Skip to main content
Beginning of main content

Recent guest reviews

That staff were amazing. I had had a horrible day and they made me feel like I was coming home.

It was okay. There are a lot of options in the area and I just wish I would have gone with a different choice. The bed was not comfortable at all. It didnt have a comforter on it- just a sheet. The mattress was way too firm and the pillows were awful. I had a stressful type of travel and didnt sleep well. The orbitz page also says the hotel has a restaurant. It does not. It says it has a bar too and while I think they might serve drinks it wasnt really a bar. I didnt have a vehicle and wouldve rather had been closer to somewhere with food options. I had so much going on I barely ate for three days and specifically chose this hotel bc i thought it had a restaurant. The customer service was okay. My kids enjoyed the pool. The breakfast they offered had decent options. The size of the room was great. For the amount of options of places to stay over there i would not pick this one. I wouldve rather had a comfy bed and have been closer to food options.

.

Location was great, it was near a lot of restaurants and plenty of shopping and attractions.

Room was spacious clean and comfortable. Hotel was very quiet and staff was extremely friendly and helpful.

This hotel was perfect for the family. Breakfast,pool, big room. No microwave, but we made it work.

Great location. Food nearby. Felt safe. Lots of space in room.

The swimming pool was cold. Our room was very dusty and they ran out of toilet paper

Spacious room with nice furnishings. Clean lobby and pool area.

Everything was closed! continental breakfast, restaurant, bar, pool & shuttle to & from airport...offered no discount for having zero amenities...paid full price for absolutely nothing. To top it off a huge family stayed 5 days 2 rooms down from us & the parents let the teenage kids run wild till 4 am...they left trash in the elevators & were obnoxious the entire time...horrible experience

It was quiet, clean and convenient. I would recommend to others and will stay again.

Clean, quiet property. Not enough space to seat down to eat breakfast

The fact. that it is so close to the city and being of quality was really important.

Nothing fancy but clean and functional. Friendly staff and free parking.

The location was perfect. The room was not ckean d 3 our of 6 nights. We had to call to get them to- which got only my nonunion done. The pool was not clean so grandson didn’t want to go to pool after 1st night. The have you 1 washer and dryer available for all those people in those rooms. And 1 microwave for use by all those people. There were a few attentive staff but some were very much bothered a when asked questions

Toilet was backed up or not flushing properly. Shower water would take a while to go down. A/C not blowing properly and fan was very noisy. No microwave in room but room did have a refrigerator.

Staff was very pleasant and facility was nice and clean

The lock to our room would not read our key every time we went in and out the door we had to get a new key. The room smelt like mildew. Every time you would plug in the hair dryer or the hot iron the reset button on a outlet switches would trip.

Jefferson Dr Independence OH

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hyatt Place Independence places you within a few miles (5 km) of Cuyahoga Valley National Park and Cuyahoga River. This 127-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.


Dining

Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 127 accommodations feature living rooms. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.


Property features

At Hyatt Place Independence, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include conference space, a business center, and express check-in.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 2 Double Beds (Specialty)

2 Double Beds | Sleeps 6

Room, 1 King Bed (Specialty)

1 King Bed | Sleeps 4

Room, 2 Double Beds

2 Double Beds | Sleeps 6

Guest reviews for Hyatt Place Independence

Everyone (18) Couples (3) Family (16)
5
Business Business

That staff were amazing. I had had a horrible day and they made me feel like I was coming home.

By on Aug 26, 2021

Review comment responded on Sep 2, 2021

Thank you for staying with us and for taking the time to complete an online review. I’m glad you enjoyed your stay with us. I will be sharing your comments with my staff. We look forward to seeing you in the future!

3
Everyone

It was okay. There are a lot of options in the area and I just wish I would have gone with a different choice. The bed was not comfortable at all. It didnt have a comforter on it- just a sheet. The mattress was way too firm and the pillows were awful. I had a stressful type of travel and didnt sleep well. The orbitz page also says the hotel has a restaurant. It does not. It says it has a bar too and while I think they might serve drinks it wasnt really a bar. I didnt have a vehicle and wouldve rather had been closer to somewhere with food options. I had so much going on I barely ate for three days and specifically chose this hotel bc i thought it had a restaurant. The customer service was okay. My kids enjoyed the pool. The breakfast they offered had decent options. The size of the room was great. For the amount of options of places to stay over there i would not pick this one. I wouldve rather had a comfy bed and have been closer to food options.

By on Aug 12, 2021

Review comment responded on Sep 2, 2021

Thank you for staying with us and for taking the time to complete the online review. I apologize if everything was not satisfactory. This is not the standard at Hyatt Place Cleveland. I will be sharing your comments with my team in an effort to continuously improve. Should you need accommodations in the future, we would hope that you would give us another opportunity.

4
Family

.

By on Aug 7, 2021

Review comment responded on Sep 2, 2021

Thank you for staying with us and for taking the time to complete an online review. I’m glad you enjoyed your stay with us. I will be sharing your comments with my staff. We look forward to seeing you in the future!

4
Family

Location was great, it was near a lot of restaurants and plenty of shopping and attractions.

By on Aug 3, 2021

Review comment responded on Sep 2, 2021

Thank you for staying with us and for taking the time to complete an online review. I’m glad you enjoyed your stay with us. I will be sharing your comments with my staff. We look forward to seeing you in the future!

5
Family Family

Room was spacious clean and comfortable. Hotel was very quiet and staff was extremely friendly and helpful.

By on Apr 15, 2021

5
Family with small children Family

This hotel was perfect for the family. Breakfast,pool, big room. No microwave, but we made it work.

By on Apr 11, 2021

Review comment responded on Apr 12, 2021

Thank you for taking the time to review your recent stay with us. I am happy to hear that you enjoyed breakfast, the room, and the pool.

5
Everyone

By on Mar 22, 2021

Review comment responded on Apr 6, 2021

Thank you for taking the time to rate your recent stay with us.

5
Partner Couples Family

Great location. Food nearby. Felt safe. Lots of space in room.

By on Mar 17, 2021

Review comment responded on Mar 22, 2021

Thank you for taking the time to review your recent stay with us! I am happy to hear that you enjoyed the location, local food, and spacious rooms.

3
Family

The swimming pool was cold. Our room was very dusty and they ran out of toilet paper

By on Dec 31, 2020

Review comment responded on Feb 2, 2021

Thank you for your comments and rating. We apologize that we did not provide you with the experience you expected.

5
Everyone

By on Nov 24, 2020

Review comment responded on Dec 3, 2020

Thank you for your comments and we appreciate you staying with us.

url importing http://sso-opn.orbitz.com/Cleveland-Hotels-Hyatt-Place-Independence.h43391-p2.Hotel-Reviews
There was an error importing /Cleveland-Hotels-Hyatt-Place-Independence.h43391-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Cleveland-Hotels-Hyatt-Place-Independence.h43391-p2.Hotel-Reviews

Frequently asked questions