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Recent guest reviews

Overpriced. The hotel use to be much nicer, service has really declined from what is use to be!

Loved the unique areas of the building. This building was built in 1906. Originally a bank. The vault is still in place and for our stay, it was the location for a cocktail party. Very, very interesting. We found the room to be a disappointment. Having the shower literally right in the sleeping area was odd, to say the least. NO privacy if curtains were opened...there is an office building right across from the room!! I could see them and they could see me.....all of me! Bathroom, where toilet is located, only had a sunscreen, not a blind. If lights are on in toilet room, then the office across the way ( and I mean not 20 feet from our windows!) got an eye-full!!! Due to staff shortages, you had to request your room to be cleaned and fresh towels set out. This is a problem Nation wide...COVID-19 lockdown has taken it's toll on the hospitality industry. Not the hotels fault.

It was a weird place. No refrigerator because of COVID. The Ledger bar was fine but no wine list. Service was not great and our 2 drinks cost $35. The room shower is out in the open which is kinda sexy but you can’t adjust the water temp without getting wet. Oh and one of the male patrons came in wearing a pink blindfold. There’s a coffee cart in the morning but no breakfast. Overall, it was not a great experience. Very little connection with the staff.

Didn't like the fact there were no microwave or refrigerators in rooms

Wonderful service, great atmosphere, and high quality food & drink.

my stay at the metropolitan 9 was awesome I stayed there for my 40th birthday this past weekend the service was awesome they brought me champagne and cake as a complimentary birthday gift I loved it they upgraded my room to the reserve floor which was awesome I will definitely be staying again

It was nice and a great location close to everything, but a bit overpriced

The reserve floor was nicely done. We enjoyed breakfast.

Beautiful Hotel! The people were great! The food in the restaurant was delicious. The Vault was wonderful with a live Jazz band. I don't write a lot of reviews but this place was so good!

Beautiful hotel. Nicest place I've ever stayed in Cleveland. This hotel was paid for by my company.

Very nice and conveniently close to the Q. Elevators were really fast too

Great location! Staff was great! Lisa at the bar was wonderful and personable.

Nice location- close to stadiums, restaurants and bars . The King room had a weird design as the shower was in the middle of the room.

great ambience and modern hotel room. Staff was friendly and helpful

E 9th St Cleveland OH

Hotel highlights

  • Walking distance to Rocket Mortgage FieldHouse and Progressive Field
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour health club

Located in Gateway District, Metropolitan at The 9, Autograph Collection is within a 5-minute walk of popular attractions such as Rocket Mortgage FieldHouse and Progressive Field. This 4-star hotel has 156 guestrooms and offers a 24-hour gym, free in-room WiFi, and a rooftop terrace.


Dining

The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 156 air-conditioned accommodations feature sitting areas. 55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, safes, and phones are other standard amenities.


Property features

Guests staying at Metropolitan at The 9, Autograph Collection enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 39 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include a business center, express check-out, and an ATM.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Metropolitan at The 9, Autograph Collection

Everyone (14) Couples (10) Family (3) Friends (1)
3
Partner Couples

Overpriced. The hotel use to be much nicer, service has really declined from what is use to be!

By on Sep 29, 2021

3
Partner Couples

Loved the unique areas of the building. This building was built in 1906. Originally a bank. The vault is still in place and for our stay, it was the location for a cocktail party. Very, very interesting. We found the room to be a disappointment. Having the shower literally right in the sleeping area was odd, to say the least. NO privacy if curtains were opened...there is an office building right across from the room!! I could see them and they could see me.....all of me! Bathroom, where toilet is located, only had a sunscreen, not a blind. If lights are on in toilet room, then the office across the way ( and I mean not 20 feet from our windows!) got an eye-full!!! Due to staff shortages, you had to request your room to be cleaned and fresh towels set out. This is a problem Nation wide...COVID-19 lockdown has taken it's toll on the hospitality industry. Not the hotels fault.

By on Aug 10, 2021

Review comment responded on Aug 11, 2021

Thank you for taking the time to provide your feedback from your stay with us. I'm sorry to hear that you were disappointed with our rooms and their layouts. Our property offers many different room layouts, one that may be more suitable for your expectations. Thank you again for providing your feedback.

5
Everyone

By on Apr 13, 2021

Review comment responded on Apr 29, 2021

Thank you for choosing the Metropolitan at the 9 for your recent visit to Cleveland and thank you for leaving this excellent rating. We look forward to welcoming you back again in the near futue.

4
Partner Couples

It was a weird place. No refrigerator because of COVID. The Ledger bar was fine but no wine list. Service was not great and our 2 drinks cost $35. The room shower is out in the open which is kinda sexy but you can’t adjust the water temp without getting wet. Oh and one of the male patrons came in wearing a pink blindfold. There’s a coffee cart in the morning but no breakfast. Overall, it was not a great experience. Very little connection with the staff.

By on Mar 31, 2021

Review comment responded on Apr 6, 2021

Thank you for choosing the Metropolitan at the 9 and taking the time to leave this review. We are sorry to hear you did not have a great experience and hope we are able to provide a better one in the future.

3
Everyone

Didn't like the fact there were no microwave or refrigerators in rooms

By on Mar 26, 2021

Review comment responded on Mar 26, 2021

Thank you for taking the time to leave us this review. We do have microwaves and refrigerators available upon request. If you decide to visit us in the future, please let us know and we can have one sent up to the room.

5
Partner Couples

Wonderful service, great atmosphere, and high quality food & drink.

By on Mar 13, 2021

Review comment responded on Mar 14, 2021

Thank you for choosing the Metropolitan at the 9 for your visit to Cleveland and for leavings this excellent review. We hope to welcome you back again in the near future!

5
Everyone

my stay at the metropolitan 9 was awesome I stayed there for my 40th birthday this past weekend the service was awesome they brought me champagne and cake as a complimentary birthday gift I loved it they upgraded my room to the reserve floor which was awesome I will definitely be staying again

By on Jan 27, 2020

Review comment responded on Jan 29, 2020

Happy Birthday! Thank you so much for the positive feedback! We look forward to welcoming you back to the Metropolitan at the 9 again in the future.

4
Partner Couples

It was nice and a great location close to everything, but a bit overpriced

By on Jan 7, 2020

Review comment responded on Jan 15, 2020

Thank you for choosing the Metropolitan at the 9 and taking the time to leave us this excellent review! We hope to welcome you back again in the future.

5
Everyone

By on Oct 17, 2019

Review comment responded on Nov 24, 2019

Thank you for your excellent rating! We look forward to welcoming you back to The Metropolitan at the 9 soon.

5
Everyone

By on Aug 26, 2019

Metropolitan at The 9, Autograph Collection

2017 E 9th St, Cleveland, OH 44115
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