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Recent guest reviews

What we loved most about staying at Homewood Suites was Sunshine. She prepares the breakfasts for the guests and greeted us every morning with a friendly description of all the delicious options she had prepared. I cannot stress enough how special she is.

Loved the access to restaurants and services. So close to everything. Also, enjoyed the pleasant and professional staff. There was no downside. Just exactly what was advertised in a clean facility.

Rooms were clean and roomy. Really needs more than one elevator.

the weekend staff is subpar. They are understaffed, overwhelmed, and the result is a rude disposition. Weekdays you are getting better service, and your needs get met almost immediately.

I enjoyed the nice big rooms n the cleaniness. Didn't really enjoy the breakfest and didn't like the confussion of how many ppl you can have per room go to the pool. I had two paid rooms and only had 6 ppl in total but they only allowed 4

Comfortable beds, spacious room, shuttle to nearby shopping

Over all it was clean and effective. Breakfast was awesome. Nice pool.

During my 8 day stay housekeeping didn’t make my bed even once! I made my bed everyday and in evening I found bed in same condition. Staff didn’t even care to put the bed duvet cover back on bed. Poor quality pillows. Dried chewing gum stuck on carpet. Asked front desk to add a bulb missing in one night stand. Was added last day of my stay. Staff once entered the room without knocking. Will often forget to replace towels or shampoo bottles. Kitchen disposal never worked and no one cared to check if it’s working. House keeping crew need to be more efficient.

people fighting the staff police there all night will not stay again.

Excellent place to rest during vacation. Kids loved it!

The staff was super friendly and efficient at check-in. We had just drove from Texas and were on our way to Niagara Falls. The room was fantastic and we woke up refreshed. Then we went down to one of the best breakfast spreads I've seen with eggs, red potatoes, lots of fresh fruit and great service. Then, a nail in the hallway ripped my pants. The apologetic manager gave me a gift card as part of her apology. Would definitely stay again.

This was a nice family friendly hotel with tons of amenities. Nice pool, free dinners on week days and great breakfasts, laundry and free WiFi made us feel at home. The staff was helpful and super friendly. We had a double queen suite which was nice and spacious with a kitchenette and huge bathroom.

The hotel was okay, clean room and the front desk staff was very helpful, bu the free breakfast was worth about what we paid for it. We have had better free breakfasts at other hotels.

The refrigerator is huge. Kitchen is very convenient. The location is around 30 mins drive to the Cleveland downtown.

When I checked in he desk clerk never bothered to look up while processing me in. I had requested a room on a lower floor he gave me a room on the 6th floor. I think this hotel has 7 floors, It happens that the room was a smoking room (I hadn't indicated a preference) but since my wife had a cold she called and requested a non smoking room which the clerk gave us. Guess what It was on the THIRD FLOOR?!? Why didn't the front desk clerk offer that one to begin with?? During the stay we tipped house keeping daily and liberally but despite that the room wasn't vacuumed for 3 days and 2 of the 8 day stay they didn't leave towels. The complimentary breakfast featured artificial scrambled eggs, but the staff down there was very nice and sincere .As was the clerk during check out who was very nice. Bottom line I won't be staying there again because I wouldn't know if the check clerks try to honer preferences when they can or just process guests to get them away from the front desk.

Decent hotel. Clean comfortable room. The elevator was very slow and although there were two elevators, they were on different ends of the hall making one of them very inconvenient. Ice machine on our floor was out of order for the two days we were there. Breakfast buffet was lousy, scrambled eggs appear to be made from powdered eggs.

Central Pkwy Beachwood OH

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located 1.3 mi (2 km) from ETON Chagrin Blvd Shopping Center, Homewood Suites by Hilton Cleveland-Beachwood is within a 10-minute drive of other popular attractions like Thistledown Racetrack. This 3-star aparthotel has 125 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

Each apartment features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. A TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free weekday newspapers.


Property features

At Homewood Suites by Hilton Cleveland-Beachwood, guests enjoy features like an indoor pool, a gym, and a spa tub. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms ( 1 King/2 Queens with Sofabed)

1 King Bed and 2 Queen Beds | Sleeps 8

Suite, 2 Bedrooms, Hearing Accessible, Non Smoking (1 King/2 Queens)

1 King Bed and 2 Queen Beds | Sleeps 8

Premium Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Homewood Suites by Hilton Cleveland-Beachwood

Everyone (8) Couples (10) Business (4) Family (12) Friends (1) Other (2)
5
Family

What we loved most about staying at Homewood Suites was Sunshine. She prepares the breakfasts for the guests and greeted us every morning with a friendly description of all the delicious options she had prepared. I cannot stress enough how special she is.

By on Oct 5, 2021

Review comment responded on Oct 5, 2021

Thank you for your feedback and choosing to stay with us! We are so glad to hear that you enjoyed your time here and we were able to make your stay comfortable! Sunshine is a true asset to the team and hotel!! We can’t wait to welcome you home again soon! Thanks again!

5
Partner Couples

Loved the access to restaurants and services. So close to everything. Also, enjoyed the pleasant and professional staff. There was no downside. Just exactly what was advertised in a clean facility.

By on Jun 9, 2021

Review comment responded on Jun 9, 2021

Thank you so much for choosing to stay with us and for your feedback! We are glad to hear that you enjoyed the hotel and our friendly staff! We look forward to seeing you again!

5
Family

Rooms were clean and roomy. Really needs more than one elevator.

By on Jun 7, 2021

Review comment responded on Jun 15, 2021

Thank you so much for choosing to stay with us and for your feedback! We do have 2 elevators on property, one is located in the middle of our hotel and the other is a the end of the hotel. We are glad to hear that you enjoyed the hotel! We look forward to seeing you again!

2
Family with small children Business Business

the weekend staff is subpar. They are understaffed, overwhelmed, and the result is a rude disposition. Weekdays you are getting better service, and your needs get met almost immediately.

By on Apr 24, 2021

Review comment responded on Apr 26, 2021

Thank you for choosing to stay with us and for your feedback! I am disappointed to see that we dropped the ball during your stay. If you would care to give any more information or feedback pertaining to this please feel free to contact any manager directly at the hotel as we are always looking for ways to improve. Thanks again for staying!

4
Family Family

I enjoyed the nice big rooms n the cleaniness. Didn't really enjoy the breakfest and didn't like the confussion of how many ppl you can have per room go to the pool. I had two paid rooms and only had 6 ppl in total but they only allowed 4

By on Apr 19, 2021

Review comment responded on Apr 20, 2021

Thank you for choosing to stay with us and for your feedback! We are glad to hear that you enjoyed the rooms. Unfortunately, we do have regulations that we do have to follow for the social distancing in the pool area and that is why we can only allow 3 rooms at a time for the max amount of guests allowed in the rooms. That why everyone is comfortable, safe and can enjoy the pool. Thanks again for staying!

5
Everyone

By on Feb 3, 2021

Review comment responded on Feb 13, 2021

Thank you for choosing to stay with us! We look forward to seeing you in the future!

4
Everyone

By on Feb 2, 2021

Review comment responded on Feb 12, 2021

Thank you for choosing to stay with us! We hope to see you again in the future!

5
Friends

Comfortable beds, spacious room, shuttle to nearby shopping

By on Dec 12, 2019

Review comment responded on Feb 6, 2020

Thank you for your feedback!

5
Partner Couples

Over all it was clean and effective. Breakfast was awesome. Nice pool.

By on Jun 24, 2019

4
Everyone

By on Apr 19, 2019

Homewood Suites by Hilton Cleveland-Beachwood

25725 Central Pkwy, Beachwood, OH 44122
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