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Recent guest reviews

The front desk clerk was fabulous! She was very friendly & gave great suggestions on places to eat in the area! They place was clean & well kept. Breakfast was more than we expected too! Hot eggs, pancakes, bagels etc…

Enjoyed the shower head and the friendly staff.

Was not able to get clean towels for 2nd night and unable to have room cleaned for second night. Asked both housekeeper and front desk to clean room and provide new towels. Neither did. Bed was very hard.

Very clean and good staff. Only down side they were short on towels. Very disappointed with that

The hostess reccommenced Rivalls for dinner and it was fabulous. I love when they know alot about the city you stay in

Easy, fast check in. Did not like the $200 incidental deposit - took the money out of the account and probably will take days for it to be reversed.

Efficient and friendly staff. Clean room. Convenient access to the airport

It’s a well kept property and the staff was welcoming and friendly! Very easy to get to the airport which is a plus!

Nice room clean large nice front desk nice place to stay

Tires property. Room smells bad. Wouldn’t stay there again.

The price was right for a quick overnight stay before flying out of Cleveland Hopkins first thing in the morning.

Very good service. I will stay here again. Breakfast was also very good.

I could tell that the property was an older one. The staff was extremely helpful and friendly.

Convenient location close to the airport. Very friendly staff. Nice clean room. Breakfast was really good. Loved the pancake machine! Would definitely stay here again.

We had a confirmed reservation but were told at 10:30 at night when we were checking in that they didn’t have a room for us. This was after they gave us keys for a room that was already occupied and I opened the door to a poor gentleman in his underwear! Horrible service at the front desk.

Snow Rd Brook Park OH

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a 5-minute walk of Kaiser Permanete Medical Center, Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel is within a mile (2 km) of North Park Care Center. This 89-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free on-the-go breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.


Rooms

The 89 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 45-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Other standard amenities include free newspapers, free local calls, and hair dryers. Housekeeping is available on request.


Property features

Guests staying at Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Executive Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

Everyone (10) Couples (20) Business (10) Family (16) Other (1) Friends (1)
4
Everyone

The front desk clerk was fabulous! She was very friendly & gave great suggestions on places to eat in the area! They place was clean & well kept. Breakfast was more than we expected too! Hot eggs, pancakes, bagels etc…

By on Sep 22, 2021

Review comment responded on Sep 22, 2021

Thank you for your stay and your generous review

3
Partner Couples

Enjoyed the shower head and the friendly staff.

By on Aug 27, 2021

Review comment responded on Aug 27, 2021

Thank you for your stay and your review

2
Friends

Was not able to get clean towels for 2nd night and unable to have room cleaned for second night. Asked both housekeeper and front desk to clean room and provide new towels. Neither did. Bed was very hard.

By on Aug 5, 2021

Review comment responded on Aug 5, 2021

We apologize for the inconvenience but due to lack of staff, our staff has been overwhelmed with influxes of rooms to clean each day. We will work harder in the future to provide requested services promptly.

4
Family Partner Couples

Very clean and good staff. Only down side they were short on towels. Very disappointed with that

By on Jul 2, 2021

Review comment responded on Jul 2, 2021

Thank you for your stay and your review. Due to industry’s shortage on all items we have limited supply on hand

5
Family Family with small children Business Business

The hostess reccommenced Rivalls for dinner and it was fabulous. I love when they know alot about the city you stay in

By on Feb 19, 2021

Review comment responded on Feb 19, 2021

Thank you for your stay and your wonderful review

4
Family

Easy, fast check in. Did not like the $200 incidental deposit - took the money out of the account and probably will take days for it to be reversed.

By on Aug 27, 2020

Review comment responded on Aug 27, 2020

Thank you for your stay and your review. We require $200 because we are non smoking hotel.

5
Family Family

By , from Okc on Aug 7, 2020

Review comment responded on Aug 11, 2020

Thank you for your wonderful review and your stay with us

4
Business Business

Efficient and friendly staff. Clean room. Convenient access to the airport

By on Feb 14, 2020

Review comment responded on Feb 15, 2020

Thank you for your stay and your review

4
Family

It’s a well kept property and the staff was welcoming and friendly! Very easy to get to the airport which is a plus!

By on Dec 22, 2019

Review comment responded on Dec 28, 2019

Thank you for your stay and your wonderful review

5
Everyone

By on Nov 2, 2019

Review comment responded on Nov 4, 2019

Thank you for your stay

Holiday Inn Express Cleveland Airport - Brookpark, an IHG Hotel

16330 Snow Rd, Brook Park, OH 44142
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