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Recent guest reviews

Had to have maintenance fix a/c. It worked later in the evening.

Went to breakfast Saturday morning. Waited 10 min. to be seated. Waited 20 min to get menu. Order taken 40 min. Breakfast arrived 65 min after we were seated.

Perfect location and beautiful property.

The architecture was amazing as was the staff

I would definitely stay there again. The hotel is within walking distance of all stadiums, lots of food, bowling alley, mall, casino. The hotel is in an arcade with 216 pizza, which is excellent. Chocolate Bar, spa, so much to do. Only negatives, they dont have in room microwave, they charge you to use the complimentary coffee bar, $21, and we didn't even use it. They advertise laundry facilities, which there were none.

It was a nice stay. Just wish we had a microwave and fridge in the room. But others than that, no complaints.

The staff were super friendly and it was very clean

it was beautiful. room was huge and clean. loved our stay.

Noise. Very Noise. Please do not choose ARCADE view because you are going to get a room with a window to a parking lot that everyone can see it. the arcade view is basically after your front door. Weekends they rent the main area for parties like weddings. The music is extremely loud. Arcada is beautiful for one picture and done. Choose city view. Bathroom has a tub very old and SMALL. Towels are very old. Check-in was ok. The front desk guy was very welcome. Rooms are pretty big Location is really good as wel.

Great hotel, excellent restaurants nearby. Awesome overall experience

Front desk wasnt forthcoming about lack of breakfast or parking supplement. Room was never cleaned.

The representative who checked us in, Nick, was amazing!! We were extremely happy with our stay, the room was clean, comfortable and super quiet. Will definitely book there again.

Beautiful hotel with incredible room. Almost like Cleveland’s best kept secret! Great location. Close to many activities of downtown Cleveland. Staff is incredible, very friendly and helpful at a moment’s notice. Highly recommend!!!

Superior Ave E Cleveland OH

Hotel highlights

  • Walking distance to Cleveland Arcade and JACK Cleveland Casino
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Gateway District, Hyatt Regency Cleveland At The Arcade is within a 10-minute walk of popular sights such as JACK Cleveland Casino and Huntington Convention Center of Cleveland. This 293-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a 24-hour business center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All 293 rooms provide iPod docks, coffee makers, and laptop-compatible safes. Guests can expect to find free WiFi and 37-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include phones, ironing boards, and desks.


Property features

Renovated in 2017, Hyatt Regency Cleveland At The Arcade offers a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 39 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency Cleveland At The Arcade

Everyone (27) Couples (11) Family (18)
5
Everyone

By on Jun 11, 2021

5
Family

Had to have maintenance fix a/c. It worked later in the evening.

By on May 24, 2021

1
Partner Couples

Went to breakfast Saturday morning. Waited 10 min. to be seated. Waited 20 min to get menu. Order taken 40 min. Breakfast arrived 65 min after we were seated.

By on May 9, 2021

4
Partner Couples

Perfect location and beautiful property.

By on Apr 13, 2021

5
Everyone

By on Mar 25, 2021

2
Everyone

By on Mar 18, 2021

5
Family

The architecture was amazing as was the staff

By on Mar 18, 2021

4
Family Family

I would definitely stay there again. The hotel is within walking distance of all stadiums, lots of food, bowling alley, mall, casino. The hotel is in an arcade with 216 pizza, which is excellent. Chocolate Bar, spa, so much to do. Only negatives, they dont have in room microwave, they charge you to use the complimentary coffee bar, $21, and we didn't even use it. They advertise laundry facilities, which there were none.

By on Mar 15, 2021

3
Everyone

By on Mar 3, 2021

5
Everyone

By on Feb 27, 2021

Hyatt Regency Cleveland At The Arcade

420 Superior Ave E, Cleveland, OH 44114
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