

All of Comfort Inn Columbia - Bush River's 96 rooms are individually decorated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other standard amenities include ironing boards and desks.


Property features

Comfort Inn Columbia - Bush River features free WiFi in public areas, a business center, and a seasonal outdoor pool. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include coffee/tea in a common area, express check-out, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn Columbia - Bush River

Everyone (10) Couples (14) Business (6) Family (9) Other (3)
1
Friends

Checked in late after driving all day. The room was in poor shape. Stains on the walls, dried “things” on the walls, mold in bathroom, dirty sheets, and missing smoke detector. We had friends traveling with us and their room was just as bad with trash left behind.

By on Jun 15, 2021

Review comment responded on Jun 15, 2021

We would like to apologize for falling short and we will address the issues with housekeeping Department to maintain the level of service. Your feedback is very important to us that helps with our continuing efforts to provide excellent service and a great stay.

4
Partner Couples Family

Great value for the price. Rooms were clean but need updating. Water damage on wall by shower. Tub needs replacing. Lots of patched water damage on ceiling. The bar for hanging clothes was pulled out of the wall. Maintenance promptly fixed it. Staff was great!

By on Mar 18, 2021

Review comment responded on Mar 18, 2021

Thank you for taking the time to complete our survey. We will definitely use the feedback you have given us on areas we can make improvements on.

4
Partner Couples

Coffee breakfast and short elevator trips safe 24 hrs

By on Nov 22, 2020

Review comment responded on Nov 22, 2020

Thank you for staying with us and giving us your feedback.

4
Everyone

Convenient location. Comfortable room. Good value for the rate.

By , from Cincinnati on Jun 22, 2020

Review comment responded on Jun 27, 2020

Thank you for your feedback on the recent stay with us. We hope you visit us back soon.

1
Partner Couples

Location was good because it was close to the major highways, but the rooms were small . The amenities in the room was poor and the room was not inviting, the air conditioning was horrible. The windows covering was sheer and you can stand in the parking lot see in the room.

By , from GA on May 27, 2020

Review comment responded on May 27, 2020

Thank you for taking the time to complete our survey. We are saddened that we failed to meet your expectations and our team will diligently work to make improvements.

3
Everyone

By on Aug 7, 2019

Review comment responded on Aug 29, 2019

thank you for taking the time to complete the review. We will address your concerns with our team to make improvements.

5
Business Business

My phone was dead. One of the employees tried his own charge to try and help. He went above and beyond!

By on May 17, 2019

Review comment responded on May 19, 2019

Thank you for taking the time to complete our survey. It was a pleasure staying with us and hope you visit us back when coming to Columbia, SC

3
Family Family

The staff was awesome& the price was great. The property is old & needs updating. One of the rooms I had the door to the hallway didn’t even cover the entire doorway. You could see inside the from over the top of the door. Hot water in my room was not very good & the hotter the water the less the pressure.

By on Mar 11, 2019

Review comment responded on Mar 13, 2019

Thank you for taking the time to provide us feedback on your experience so we can make improvements. We will address the issues directly with our teams so we can isolate the issues.

4

good deal

Everyone

I've stayed here before (didn't realize it when I booked it). My husband and I were in town visiting our daughter. Our stay was uneventful, the staff was friendly, and the room was clean.

By , from Summerville, SC on Jun 25, 2018

Review comment responded on Jul 2, 2018

We appreciate you taking the time to complete our survey and staying with us. We will use the information you have provided to make improvements.

2

not the best

Everyone

Room had a terrible odor. Also pool was across the parking lot next to the highway

By on May 11, 2018

Review comment responded on May 17, 2018

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

Comfort Inn Columbia - Bush River

911 Bush River Rd, Columbia, SC 29210-7516
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